Hurak Anmeldelser 1.584

Murtaza made the session very enjoyable for First Aid Level 3, thanks Hurak

Mustafa is the best instructor . His level of knowledge in the industry is outstanding and he is best on what's he's doing. He deserves a raise

Mustapha the course tutor is amazing. He is so patient and always ready to help learners, he exhibited mastery of the course.

Was very good very helpful good explanation and good very good demonstration Mustafa really made sure we understood and made sure that we was doing the practical side the best we can.

Mustafa delivered the Level 3 First Aid course and did a really good job. He was easy to listen to, explained things clearly, and made sure everyone understood what to do rather than just going through slides.

The training was very hands-on, which helped a lot. He used real examples, answered questions properly, and took the time to go over things again if anyone wasn’t sure. He was calm, patient, and didn’t make anyone feel awkward when practising CPR or other scenarios.

The course didn’t feel rushed or like a tick-box exercise. By the end of it, I actually felt confident that I’d know what to do in a real emergency.

I’d definitely recommend Mustafa and would be happy to do future first aid training with him.

Mustafa was very knowledgeable, and made the course very interesting and easy to learn.
He has a great personality and is very friendly and approachable.
This is my 5th 1st aid course and managed to learn so new things.

Professional and engaging facilitator who worked to include everyone in the group and support diverse learners. Excellent atmosphere for learning and great coaching through practical elements of the course. Always happy to answer questions and provide extra information.

And it’s the cheapest FAW course I’ve found!

I’m very happy overall how the course was presented with a lot of important information presented by the trainers.

Best ever experience, Hamza & Mustafa.

Shaz has been the best trainer. He was interactive and attentive and made sure to include everyone and teach everyone at their comfortable speed. And made sure everyone was comfortable and aware and answered all questions

Thank uuuu to shaz

Great experience and helpful Hurak staff, would recommend!

Humza was a good trainer. Hurak was a very good company service and training very good.

All the learning clearly explained in detail and easy to understand

Very easy to get to the center , the trainer Hazma very helpful and patient.

Just completed the first aid level 3 with Hamza . A great tutor, very professional !

I booked the SSSTS training with Hurak for 25–26 October 2025. The actual training experience was amazing, and I was very happy with the instructor and the course itself.

However, everything after the training has been a very bad experience. I waited for my certificate but received no updates about my results or whether I had passed. I contacted customer service three times, but I never received a clear answer or any help.

Eventually, I decided to contact CITB directly to see what was happening. They informed me that my certificate had been issued on 03/11/2025 and sent to Hurak, who were supposed to forward it to me.

Today is 13/11/2025, and Hurak still hasn’t bothered to send my certificate. Fortunately, CITB sent it to me directly, and I received it today.

Overall, even though the training itself was great, the lack of communication and customer service from Hurak made this a very disappointing experience.

Update:

After posting my initial review, Hurak contacted me by phone and email to address the issue. They apologised for the delay and clarified that the problem was caused by their partner provider, High AIMS, who had failed to forward my certificate on time despite Hurak following up with them. Hurak informed me that they have escalated the matter internally and have since stopped working with that provider for this location to prevent this happening again.

As a gesture of goodwill, they also provided me with complimentary access to a Traffic Marshal online course. Their response and efforts to resolve the issue were much appreciated, so I am updating my rating from 1 star to 4 stars.

Really good trainer Humza. Did my NVQ training with him

First Aid RFQ training.
Done my First Aid training with HURAK and was very pleased with the course and the tutor.
Would recommend HURAK 100%

I had a great learning experience
Thank you Hamza

Very good excellent trainer. Humza was very good with first aid