If you can afford it, definitely get a health cash back plan. It more than pays for itself and is very easy to use. I’ve been with HSF for years (from another provider) and they’ve been great. I s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super easy now to submit a claim/receipt and payments are made promptly. A big improvement from previously when you were required to send a physical receipt and incur a cost.
We have been members of HSF for many years There service is always efficient and very helpful if contacted HSF gives us Security-we know that we can access help privately and be able to be refunded... Se mere
I've been with HSF for over 11 years. In that time I've found the claim process simple and easy to do, not only that they settle the claims in a very quick time. The don't cover pre existing condi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Kontaktoplysninger
Upper Ground 24, SE1 9PD, London, Storbritannien
- hsf.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always prompt in dealing with claims
12. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your 5-star review. We're delighted to hear that you always find us to be prompt in dealing with your claims.
We really appreciate your feedback.
HSF Health Plan Team
Lot easier/faster doing claims online…
Lot easier/faster doing claims online rather than filling forms in and sending them through the post. We'll done HSF
12. august 2026
Besvarelse fra HSF Health Plan
Hi Gary,
Thank you for your review. We're delighted to hear that you find submitting your claims online to be a lot easier and faster now.
We really appreciate your feedback.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Bernie,
Thank you for your 5-star review. We're delighted to hear that you found our process to be very speedy.
We really appreciate your feedback.
HSF Health Plan Team
Such a great plan to have...
Such a great plan to have and it covers my husband too. It has saved us so much money on medical expenses. The online platform is so easy to use and to keep track of your claims. I wouldn't be without it.
12. august 2026
Besvarelse fra HSF Health Plan
Hi Robyn,
Thank you for your 5-star review. We're delighted to hear that the plan has saved you and your family on medical expenses, and that you find our online platform useful to keep track of your claims.
Thank you for taking the time to share your experience, we really appreciate your feedback.
HSF Health Plan Team
Always helpful and always very clear in…
Always helpful and always very clear in what needs to be done with claims and information and payments.
19. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your 5-star review. We're delighted to hear that you always find our team helpful and our processes regarding claims, information, and payments very clear for our policyholders.
We really appreciate your feedback.
HSF Health Plan Team
So easy to make a claim just upload…
So easy to make a claim just upload your receipt and within a couple of days payment is in your bank account
10. august 2026
Besvarelse fra HSF Health Plan
Hi Sally,
Thank you for your 5-star review. We're delighted to hear that you found it easy to make a claim and that your payment reached your bank account promptly.
Thank you for taking the time to share your experience.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Daniel,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve received great service from HSF Health Plan.
We really appreciate you taking the time to share your feedback.
HSF Health Plan Team
Efficient
The customer service is very efficient and claims are of a good turnaround.
11. august 2026
Besvarelse fra HSF Health Plan
Hi Lynne,
Thank you for your brilliant 5-star review! We’re pleased to hear that you’ve found our customer service efficient and have experienced a good turnaround on your claims.
Providing a straightforward and efficient claims service is really important to us, so we appreciate your feedback.
HSF Health Plan Team
Very quick and efficient service
Very quick and efficient service. My claim was dealt with promptly
11. august 2026
Besvarelse fra HSF Health Plan
Hi Noeleen,
Thank you for your fantastic 5-star review! It’s great to hear that your claim was dealt with promptly and that you found the overall service quick and efficient.
Thank you for sharing your positive experience with us.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your 5-star review! We’re pleased to hear that you’ve had an effective experience with HSF Health Plan.
We really appreciate your feedback and support.
HSF Health Plan Team
Fast response to claims
Fast response to claims
Still not sure how it works as payment goes in but allowance is same
18. august 2026
Besvarelse fra HSF Health Plan
Hi Mr Ulyatt,
Thank you for your 4-star review. We’re pleased to hear that you’ve experienced a fast response to your claims.
We’re sorry that the way your remaining allowance is displayed hasn’t been completely clear. If you’d like us to look into this for you, please contact our customer service team at customer@hsf.eu.com, and they’ll be happy to help explain your available benefit balance.
We appreciate your feedback and hope we can make your next experience a 5-star one.
HSF Health Plan Team
Easy to use portal for logging claims
Easy to use portal for logging claims. Friendly staff on phone to help with any queries. Fast resolution of claims. Highly recommend HSF. AAA***
18. august 2026
Besvarelse fra HSF Health Plan
Hi Alison,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve found our online claims portal easy to use, with fast claim resolution and helpful support from our team whenever you’ve had a query.
Thank you for recommending HSF Health Plan – it’s greatly appreciated!
HSF Health Plan Team
I find the staff in HSF very helpful…
I find the staff in HSF very helpful with any inquiries. I find it's very easy to make a claim once you have all the receipts and fill in the form with all the relevant information.i have recommended the HSF to anyone who asks me to rate it.
18. august 2026
Besvarelse fra HSF Health Plan
Hi Alan,
Thank you for your brilliant 5-star review! We’re really pleased to hear that you’ve found our team helpful and the HSF Health Plan claims process easy to use.
It’s especially great to hear that you’ve recommended us to others. Thank you for your continued support!
HSF Health Plan Team
All good
My request was processed within a few days. It was easy to submit and the process was straightforward.
18. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your 5-star review! We’re pleased to hear that your request was processed within a few days and that you found the submission process simple and straightforward.
We really appreciate you taking the time to share your experience.
HSF Health Plan Team
Perfect experience they do exactly as…
Perfect experience they do exactly as they say ….
10. august 2026
Besvarelse fra HSF Health Plan
Hi Dennis,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve had such a positive experience with HSF Health Plan and that our service has delivered exactly what you expected.
We really appreciate your feedback and support.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Hans,
Thank you for your brilliant 5-star review! We’re really pleased to hear that you’ve received great service from HSF Health Plan.
Thank you for taking the time to share your feedback with us.
HSF Health Plan Team
Excellent customer service
17. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve received excellent customer service from our team.
Providing helpful and reliable support to our policyholders is incredibly important to us, so we really appreciate your feedback.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Ber,
Thank you for your brilliant 5-star review! We’re pleased to hear that you’ve consistently experienced quick claims processing with HSF Health Plan.
Making the claims process as efficient and straightforward as possible is a key priority for us. Thank you for sharing your experience!
HSF Health Plan Team
Great advice and a supportive in the claims process
HSF have supported me in claims and seeking the right support from healthcare providers. You make it simple to upload documents relating to new claims, with polite prompts if more information is needed.
10. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your fantastic 5-star review! We’re really pleased to hear that you’ve felt supported throughout the claims process and have found it simple to upload your claim documents.
It’s also great to know our team has been helpful when you’ve needed additional support or information.
HSF Health Plan Team
A small problem quickly solved
the webiste didnt allow me to upload more than one receipt but this was sorted with 1 email to the customer service dept, payment in my account soon after the email telling me my claim had been authorised
10. august 2026
Besvarelse fra HSF Health Plan
Hi Mark,
Thank you for your 4-star review. We’re sorry you experienced an issue uploading multiple receipts, but we’re pleased our customer service team was able to resolve this quickly and that your claim was authorised and paid soon afterwards.
We appreciate your feedback and hope your next experience with HSF Health Plan is a 5-star one.
HSF Health Plan Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.