Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Se mere
Virksomheden har svaret
I have found this card very helpful for managing pocket money and school dinner money for the children and it is almost free depending on how you use it. Also useful for separating subscriptions fro... Se mere
Virksomheden har svaret
Use hyper jar for all 4 of my children and it works very well for us. Customer services are always helpful and efficient - just renewed my card, speaking with an agent called Kusum and the experience... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HyperJar
Skrevet af virksomheden
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- support@hyperjar.com
- hyperjar.com
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra HyperJar
Hi Gary,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team. Providing prompt, helpful, and effective assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that you found the support you received helpful and that your query was handled quickly and efficiently. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Help contact Pranjal
Help contact Pranjal made asking for help and sorting out issue with my son’s bank card very easy and simple.
I appreciate the help and lack of stress! Thank you
6. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Stacey,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you had such a positive experience with our customer support team. We’re especially pleased to hear that getting assistance with your son’s card was quick, simple, and stress-free. Providing clear, efficient, and helpful support is exactly the level of service we strive to deliver to all our customers.
We’re delighted that your query was resolved smoothly and that the process was easy from start to finish. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
So i accidentyl transferrred 4500 pound…
So i accidentyl transferrred 4500 pound in to my hyper jar instead of my personal monzo account tried transferring back to monzo from hyper jar and they have frozen my account for proof still not heard back from them the accounts clearly state my full name absaloute joke edited this problem was finally solved the next day after sending proof of my id and me holding it they was just looking out for me and i understand that but when u need your funds and there not available its annoying but had they not and it was fraud id be even more annoyed thanks for resolving it hyper jar gonna put 3 stars due to how slow replys are and u cant speak to any one on phone
6. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi David,
We're pleased to hear that everything has now been resolved.
The additional checks carried out were part of our legal and regulatory responsibilities to help keep both our customers and our platform safe.
We appreciate your comments regarding our communication and response times, and we'll ensure your feedback is shared with the relevant team as we continue working to improve our customer experience.
Kind regards
Kusum was very helpful and friendly
Kusum was very helpful and friendly. Very fast service too and knew the answers to questions straight away. Thank you
6. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Kirsty,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had such a positive experience with our customer support team. Providing friendly, helpful, and efficient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your query was handled quickly and that your questions were answered with confidence and clarity.
It’s fantastic to know that you found the support both helpful and responsive. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
It’s a great bank and great app to have
It’s a great bank and great app to get my children used to managing their finances. Their online chat is spot on if you get any problems or issues. I had the pleasure of speaking to “Parth” who was very resourceful and helped solve multiple issues in a very quick and professional manner. Would highly recommend *****
5. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Craig
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Kartikeya
Besvarelse fra HyperJar
Hi Nina
Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.
If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.
Kind Regards
Kartikeya
All good so far, great app and system
Only been using a couple of weeks, but great so far. The kids have physical cards and they're learning about budgeting. Had a small issue, Ajendra on live chat was great and helped me out.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Jimmer,
Thank you for taking the time to share such a detailed and positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that your children are benefiting from HyperJar and that it has become a useful tool for helping them learn valuable money-management skills. We’re especially pleased to hear that the app is helping them understand budgeting and financial responsibility in a practical and engaging way.
We’re delighted that your experience has been so positive and that HyperJar is making managing money simple and convenient for your family. Helping young people build confidence with money while providing parents with visibility and control is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable, family-friendly, and easy-to-use money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
I am extremely disappointed with…
I am extremely disappointed with HyperJar. My account has been suspended since Saturday, and I have been left without access to my own money. This has had a devastating impact on my family. I have had no money to buy food for my children or cover essential daily expenses.
The lack of communication and the length of time it has taken to resolve this issue are completely unacceptable. Customers should not be left in a situation where they cannot access their own funds, especially without clear updates or a timeframe for resolution.
I urge HyperJar to resolve this matter immediately and improve the way they handle account suspensions so that no other family has to go through this. This experience has caused unnecessary stress and hardship, and I sincerely hope it is addressed as a matter of urgency.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hello Amy,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how concerning it can be when you need access to your funds, particularly for essential day-to-day expenses.
We regularly review accounts as part of our legal and regulatory responsibilities. While we appreciate these reviews can be frustrating, they're an important part of helping to keep both our customers and our platform safe.
We've reached out to you directly via email to provide some further information and discuss your experience in more detail. If you have any further questions, please don't hesitate to reply - we'll be happy to help.
Kind regards,
Absolutely disgraceful - Avoid
Absolutely disgraceful. It has taken almost a week to withdraw funds from my account and I have yet to receive confirmation. I have been a HyperJar customer since 2021, periodically paying money into my account. When I attempted to withdraw around £5000, the company has blocked the transaction. It will only communicate by email and is being incredibly slow to respond. I have provided all the information requested to confirm this is a legitimate withdrawal and have still not received confirmation. They have now blocked my access to my account and so I cannot even use the very limited live chat function. As of today I am still waiting to receive the ~£5,000 transferred with no phone call or correspondence to confirm when o can expect this.
Avoid at all costs if you want modern day banking services and a basic level of customer service.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hello Martin,
Thank you for taking the time to leave your feedback. We're sorry to hear that this was your experience.
We appreciate how worrying it can be when a payment is delayed while an account review is taking place. These reviews form part of our legal and regulatory responsibilities and are designed to help protect both our customers and our platform.
We've already been in touch with you directly via email to provide further information and discuss your experience in more detail. If there's anything further you'd like to ask, please don't hesitate to reply - we'll be happy to help.
Kind regards,
Hyper jar is a great app that we can…
Hyper jar is a great app that we can use with ease. Our 16 year daughter uses Hyper jar as contactless payment and we can keep track on her spending.
3. august 2026
Besvarelse fra HyperJar
Hi Linda,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Parth was a great help to helping me…
Parth was a great help to helping me get my issue sorted (none delivery of kids card). Turned out that the payment had failed but I had not been informed about this.
However Parth confirmed and I am sorted now.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Jon,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Parth helped me today
Parth helped me today, my issue was resolved quickly and effectively. Thank you.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Sally,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Hyper jar has been a brilliant app and…
Hyper jar has been a brilliant app and bank service for both me and my children. They had a card each when younger and it was a great way to teach financial responsibility and some budgeting and money management. Also customer service has been great and quick. Dealt with Ajendra today who sorted an issue due to my card being old and tattered and was very helpful. Would recommend.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Card fault - resolved quickly
I contacted HyperJar via live chat regarding my daughter payment card, which had developed a fault. Ajendra dealt with the issue quickly and efficiently, explained everything clearly, and arranged for a replacement card to be sent out.
Excellent customer service… friendly, professional and very helpful. Thank you, Ajendra!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Noush,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Panjal helped resolve my issue very…
Panjal helped resolve my issue very easily. Thanks for your help!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Chris,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
It's been a gamechanger
HyperJar has been great in helping me to manage my finances - rather than tap-tap-tap spending, I now know where every penny goes, and setting myself a daily limit has been a gamechanger. I've been using HyperJar for nearly a year now and haven't looked back
3. august 2026
Besvarelse fra HyperJar
Hi Grace,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Brilliant customer service
Brilliant customer service, I’ve been with HyperJar for over 2 years and use it all the time, great way to separate your money into jars and without fear of going overdrawn, great for budgeting.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Sausage,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Lata was great and solved the issue…
Lata was great and solved the issue quickly, great service
2. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Tom,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Kusum on hyperjar
Kusum on hyperjar was friendly quick and efficient whilst solving my query today. Excellent user experience and customer service skills.
1. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Fraudulent withdrawl…
A fraudster tried to access my account and take more than I authorised, thank you to the team at Hyper Jar, they didn't take any money.
I've been with Hyper Jar for many years now and always had great service and security from them.
Thank you to Lata for helping me today
1. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Helen,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch our support team is always here and happy to help.
Thank you once again for your kind words and continued support we’re delighted to have you with us.
Kind Regards,
Sakshi
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.