Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Se mere
Virksomheden har svaret
I have found this card very helpful for managing pocket money and school dinner money for the children and it is almost free depending on how you use it. Also useful for separating subscriptions fro... Se mere
Virksomheden har svaret
Use hyper jar for all 4 of my children and it works very well for us. Customer services are always helpful and efficient - just renewed my card, speaking with an agent called Kusum and the experience... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HyperJar
Skrevet af virksomheden
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- support@hyperjar.com
- hyperjar.com
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shikha
Shikha, was very helpful.
Went through everything step by step, very clear and understanding.
Shikha, managed to sort everything out for me
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Lee,
Thank you for taking the time to leave us such a wonderful review!
We're delighted to hear that you found the support helpful, clear, and easy to follow. Providing step-by-step guidance and ensuring our customers feel understood throughout the process is something we always strive for, so it's fantastic to know you had such a positive experience.
We're also pleased to hear that everything was successfully resolved for you.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Had a problem with my daughters card…
Had a problem with my daughters card and Lata on live chat resolved it quickly and easily Thankyou
18. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Katy,
Thank you for your wonderful review!
We're delighted to hear that Lata was able to resolve the issue with your daughter's card quickly and easily. Providing prompt, helpful support is something we take great pride in, and it's fantastic to know that Lata made the process smooth and great for you.
We'll be sure to pass on your kind words and recognition to Lata. Thank you for taking the time to share your feedback and for being a valued part of the HyperJar.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Hyper jar use to be great.
Hyper jar use to be great.
I had hyper jar for 3 of my children and it was great to start with my 2 down sides and the reasons I came away from hyper jar was
1. It started getting expensive to send money to another bank when the children wanted cash.
2. Couldn't withdraw from a cash machine so had to send it to my main bank which then cost the children money that they had saved up.
But it was a fantastic way of getting the children to save for different things at the same time.
18. august 2025
Besvarelse fra HyperJar
Hello Hiedi,
Thank you for sharing your experience with us. We're really pleased to hear that HyperJar worked well for your children and that you found the Jars useful for saving.
We acknowledge your concerns around fees and withdrawals, and have reached out to you directly via email to provide some further information around these points and hopefully clarify what options are available.
Kind Regards
All is good if all is going well
All is good if all is going well, but when you have a problem outside of the standard day to day queries, the customer services team can do little to help and you end up going round in circles.
17. juli 2026
Besvarelse fra HyperJar
Hi R London,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve found HyperJar works well for your day-to-day needs, but we’re sorry that your experience was different when you needed help with something more complex.
We understand how frustrating it can be when you feel like you’re going around in circles without getting a clear resolution. While some issues do need to be passed to specialist teams, we appreciate that this can make the process feel more difficult than it should be.
We’d be happy to help if there’s still an issue you need assistance with. Please check your email as we've reached out to provide further assistance and we’ll do our best to point you in the right direction.
Many thanks,
Waays
Now it charges you to transfer money
Now it charges you to transfer money, you can't withdraw cash in a machine. Sadly i like Hyperjar but not switched to Monzo
Monzo free transfers and interest and cash withdraw and a refer amount.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Daniella,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve enjoyed using HyperJar, although we understand your concerns around fees and cash withdrawals.
We’d like to clarify that it’s possible to easily avoid fees when depositing money into your HyperJar account by using the available free deposit methods and staying within the relevant free limits.
With regards to cash withdrawals, HyperJar cards don’t support ATM withdrawals. This is particularly important for child cards, as it means funds remain traceable and spending can be restricted to appropriate types of purchases, providing parents with greater visibility and control over how their child’s money is used.
We appreciate that everyone has different requirements from their money management app, and we’re grateful for your feedback on the areas where you feel other providers offer more flexibility. We've also reached out via email to provide further assistance and guidance, so please check your inbox and respond when you can.
Many thanks,
Waays
It is such an intuitive app
It is such an intuitive app and by far the easiest I've used. My kids also find it super easy and the saving jars are perfect to help them budget. Customer service has been speedy and effective. Overall, I highly rate HyperJar!
17. august 2026
Besvarelse fra HyperJar
Hi Harriet,
Thank you for your fantastic review!
We're delighted to hear that both you and your children find Hyper Jar so intuitive and easy to use. It's wonderful to know that the saving jars are helping your kids learn to budget and manage their money confidently.
We're also pleased that you've had positive experiences with our Customer Support team and found the service speedy and effective. Providing a simple, user-friendly experience for the whole family is exactly what we strive for.
Thank you for taking the time to share your feedback and for rating HyperJar so highly. We truly appreciate your support and are thrilled to have you as part of the HyperJar.
Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Keeping an eye on the kids spending is…
Keeping an eye on the kids spending is great, helping them learn to save and reward themselves when reaching goals, knowing that's giving them good money management for the future
1. august 2026
Besvarelse fra HyperJar
Hi Guy,
Thank you for your wonderful review!
We're delighted to hear that HyperJar is helping you keep track of your children's spending while encouraging them to save and work towards their goals. Teaching good money habits from an early age is one of the things we're most passionate about, so it's fantastic to know that HyperJar is supporting your family in building those valuable financial skills for the future.
Thank you for taking the time to share your experience with us. We're thrilled to be part of your family's money management journey and truly appreciate your support!
Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Shikha helped with ordering new cards
Shikha helped with ordering new cards. The chat as quick and they were very helpful
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Becky,
Thank you for your wonderful review!
We're delighted to hear that Shikha was able to help you order your new cards and that you found the chat experience quick and helpful. Providing efficient and friendly support is very important to us, and it's great to know that Shikha delivered the level of service we strive for.
We'll be sure to pass on your kind words and recognition to Shikha. Thank you for taking the time to share your feedback and for being a valued part of the HyperJar.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Lata made the process incredibly easy…
Lata made the process incredibly easy in resolving my son's payments issue. Great service.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Dipesh,
Thank you for your wonderful review!
We're delighted to hear that Lata was able to make the process of resolving your son's payment issue quick and straightforward. Providing helpful, efficient support is something we take great pride in, and it's fantastic to know that Lata delivered such a positive experience.
We'll be sure to pass on your kind words and recognition to her. Thank you for taking the time to share your feedback.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Excellent site
I find HyperJar easy to use and it’s a great way to put money aside that children/Grandchilden can use with their own card and you can limit what or where they use their card , customer services were very helpful (once you get passed the bot) in replacing a missing card.
17. august 2026
Besvarelse fra HyperJar
Hi Malcolm,
Thank you for your wonderful review!
We're delighted to hear that you're finding HyperJar easy to use and that it's helping you put money aside for your children and grandchildren while giving you the flexibility to manage how and where their cards can be used.
It's also great to know that our Customer Support team was able to assist you with replacing a missing card and provide the help you needed.
Thank you for taking the time to share your experience. We're thrilled that HyperJar is supporting your family's money management journey, and we truly appreciate your kind words and support!
Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Best IMO
Works perfectly for debit cards for children. Managing the jars is very easy and the app is intuative. Security levels perfect. Communication perfect. Honestly I wouldn’t as ‘henry’ ‘go’ anywhere else and just use Hyperjar instead.
17. august 2026
Besvarelse fra HyperJar
Hi Michael,
Thank you for your fantastic review!
We're thrilled to hear that HyperJar is working so well for your family and that you're finding the app intuitive and easy to use for managing your children's cards and jars.
It's especially rewarding to know that the security features, communication, and overall experience have given you such confidence in using HyperJar. Helping families teach their children valuable money management skills is exactly what we aim to achieve.
Thank you for your kind words and for trusting HyperJar with your family's finances. Your recommendation means a lot to us, and Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Needed to order a new card for my…
Needed to order a new card for my daughter, the team were excellent.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Erikha,
Thank you for your wonderful review!
We're delighted to hear that Shikha was able to help you order your daughter's new cards and that you found the chat experience quick and helpful. Providing efficient and friendly support is very important to us, and it's great to know that Shikha delivered the level of service we strive for.
We'll be sure to pass on your kind words and recognition to Shikha. Thank you for taking the time to share your feedback and for being a valued part of the HyperJar.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Great help from Sakshi
Great help from Sakshi. System works well for
Managing pocket money for our kids and getting them used to having a bank card
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Matt,
Thank you for your wonderful review!
We're delighted to hear that HyperJar is working well for managing pocket money and helping your children become more confident using a bank card and learning valuable money management skills.
We're also thrilled to hear that Sakshi was able to provide great support. We'll be sure to share your kind words with her, as recognition like this means a lot to our team.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
I love this app for my son
I love this app for my son. He is autistic with complex needs but I use it for pocket money for when he is taken out by another carer. It notifies me of the transaction as it happens and requests my permission for any large amounts.
17. august 2026
Besvarelse fra HyperJar
Hi Karla,
Thank you for taking the time to share your experience with us!
We're delighted to hear that HyperJar is helping you manage pocket money for your son and providing added peace of mind when he's out with his carer. It's especially wonderful to know that the transaction notifications and spending approval features are helping you feel more confident and in control.
Our goal is to make managing money simple, safe, and accessible for every family, and we're so pleased that HyperJar is supporting your family's needs in a positive way.
Thank you for your kind words, and Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Really good
Really good. Simple. Lots of controls Free compared to others. Do wish replacement cards were free.
17. august 2026
Besvarelse fra HyperJar
Hi Topdad,
Thank you for your great feedback! We're delighted to hear that you're enjoying HyperJar and finding it simple to use, with plenty of controls to help manage your money effectively.
It's also wonderful to know that you're seeing value in our free offering compared to other options out there. We work hard to provide a reliable and easy-to-use experience, and it's great to hear that it's making a difference for you.
Thank you for choosing HyperJar and for taking the time to share your experience!
Kind Regards,
Sakshi
Excellent Customer Service
I wrote a critical review of Hyperjar as it had become increasingly difficult to load money onto my Hyperjar account. Hyperjar use a 3rd party app "ModulrFinance" to connect to my bank. This seems to have issues - several recent transactions have stuck at Pending for a day before being inexplicably declined (I have more than sufficient funds for the transaction), and today I have been stuck with the blue wheel of death and the message "Processing" for 10 minutes.
My daughter is an hour away, has no money, and I can't get her any because ModulrFinance isn't working.
I couldn't report this via Hyperjar's app because I was stuck on the Processing screen mid-transaction.
Hyperjar's excellent Customer Service team contacted me via email after this review was posted, and gave me an alternative method of funding my account - which worked, so thanks!
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Owen,
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced when loading money onto your account, and we completely understand how stressful this must have been, especially with your daughter being away from home and needing access to funds.
We appreciate how frustrating it is when a payment appears to get stuck or doesn't complete as expected, particularly when you're unable to access support while the app is processing. That's certainly not the experience we want for our customers.
We've reached out to you via email to offer further support and help investigate what happened. We'd be happy to look into the affected transactions and work with you to get this resolved.
Kind regards,
Waays
Free, great
Free, reliable , easy to use. Kids get access and knowledge on how to use money. Love it
17. august 2026
Besvarelse fra HyperJar
Hi Maria,
Thank you for your fantastic review! We're delighted to hear that you're enjoying HyperJar and finding it free, reliable, and easy to use.
It's especially rewarding to know that HyperJar is helping your children learn valuable money management skills and build confidence with their finances from an early age. Empowering families with better financial habits is exactly what we aim to do.
Thank you for your support and for taking the time to share your experience with us.
Thank you once again for your kind words and continued support we’re delighted to have you with us.
Kind Regards,
Sakshi
Great for kids card and not only
Great for kids card and not only
I found this super simple to setup and it does not have monthly fees!
This is great to setup a pre-paid debit card for children but not only! I have used also the virtual debit card for adult/parent abroad, without extra currency convertion fees.
On top, you get some cashback from some retailers.
17. august 2026
Besvarelse fra HyperJar
Hi Christian,
Thank you for your wonderful review!
We're delighted to hear that you found HyperJar easy to set up and that you're enjoying the flexibility of using it for both children and adults. It's great to know that the prepaid card is helping your children manage their money, while the virtual card has also been useful for spending abroad without additional currency conversion fees.
We're also pleased that you're benefiting from the cashback offers available with selected retailers. Providing a simple, flexible, and rewarding way to manage money for the whole family is exactly what we aim to do.
Thank you for taking the time to share your experience and for recommending Hyper Jar. We truly appreciate your support and are delighted to have you as part of the Hyper Jar.
Kind Regards,
Sakshi
Moving card between devices
Had a real issue getting my card added to Apple Wallet as I was moving over from a Google Pixel phone. Saurav in support was helpful and attentive and fixed the problem in no time at all. Excellent service.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra HyperJar
Hi Mike,
Thank you for taking the time to share your experience! We're sorry to hear you had trouble adding your card to Apple Wallet during your switch from a Google Pixel, but we're delighted that Saurav was able to step in and resolve the issue so quickly.
It's great to know that his helpful and attentive support made the process smooth and stress-free for you. We'll be sure to pass on your kind words and recognition to Saurav.
Thank you for choosing HyperJar and for your wonderful feedback. We're always here if you need us!
Kind Regards,
Sakshi
It's easy straightforward to use
It's easy straightforward to use, a great way to manage or save your money.
17. august 2026
Besvarelse fra HyperJar
Hi Customer,
Thank you for your lovely review!
We're delighted to hear that you're finding HyperJar easy and straightforward to use. It's wonderful to know that it's helping you manage your money effectively while also making saving simple and accessible.
Our goal is to provide a hassle-free way to stay in control of your finances, so it's great to hear that HyperJar is working well for you.
Thank you for taking the time to share your experience and for being part of the HyperJar.
Thank you for choosing us, and we’re always here if you need any further assistance.
Kind Regards,
Sakshi
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.