Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Se mere
Virksomheden har svaret
I have found this card very helpful for managing pocket money and school dinner money for the children and it is almost free depending on how you use it. Also useful for separating subscriptions fro... Se mere
Virksomheden har svaret
Use hyper jar for all 4 of my children and it works very well for us. Customer services are always helpful and efficient - just renewed my card, speaking with an agent called Kusum and the experience... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HyperJar
Skrevet af virksomheden
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- support@hyperjar.com
- hyperjar.com
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Chat bot got me only so far
Chat bot got me only so far, however when Ajendra took over the chat they sorted a replacement car speedily and efficiently, thanks very much!
20. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi John,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that your query was resolved quickly and efficiently. While our chatbot can help with many common questions, it's wonderful to know that our support team was able to step in and get everything sorted for you when you needed additional assistance.
Providing fast, helpful, and seamless support is always our goal, so we're pleased to hear you had a positive experience with us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Seamless and quick process
I needed to change the phone number on my child's account. I used the chat feature, and after a brief interaction with the bot, I was smoothly passed over to a live agent. They handled the change quickly and easily. The whole experience was completely seamless and hassle-free
20. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Gillian,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that changing the phone number on your child's account was a smooth and hassle-free experience. It's great to know that, after using the chat feature, your query was handled quickly and efficiently, making the whole process seamless from start to finish.
Providing easy, effective support is always our goal, so we're thrilled to hear we were able to help when you needed us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Easy to use, great options for jars
Easy to use app, easy to setup and move funds between different accounts or sub accounts/jars. Great to be able to add child accounts and jars, as well as having their own debit cards. Great customer support.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that you're finding HyperJar easy to set up and use, and that moving funds between accounts and jars is simple and convenient. It's great to know that the child accounts, dedicated jars, and debit cards are helping your family manage money with ease.
We're also pleased to hear that you've had a positive experience with our customer support team. Providing helpful and reliable service is always our goal, so it's fantastic to know we've been able to support you when needed.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Use hyper jar for all 4 of my children…
Use hyper jar for all 4 of my children and it works very well for us. Customer services are always helpful and efficient - just renewed my card, speaking with an agent called Kusum and the experience was seamless. Thank you
20. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that HyperJar is working well for your family and helping you manage money for all four of your children. It's fantastic to know that you've found our customer service team consistently helpful and efficient, and that your recent card renewal was handled smoothly and seamlessly.
Thank you for your continued support. Feedback like yours means a great deal to us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Got this for my daughter
Got this for my daughter, easy to help her learn about and manage money. Amazing
19. august 2026
Besvarelse fra HyperJar
Hi Michael,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that HyperJar is helping your daughter learn about managing money in an easy and practical way. Helping young people build confidence and develop positive money habits is exactly what we aim to do, so it's fantastic to know it's working well for your family.
Thank you for your kind words and support. We're thrilled you're having such a positive experience with HyperJar.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Shikha was amazing and fixed my issue…
Shikha was amazing and fixed my issue very quick thank you
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Natalie,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that your issue was resolved quickly and that you had such a positive experience with our support team. Providing fast, friendly, and efficient assistance is always our goal, so it's fantastic to know we were able to help when you needed us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
kartikeya
Great product with even better service
Had HyperJar as my son’s first bank card and not looked anywhere else. Easy to use with a helpful app and on there is a live chat for further great support, such as Pranjal who kindly and quickly sorted a replacement card when my son lost his! Thank you.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that HyperJar has been a great choice for your son's first card and that you've found the app easy to use. It's fantastic to know that the tools and features have helped you support your son's money management journey with confidence.
We're also pleased to hear that your replacement card request was sorted quickly and smoothly when it was needed. Providing fast, helpful support is always our goal, so it's wonderful to know you had such a positive experience.
Thank you for your continued support. If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Very helpful when my child lost her…
Very helpful when my child lost her card.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Claire,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that we were able to help when your child lost their card and that you had a positive experience with our support team. We understand how important it is to get issues like this resolved quickly and smoothly, so it's great to know we could assist when you needed us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
AVOID AVOID AVOID
AVOID AVOID AVOID.
These thieves have held over £3000 of MY money for almost a week now. The reason? The same as every other disgruntled person here bogus “anti money laundering checks and regulations”.
When you comply and provide every piece of requested evidence there is no substance behind these baseless claims.
The compliance team, virtually non existent. How can they make you wait over 48 hours for a response? It’s absolutely abhorrent. I highly implore everyone to close their accounts and move their money to different accounts. At their will these scoundrels will suspend your account and take money when they see fit.
You give them everything they’ve asked first and it’s just the same copy and paste response.
It’s beyond a joke.
A formal complaint has been made with their complaints department and if I don’t get my money soon the next step will be the financial ombudsman and the local media.
Maybe then these crooks will listen.
I know I’m going to get the same copy and paste response to this review as every other disgruntled individual. I’m not doing it for myself, simply so I can alert the masses that this IS NOT a safe place to be storing your hard earned money, plain and simple
14. august 2026
Uopfordret anmeldelse
Live chat with Parth
Had a live chat with Parth as I realised mine and the kids cards were due to expire soon. All sorted really quickly and easily. I hadn’t realised that I needed to confirm my address before they would be sent out. All sorted now. Thanks to Parth.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Lynette,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that getting your card renewals sorted was quick and easy. It's great to know that your query was resolved smoothly and that you were guided through the address confirmation process, ensuring everything is now in place for your replacement cards.
Providing clear, efficient support is always our goal, so we're pleased to hear you had such a positive experience.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Besvarelse fra HyperJar
Hi Rachel,
Thank you for taking the time to leave us such a lovely review!
We're delighted to hear that you found the support helpful and that your experience was a positive one. Providing friendly, efficient assistance and making things as easy as possible for our customers is always our goal.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
In app support
Had to request a card renewal via the in-app support chat today. Zishan helped me swiftly and politely get this sorted, great service .
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Ali,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that your card renewal request was sorted quickly and smoothly through our in-app chat. Providing polite, efficient, and timely support is always our goal, so it's wonderful to know you had a positive experience with us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Always very helpful
Always very helpful, and quick to resolve any issues.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Charlene,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that you've found our service consistently helpful and that any issues you've encountered have been resolved quickly. Providing prompt, reliable support and making things as easy as possible for our customers is always our goal, so it's fantastic to know you've had such positive experiences with us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Besvarelse fra HyperJar
Hi Carrie,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that you're finding HyperJar easy to use and that it gives you peace of mind knowing your child can't overspend. Helping families manage money safely and confidently is exactly what we aim to do, so it's fantastic to know the app is working well for you.
If you have any questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Hyperjar is so easy to use
Hyperjar is so easy to use. I can track my childrens card spending easily and step in to control spending if needed and its really simple. I had a query tonight so i engaged with the live chat and was able to chat with someone within a minute or two. They were really polite, knowledgable and helpful. Query sorted within a couple of minutes.
I am really glad i chose hyperjar. We have been using it as a family for a couple of years now. Even spending abroad is easy and convenient.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Lisa,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that you're finding HyperJar easy to use and that it helps you keep track of your children's spending with ease. It's great to know that the controls and features are supporting your family's money management needs.
We're also pleased to hear that your query was resolved so quickly through live chat and that you received polite, knowledgeable, and helpful support. Providing fast and effective assistance is always our goal, so it's fantastic to know you had such a positive experience.
It's especially rewarding to hear that you've been enjoying HyperJar as a family for several years and that even spending abroad has been simple and convenient.
Thank you for your continued support. If you ever need any further assistance, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Excellent card for teaching children to…
Excellent card for teaching children to manage money. Exceptional customer service as well. A particular thank you to Ajendra who helped me today.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Lisa,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that HyperJar is helping your children learn how to manage money and develop positive financial habits. It's fantastic to know that you're finding the card such a useful tool for teaching money management in a practical and engaging way.
We're also pleased to hear that you received exceptional customer service and that your query was resolved smoothly. Feedback like yours means a great deal to us.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
HyperJar - Refund Delays
HyperJar has worked well for my family as a basic payment mechanism but we recently have discovered a problem when it comes to refunds. An online transaction was made and then cancelled immediately. We were told that the payment had not been taken given the immediacy of the cancellation and the payment authorisation had been cancelled by the merchant. Unfortunately it will take HyperJar 14 days to credit my son’s jar with monies that effectively never left his account. In this era of faster payments there is no good reason for this delay other than the fact that HyperJar earn interest on the funds deprived. A complaint has yielded a speedy response but nothing helpful - just confirmation that their payment system is operating as intended so there is no need for a manual intervention to return the money. Well, that’s two customers lost.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hello Denisa,
We understand how frustrating this situation has been, especially as the funds were for your son and you expected them to become available once the payment was cancelled.
We apologise for the inconvenience this has caused and appreciate you taking the time to share your experience. We’ve been in communication with you again today via email to provide further clarification around the payment and explain what happens next.
We hope the information provided has helped to give you some clarity around the situation. Feel free to respond with any further questions, we will happy to help.
Kind Regards
I've been using Hyperjar to help my…
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards work really well and the progression of charges (from free to small amounts for transactions (after a certain number of free transactions)) works really well. Highly recommend for those that don't wish to pay yet another monthly subscription fee.
18. august 2026
Besvarelse fra HyperJar
Hi Andy,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that HyperJar has been helping your children manage their pocket money for so many years and that you've found the linked accounts, wallets, and cards easy to use and effective. It's fantastic to know that the features continue to meet your family's needs and provide a practical way to manage money without a monthly subscription.
We truly appreciate your recommendation and your continued support. Feedback like yours means a lot to us and helps us continue improving the experience for our customers.
If you have any questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Great customer service
Great service and very kind and efficient customer support. I had the pleasure to be supported by Sakshi, who was very helpful and responsive!
Highly recommend!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Ari,
Thank you for taking the time to leave us such a fantastic review!
We're delighted to hear that you received kind, efficient, and responsive support. Providing excellent customer service and ensuring our customers feel supported every step of the way is always our goal, so it's wonderful to know you had such a positive experience.
We truly appreciate your recommendation and your kind feedback.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Great service and issue easily resolved…
Great service and issue easily resolved thank you
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Jennifer,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that your issue was resolved quickly and easily and that you had a positive experience with our service. Providing straightforward, efficient support is always our goal, so it's wonderful to know we were able to help.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.