If you can afford it, definitely get a health cash back plan. It more than pays for itself and is very easy to use. I’ve been with HSF for years (from another provider) and they’ve been great. I s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super easy now to submit a claim/receipt and payments are made promptly. A big improvement from previously when you were required to send a physical receipt and incur a cost.
We have been members of HSF for many years There service is always efficient and very helpful if contacted HSF gives us Security-we know that we can access help privately and be able to be refunded... Se mere
I've been with HSF for over 11 years. In that time I've found the claim process simple and easy to do, not only that they settle the claims in a very quick time. The don't cover pre existing condi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Kontaktoplysninger
Upper Ground 24, SE1 9PD, London, Storbritannien
- hsf.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra HSF Health Plan
Hi Breda,
Thank you for the 5-star review! It’s great to hear you found submitting your receipts easy and received your cashback payment promptly.
We’re pleased our claims process made everything simple and convenient for you.
HSF Health Plan Team
Prompt attention to claims.
Prompt attention to claims.
Online claims are very convenient.
20. august 2026
Besvarelse fra HSF Health Plan
Hi Christopher,
Thank you for your feedback. We’re pleased to hear your claims have been dealt with promptly and that you’ve found our online claims process convenient to use.
If you’d ever like to explore whether another HSF Health Plan scheme could offer higher benefit limits to suit your needs, please contact us at customer@hsf.ie.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Jacqui,
Thank you for the 5-star review! It’s great to hear you’ve received efficient and excellent service from HSF Health Plan.
We’re delighted we’ve been able to provide the level of service you expect from us.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Ms Solomon,
Thank you for your review. We’re really pleased to hear you had a great experience and that your cashback payment was processed quickly.
If you’d like to find out whether one of our other health cash plan schemes could provide higher benefit limits, our team would be happy to help at customer@hsf.eu.com.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Wendy,
Thank you for the 5-star review! We’re pleased to hear you found making a claim with HSF Health Plan quick and easy.
We aim to keep our claims process as straightforward as possible, so it’s great to know this was your experience.
HSF Health Plan Team
HSF has always provided an excellent …
HSF has always provided an excellent service. I would be lost without it. They are prompt with payments. Supportive & they are great at providing a range of supports.
26. august 2026
Besvarelse fra HSF Health Plan
Hi Cliona,
Thank you for such a lovely review! We’re delighted to hear HSF Health Plan has continued to provide you with excellent service, prompt payments and valuable support when you need it.
It means a lot to know the range of support available through your health plan has made such a positive difference for you.
HSF Health Plan Team
Claim was very quickly dealt with…
Claim was very quickly dealt with online. Very impressive, claim to payment in seven days.
20. august 2026
Besvarelse fra HSF Health Plan
Hi Bonny,
Thank you for the 5-star review! It’s fantastic to hear you were impressed with how quickly your online claim was handled and that you received your payment within seven days.
We’re pleased our online claims process provided a smooth and efficient experience from submission through to payment.
HSF Health Plan Team
The app is good and easy to use
The app is good and easy to use, but it took quite a long time to get my money back.
27. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your feedback. We’re pleased to hear you found the online service easy to use, although we’re sorry your cashback payment took longer than expected.
We’re always looking for ways to improve our claims experience, so we appreciate you highlighting this.
HSF Health Plan Team
Fast settlement of claims
I've been with HSF for over 11 years. In that time I've found the claim process simple and easy to do, not only that they settle the claims in a very quick time.
The don't cover pre existing conditions, but then what policy does?
The monthly premium is very reasonable for a couple at £67 and we can claim up to £550 a year for dental or optical expenses.
I highly recommend them just for that alone.
25. august 2026
Besvarelse fra HSF Health Plan
Hi Julie,
Thank you for being with HSF Health Plan for over 11 years! We’re delighted to hear you’ve consistently found the claims process simple and that your claims have been settled quickly.
It’s also great to hear that your dental and optical benefits continue to provide good value for you and your partner. Thank you for your continued support and recommendation.
HSF Health Plan Team
I have been a member since early 2000's…
I have been a member since early 2000's just some form of health insurance for my wife and family a backup in case something happened. Things creep up on you’ and the package HSF offered has proved invaluable.
Hence the five stars.
27. august 2026
Besvarelse fra HSF Health Plan
Hi Alan,
Thank you for your fantastic review and for being with HSF Health Plan for so many years!
It’s wonderful to hear that your health cash plan has proved invaluable for you and your family over the years, helping provide that extra financial support towards everyday healthcare costs when needed.
Thank you for your continued trust in HSF Health Plan.
HSF Health Plan Team
It was my first time applying online…
It was my first time applying online and I found it difficult
26. august 2026
Besvarelse fra HSF Health Plan
Hi,
Thank you for your feedback. We’re sorry to hear you found the online process difficult to use, particularly as it was your first time.
We’re continually looking at ways to make the online experience simpler and more straightforward for our policyholders. If you need any assistance in future, our team will be happy to guide you through the process at customer@hsf.ie.
HSF Health Plan Team
Besvarelse fra HSF Health Plan
Hi Anneli,
Thank you for the 5-star review! We’re delighted to hear you received excellent service and found our team friendly and helpful.
We’ll be sure to keep providing the high standard of customer service you experienced.
HSF Health Plan Team
Always fast to process claims
25. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for the 5-star review! It’s great to hear your claims are consistently processed quickly.
Providing a simple and efficient health cash plan claims experience is really important to us, so we’re pleased this has been your experience with HSF Health Plan.
HSF Health Plan Team
When there was problem with my Claim I…
When there was problem with my Claim I found the staff to be most helpful. They sorted it out promptly and I received payment without delay. Customer service was excellent and the staff were very pleasant.
27. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for your feedback. We’re really pleased to hear that when you experienced an issue with your claim, our team was able to resolve it promptly and ensure your payment followed without delay.
It’s also lovely to hear you found our customer service team helpful and pleasant to deal with. If you’d like to explore whether another HSF Health Plan scheme could offer higher benefit limits, please contact us at customer@hsf.eu.com.
HSF Health Plan Team
I have been a member since 1991
I have been a member since 1991 and have always had a good service.
14. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for the fantastic 5-star review and for being with HSF Health Plan since 1991!
Your continued support over so many years means a great deal to us, and we’re delighted to hear you’ve consistently received good service throughout that time.
HSF Health Plan Team
fast convenient way of making a claim…
fast convenient way of making a claim and fast return of funds
20. august 2026
Besvarelse fra HSF Health Plan
Hi there,
Thank you for the 5-star review! It’s great to hear you’ve found making a claim with HSF Health Plan quick and convenient, and that your cashback payment was returned promptly.
We’re pleased the claims process has worked so smoothly for you.
HSF Health Plan Team
No hassle whatsoever to make a claim…
No hassle whatsoever to make a claim and money in bank account in no time
27. august 2026
Prompt and efficient response times and…
Prompt and efficient response times and outcomes.
18. august 2026
Health security and assistanceWe have been members of HSF for many…
We have been members of HSF for many years
There service is always efficient and very helpful if contacted
HSF gives us Security-we know that we can access help privately and be able to be refunded for the treatment we have received
26. august 2026
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