Ibotta Anmeldelser 

I love this app! I really love getting cash back and be able to withdraw money to use for Birthday & Christmas gifts, etc.

I received the email stating that I earned cash back of $ 1.50 from a purchase from Jewel food store but the cash back was never added to my account

I never recieved the 20.50 for recent purchases made. I have the email honoring cash back but no cash back given. I emailed support with great difficulty and was met with confusion. No attempt to review or correct the error. I'll no longer promote this company and will look at other cash back options instead of wasting valuable time searching the stores for products.
If I could give a 0, I would. 3 years... 2kdollar member.

I’m disappointed that the amounts I can earn have gone down so much

When I go shopping sometimes I don’t have time to look through the Ibotta app for things I am buying. So today I looked on app just to check if there was anything I was going to buy and I didn’t see anything but any receipt and any toothpaste. So I go shop and buy something that wasn’t on my list and wasn’t checked off before I shopped and checkout and then try and claim it and Ibotta tells me you have to claim everything before you check out. But this time they will give it to me. I’m saying if I bought something that is on the app and I use my credit card that is attached, I should get credit for anything that is on the app! Maybe you might need to update the app to make it easier for the customers. I don’t always have time to scroll through the app first. Thank you

After I start adding the items I might purchase after a few min. It stops and won’t let me add anything else. That’s y I don’t add anything before I shop. It’s getting too hard. It’s almost not worth it especially the last time I had over $20 and when I switched my phone it deleted it completely the $20 was approximately Dec. 2023 and the adding stuff is every time I do it

Stop verifying all of my purchases. I have to wait well over 36 hours every time I make a purchase. Purchased Oreo ice cream bars, scanned barcode before purchase, app verified item was eligible yet I was denied.

ibotta has coupons for several popular products that I purchase. When I submit my purchase receipts, I promptly get credit for the value of ibotta’s coupon. That’s great❗️

There are many ways to find savings both in store and online. Some receipts can be linked to make the savings process easier, too. It is especially fun to find free offers on items, such as when a new product is developed by a retailer. For a few minutes work, I have saved over $200 this year on regular purchases.

Trying to verify my phone and the error message keeps coming up can’t send text. I would like to withdraw but it won’t let me until my phone number is verified

Although I connected my debit card to my account, I still have to scan my receipts.

Easy to email support & rapid response

I love Ibotta!

I purchased $2700+ worth of appliances and was supposed to get $19+ in case. The washer arrived damaged so they delivered the replacement the very next day. You took money away from the $19 that I was supposed to get. Then after I complain, you send out an email crediting my cash but it has yet to hit my account. You people make it so difficult to get the money that is earned. It's ridiculous.

After submitting my receipt. I was told my items didn't match. I knew they did because I scanned the item before purchasing it. Then I scanned the barcode at home while submitting the receipt to ibitta for them to say again it didn't match. After 3 attempts and contacting customer service is when the cashback was finally awarded and that took over a week. There needs to be a better check and balance system in place and multiple description on how a store would show the item on the receipt. Example: my store has the BTS oreos on the receipt as BTE oreos. Why is that my fault After I scanned the product on multiple occasions to ensure the item was the correct one I was purchasing. I thought that was the point of the scan function if the receipt says incorrect you scan the product and it links the product. Ibotta is getting worst in the verification process. I see why newer people that I refer says its too complicated.

The offers are great. They really help with overall grocery savings. I really like how quick the care team addresses an issue and they are very fair and obliging with the solutions.

Im having problems with my reciept from Walmart

Sometimes Ibotta will not give me my credit for items from Food City. Also, cannot get my phone number verified even though it's the same phone number since I joined Ibotta. You need to fix your issues for a person trying to verify a phone number.

This is the 4th email I've received. The first was for this amount and indicated missing cash back. The missing item was for Pepcid Complete for which I had added a $3 coupon before purchase. However, when I attempted to claim the cash back offer the only coupon made available was for $2 dollars. Ibotta then credited me the $2. Later I received another email stating I hadn't added the $2 coupon before the purchase, but that they would honor it this time. How magnanimous, seeing as they hadn't honored the $3 coupon I not only added before purchase, but scanned in the store to make sure it was still available. Now I'm wasting time dealing with their mistake.

I was alerted to an item that I had just purchased qualifying for savings that I had not clipped. I was given the heads-up and a 24 hour window to claim the savings. In the process of clipping that savings, I found more savings available for items I intend to buy this weekend. Very helpful since I am new to this platform and haven't yet gotten into a routine of checking for new savings opportunities before going to shop.