Ordered close to $500 worth of products with 4-6 week max wait time and after a lot of follow up from my end, received part of the order over 3 months later as the order wasn't made properly the first... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order "in stock" items on 22 March. Got instant receipt for payment but it's now 20 April and despite repeated emails and messages I've received no information on when I might actually receive my good... Se mere
We ordered our outdoor piecce, awaited confirmation paid and went to pick up over Waitangi Weekend. We aere greeted at pick up location in Pokeno, no issues, friendly service, arrived home unpacked... Se mere
Ordered on a Tuesday afternoon and received on Sunday morning! Speedy delivery for such a large item considering I'm located in a small rural town. Called to query delivery timeframe as they use their... Se mere
Virksomhedsoplysninger
- Butik med udstyr til hjemmet
- også i
- Børnemøbelbutik
- Leverandør af specialbyggede møbler
- Møbelforretning
- Møbelgrossist
- Soveværelsesmøbelbutik
Skrevet af virksomheden
Furniture and household goods online retailers & warehouse. Stocking IKEA and other brands. We offer a wide range of home category products such as sofa sets, sofa beds, beds, shelves and much more!
Kontaktoplysninger
34 gateway park drive, 2471, Pokeno, New Zealand
- +64099477205
- sales@idiya.co.nz
- idiya.co.nz
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent delivery service
Excellent delivery service. Politely phoned first and then was delivered nice and early. Very efficient. Thank you
Avoid this company
Avoid this company. I placed an order for a bed on 28th May 2021. The website stated that the bed was backordered and would take a few weeks to be shipped over, so I was prepared for that. On 16th June I received an email saying the bed had been shipped by IKEA. On 31st July I received an email saying "Your Order has been shipped through our own truck . You will receive it soon" and when tracked the order appeared to be out for delivery. I arranged my plans to be home for the day, but the bed never arrived. I phoned Idiya and a stressed employee advised me that they couldn't find part of the bed (I think - she was difficult to understand). She promised to keep looking and phone me in 2 days with an answer. I heard nothing until a week later when I received an email saying they didn't have the bed at all, they had attempted to get another one sent from overseas but their supplier had none in stock. They offered me the bed in another color or a full refund. I then learned via email that the container had originally arrived from overseas on 16th June and it didn't contain the bed. They elected not to communicate with me, but to wait until another shipment arrived. I would have preferred to be advised of the situation and offered a refund at this point, so I could order the bed from another supplier. Ultimately, they've had over $1000 of my money since 28th May and haven't been able to provide the product. I feel they didn't communicate well. They have not apologized for the situation or offered any sort of compensation for mucking me around. I get the impression this sort of thing happens frequently with this company. I regret placing the order through Idiya. There is another company (I won't name them but easy to find online) who also import Ikea furniture, who I have had good experiences with. I ordered through Idiya because the delivery cost was slightly cheaper, but I now regret this as it has been a complete waste of time. I advise anyone considering ordering IKEA furniture to use another company.
Djungelskog!
Djungelskog!
Product was exactly as expected. Only wish that they shipped to the whole of NZ regardless of whether you shop from the North or South Island store.
Great service!
Item was delivered super quick and good…
Item was delivered super quick and good communication prior.

Besvarelse fra Idiya
Communication Breakdown
Pretty guttered the bed I ordered was sold out and I now have to wait for it to be restocked. Was offered other beds and also a refund which was cool. Also, I had to ring idiya to find this out. No one notified me.
Amazing fast service thank you so…
Amazing fast service thank you so much
Can't wait for my daughter's to see there new beds
purchasing online was very efficient…
purchasing online was very efficient and simple. delivery is today, i was expecting to wait a couple weeks but communication with my order has kept me up to date and has been very helpful. i’m very pleased at how quick this was. Very happy with my experience.

Besvarelse fra Idiya
Service was satisfactory
Service was satisfactory, would be giving 5 stars if it wasn't for a small inconvenience of one small item missing and one component slightly damaged. However new replacement parts where sent via courier promptly.
So easy to put together and great…
So easy to put together and great quality to last. Really quick to deliver too.

Besvarelse fra Idiya
Online booking and helpful customer service
Online booking, staff very helpful, organised to pick up. Staff helped with loading into vehicle. Whole experience good.
Really impressed with ease of the…
Really impressed with ease of the buying process and outstanding delivery service! The bookcase was easy to put together only requiring 2 people at the end. It looks really nice and surprisingly accurate from product description. Only comment is the skirting cut out could be higher to reflect older home skirtings, but not a major. Very pleased. Thank you.

Besvarelse fra Idiya
Failed to deliver
Ordered and paid for 3 months ago. Was promised delivery several times. Turns out they don’t have it.
They apologised and refunded my delivery costs but I have to wait another couple of months for delivery and way too much false assurance.

Besvarelse fra Idiya
Best Comms
Received confirmation email, nothing else, just a confirmation email. Wouldn’t have a clue what’s happening with my order as everytime I try to track my order it says processing. Poor communication.
The bed came with damages and lot of…
The bed came with damages and lot of dust on the sofa. The team was nice was to accept it and advise replacement but is only going to be delivered 4 days later.
Quick delivery great service!
This was new slats and frame to insry into ikea slat bed.the old slts were cheap and just sat on the bed frame.the nee slat bed has rubber mounts and precision slats with different gradings.
It slotted straight into the existing bed frame and is about 50mm higher.
A great upgrade st a very reasonable price and took anout 1 hr to assemble and install.
Purchase confirmed in minutes and despatched. same day.rxcelkent all round
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