From the moment we walked into the shop we were treated as important guests. Once we had explained our issue the help and expertise came to the fore. The knowledge of the chair options available was... Se mere
Lokation
Skift lokation18-20 Reading Road, RG9 1AG Henley on Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were greeted by all members of staff. Katherine was our assistant who listened to our needs she was very knowledgeable and helpful. We were not rushed even though there were more customers coming g... Se mere
Our chair arrived exactly on time on monday and is just what we wanted. So, many thanks to George in the Henley showroom for patiently guiding us through the options. ensuring that we chose the right... Se mere
Visited Henley showroom, greeted by Tony who was immediately friendly, helpful and charming. No pressure to make a quick decision - given the time to wander freely and find what suited us. Spent a... Se mere
Virksomhedsoplysninger
Om HSL Chairs - Henley on Thames
Skrevet af virksomheden
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet af virksomheden

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Kontaktoplysninger
18-20 Reading Road, RG9 1AG, Henley on Thames, Storbritannien
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tony provide an excellent service.
Tony provide an excellent service.
He explained and demonstrated the chairs very well and provided a great customer experience
Ideal for meeting your needs.
The staff at the Henley were very helpful and at no point did we feel that we were being pushed into a decision that we would not want. We bought a bed and we were clear that it met all of our requirements.
Tony was extremely helpful and helped…
Tony was extremely helpful and helped us choose a settee to match the 2 motorised chairs we bought from you 3 years ago.
Knowledgeable staff
Helpful staff. good product display and comprehensive product range.
Knowledgable service
From the moment we walked into the shop we were treated as important guests. Once we had explained our issue the help and expertise came to the fore.
The knowledge of the chair options available was beyond fault and the time taken to explain each variant was exceptional. Great service
The staff were very helpful and…
The staff were very helpful and friendly and went through various options for our requirements
Fab store staff let down by delivery
Fantastic service in store by Tony and Caroline (Henley). Unfortunately the chair wasn’t delivered when promised and this was disappointing as we’d chosen HSL and their express service due to the needs of our elderly father.
We were made welcome
We were made welcome. I tried lots of furniture without being rushed. I got good advice to help me to choose.
Satisfied and happy
We were greeted by all members of staff. Katherine was our assistant who listened to our needs she was very knowledgeable and helpful. We were not rushed even though there were more customers coming g into the shop, and staff were busy, we had time to have a private chat over a cup of tea before making a decision. We are vey happy so far and look forward to our furniture..
We were treated wonderfully
We were treated wonderfully. Given loads of time to choose and even given time to change our minds!!!! Thank you so much attention and all with humour
The staff were very helpful and…
The staff were very helpful and professional didn’t rush us we could that our time ask questions nothing was too much trouble for them
From a very satisfied customer
Our chair arrived exactly on time on monday and is just what we wanted. So, many thanks to George in the Henley showroom for patiently guiding us through the options. ensuring that we chose the right chair. She is very knowledgeable and friendly. We'd recommend HSL to anybody who's looking for their special chair, sofa or bed.
Antony was very informative and listen…
Antony was very informative and listen to mum who is 87 years old and has a stroke, he went through all the chairs available and advised us with the best possible one
Relaxing
Very relaxing atmosphere, informative and nothing too much trouble. We came away very impressed and happy with our purchase an look forward to receiving it.
Visited Henley showroom
Visited Henley showroom, greeted by Tony who was immediately friendly, helpful and charming. No pressure to make a quick decision - given the time to wander freely and find what suited us. Spent a good 40 minutes sitting on various chairs & sofas with our 8 year old granddaughter & left with plenty of things to mull over at home.
Returned a week later and made final decision on sofa & fabric with Tony’s assistance. Took a fabric sample home & found it did not suit after all. Returned the same day and changed the fabric choice. Tony couldn’t have been more patient and helpful. Now we are eagerly awaiting our delivery.
Fab throughout
Fab throughout. From thoughtful telephone ordering service to helpful, considerate and careful construction demo and delivery by Chris.
Quick, too. Thanks!
The staff were excellent
The staff were excellent. They were very knowledgable and helpful. Seeing the chair was useful too.
The salesperson was so knowledgeable…
The salesperson was so knowledgeable and helpful. There was no heavy sales talk and we were encouraged to spend as much time as we liked sitting in potential chairs before deciding whether to buy one- which we did.
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