Hygger Aquarium Anmeldelser 

I had a problem with my first model ordered but emailed and their customer support team got with me right away. They sent a replacement and it arrived without any issues. I ran this thing for a week and my tank has never looked clearer! I highly recommend this product and their customer support team is five star

There was some issue regarding my order (wrong item received). I contacted Customer Service, and she was very understanding and helpful. It was nice to deal with someone who is sympathetic and efficient. Hygger Aquarium is a good company. I've bought many things from them, and am very pleased with all the purchases I made.

Customer service is top tier! They were super helpful getting me some back up replacement parts, and even reached out to make sure I did receive them.

They warrantied my filter in a quickly almost no hassle way. The only issue I had waa taking a video of it not working. But I get they need to see that it malfunctioned.

Heater stopped heating. Contacted support and they requested some info. Responded and withing 2 days I had a new heater. Great customer service

I have been very pleased with Hygger. I initially received a defective unit and they went out of their way to quickly send me a replacement. The replacement unit is perfect and working great. I would rate their customer service team 5 stars. Happy to have a clean aquarium!

Purchased hygger Aquarium Heater a good few years ago and its worked OK, fluctuate temperature but nothing drastic.
Today that changed it overheated in the sump and the outer case gave off black toxic smoke, to the point it set off the smoke detection in the hallway. Tanks now crashed lost the lot. Estimated loss £5000

Me ayudaron a resolver mi.problema muchas gracias al equipo de hygeer miy satisfecho lo cual seguire comprando mas articulos con uds gracias

Hygger Service has been wonderful. A scary mishap with a product and they took immediate action to remedy the problem at no cost honoring the warranty. I've been using their products for a few years and very happy with performance. The service center communication has been a great experience. Looking forward to receiving my new equipment.

Worst thing I’ve ever bought. The riser for the light doesn’t hold the weight and bends forward. Complete waste of money. Customer service doesn’t respond at all. Don’t buy from this place.

The 25 watt wavemaker lasted for 92 days and displayed a code of 04 which means it needs cleaning. After a thorough cleaning it still does not work. I will try a better brand

After a few months of owning my hygger LED light i accidentally broke it,, I emailed hygger and they were able to send me the exact piece I needed and emailed me every step of the way. Incredible customer service. Will most certainly be purchasing from them again.

Amazing customer service! Tammy was a huge help when I had a problem with a pump. She quickly solved the problem and followed up to be sure everything was hNDLED.

Hygger lighting, water change, and heating products are always great. When i decided to try their battery backup air pumps, I knew I would not be disappointed. I love them! With 20- something aquariums, I was tired of 20-something air pumps. These large ones replaced the small ones in both rooms, and more I have more electric plugs available. Hmmm... more tanks?

I purchased a waste collector and it leaks. Contacted customer service and they quickly sent a replacement. Hygger has many great products at reasonable prices. Will purchase again and highly recommended.

Great lamps, I use them for all my terrariums. I had a malfunction with the last one I bought. I contacted the compagny, they were really helpfull and quick to answer. I tried suggestions they gave me to make the lamp work again. Unfortunately, it was really broken, so they sent me a new one right away. It arrived within a week, 110% satisfied with this compagny!

I think Hygger is the best in fish!!! They have absolutely amazing prices, great deals all the time, and their products are just unsurpassed. I bought a heater and it wasn't working properly. I sent a video of the heater and they replaced it within a few days!!! I would recommend them to everyone!

Very affordable with good quality equipment.
Also very good customer service, replacing a faulty light 8 months after purchase, with no hassle and a new one delivered in a few days.

I bought a tank heater, it worked fine the first few days. It quit heating so I contacted Hygger. They asked a few questions. Requested a video and with no more questions they simply sent me a new one.