Howard Conrad Anmeldelser 

178
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Two of my HomePods died within Few weeks of each other. I checked all the companies claiming to be able to fix them, and Howard Conrad stood out from the reviews. So I sent them to them - a... Se mere

Bedømt til 5 ud af 5 stjerner

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Se mere

Virksomhedsoplysninger

  1. Computerværksted
  2. også i
  3. Reparation af mobiltelefoner
  4. Reparation af telefoner

Skrevet af virksomheden

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

178 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

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4,9

Alle anmeldelser

(178)

20 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Did what they said they would do

Did what they said they would do. Did it when they said they would. Booked, sorted and collected same day. No issues. Very straightforward. All good.

22. maj 2025
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Besvarelse fra Howard Conrad

Thanks for taking the time to leave us a review John!

Bedømt til 5 ud af 5 stjerner

Repair of cracked screen on Ipad

The screen on my IPad was cracked and so contacted Howard Conrad where Danny was very open about cost, time frame of the repair and the best day to take it into the shop.
The screen was repaired and an additional unknown problem resolved. I was kept informed and the cost I paid was the one I had been initially quoted. I found the staff very professional and courteous.

15. maj 2025
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Besvarelse fra Howard Conrad

Hi Joan, it's great to hear your iPad was repaired, and you were happy with our service!

Bedømt til 5 ud af 5 stjerner

iphone repair

very honest advice and a phone that apple had said was not repairable was repaired and customer service was amazing

15. maj 2025
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Besvarelse fra Howard Conrad

Thanks for the review Ros, I'm glad you appreciate our service!

Bedømt til 1 ud af 5 stjerner

Wanted a new battery for iphone

Wanted a new battery for iphone. Made an appointment but, even with that, was told it would take 3 to 4 hours. Then told they don't use genuine Apple parts and a new battery would work but wouldn't be recognised by the phone. The trigger warnings would eventually go into background but I would never be able to access battery information. Decided not to proceed instead.

22. maj 2025
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Besvarelse fra Howard Conrad

Hi Ian
I completely understand the points you have made in your review, but I'm not sure if I fully agree with it. When you booked the appointment online, the page gave an indication that the repair would typically take 3 hours. On the product page we have a link to information about warning messages, and other general battery information, we also then tell the customers again up on check-in to guarantee they are happy before proceeding. We have spent years learning from small mistakes, and have really taken our time to ensure important repair information is clearly viewable to all our customers, including it multiple times to make sure it's not missed. As a small business, I don’t know what else we can do. A 1-star review is definitely not something to be ignored, and we will try to improve where possible, but on this occasion we are confident that we already accounted for your concerns and tried our best to stop a review such as this. Thanks

Bedømt til 5 ud af 5 stjerner

MacBook repair

Thank you for taking my MacBook in so quickly, on the day when I needed it to be repaired and doing the work in the day. You replaced the bass speaker and cleaned it internally on the 13th May and I needed it on the 14th. Everything is working perfectly.

13. maj 2025
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Besvarelse fra Howard Conrad

Thanks Dave, glad we could help out with your MacBook repair. Thanks for the review!

Bedømt til 5 ud af 5 stjerner

My wife's I-Pad pro cost me about …

My wife's I-Pad pro cost me about £1350 from Comet and after 9 months it stopped charging. Took it back to Comet and they were a waste of space blaming my wife for damaging it. We took it to Howard Conrad and they were amazing. no fuss, fast repair, and low cost. I have no hesitation in recommending this company for their fast, friendly service.

1. maj 2025
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Besvarelse fra Howard Conrad

Hi Dave, it's stories like this that prove how important independent repair shops are, the large companies just want to sell you a new device. Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Water logged!!

I accidentally dropped my iPhone in a bowl of soapy water. In desperation and with little hope for its recovery I contacted Howard Conrad on Leeds Rd Harrogate. Danny accepted the challenge, persevered and miraculously has dried it out and with a couple of replacement parts has retrieved 99% of its functions. I can live without facial recognition! It was a gift from my son for a special birthday so very very relieved and grateful for his expertise.
I was also kept informed of progress which was helpful.

9. maj 2025
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Besvarelse fra Howard Conrad

Thanks for the great review Janet. It's great to hear you appreciated the service, and we managed to keep your iPhone alive!

Bedømt til 5 ud af 5 stjerner

Needed battery replacement on iPhone

Needed battery replacement on iPhone. Booked appt. Job carried out satisfactorily. Staff (Danny) was friendly and informative. I’ve had no issues at all with the replacement battery. The iPhone is working precisely as it did before…. with a longer battery life, of course. Danny had warned me I might get notifications from apple software in the iPhone about not recognising the battery; but that hasn’t happened. Great job. No hesitation about recommending them.

1. maj 2025
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Besvarelse fra Howard Conrad

Hey Malc! Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Had to get my meta quest controllers…

Had to get my meta quest controllers fixed amazing job done very quick and great quality of service they kept hold of them longer as I had appointments to go to when they were ready with no hassle.

22. april 2025
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Besvarelse fra Howard Conrad

Thanks for the review Ryan, and please let us know if you have any further issues with your Meta quest.

Bedømt til 5 ud af 5 stjerner

Found them via a web search

Found them via a web search, followed the instructions to send. Great comms from them throughout and my HomePod works and has a guarantee. Job done

30. april 2025
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Besvarelse fra Howard Conrad

Hi Tom, we appreciate you taking the time to leave us a review. We're glad we could get your HomePod back up and running.

Bedømt til 5 ud af 5 stjerner

Experts with Macs

When your computer goes wrong, Howard Conrads take the stress out of a very stressful situation! They are knowledgeable, helpful and honest and offer a quick service so you can get back to work! I'd recommend them to anyone.

24. april 2025
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Besvarelse fra Howard Conrad

Thanks for the great review Cathy!

Bedømt til 5 ud af 5 stjerner

Fixing Joysticks

Did an amazing job in fixing my joysticks and have gotten it back to me in a timely manner

2. maj 2025
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Besvarelse fra Howard Conrad

Thanks for the review. Hopefully this is the end of your stick drift issues!

Bedømt til 5 ud af 5 stjerner

very good communication

very good communication, called me to check on the fault. Fast repair and well packed when returned.
A really good experience and service - and a really good repair price, not much else to say but a really good company.

22. april 2025
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Besvarelse fra Howard Conrad

Thanks for the review David! I am glad you chose us to fix your HomePod 😀

Bedømt til 5 ud af 5 stjerner

Fantastic, inexpensive service

I talked to someone from Apple but we couldn’t sort out my problem. They told me I needed to take my computer into the Apple shop in Leeds. ( a long way from home. ) I told my wife, and she advised me go to see Howard Conrad, just down the road. She told me that they had sorted out her IPhone very quickly and easily, and refused to take any payment.
I had a problem with my backup system. They explained that they were very busy, so it would take a long time.
They rang me about 3 days later, said it was all sorted out. I went down straight away to collect. They just charged me £25. The man even took my desktop down to my car. I just had to take my hard drives.

Amazing service, now my backups are no problem. Wish I hadn’t wasted all that time with Apple !

9. april 2025
Uopfordret anmeldelse
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Besvarelse fra Howard Conrad

Thank you very much for the review, let us know if you have any further issues with your backups!

Bedømt til 5 ud af 5 stjerner

Fabulous service!

The people i spoke to and interacted with were friendly, helpful & thorough in their advice. I felt that the price i was charged for the service was very fair. I had two devices data cleaned, and all photos & videos stored on them saved to memory sticks (which i supplied), and was charged £84. I am more than happy to leave a very positive review - you deserve it!

1. april 2025
Uopfordret anmeldelse
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Besvarelse fra Howard Conrad

Thank you for taking the time to leave us a review Kathleen and sharing your experience! 😀

Bedømt til 5 ud af 5 stjerner

Superb

Superb, knowledgeable staff, speedy work, and a personal call to explain complicated factors in the repair. I highly recommend Howard Conrad for all things Apple

2. april 2025
Uopfordret anmeldelse
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Besvarelse fra Howard Conrad

Thank you Andy for leaving us a review. I appreciate the kind words.

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