Two of my HomePods died within Few weeks of each other. I checked all the companies claiming to be able to fix them, and Howard Conrad stood out from the reviews. So I sent them to them - a... Se mere
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Se, hvad kunderne siger
Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Se mere
Virksomheden har svaret
My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Se mere
Virksomheden har svaret
One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.
Kontaktoplysninger
83a Leeds Road, HG2 8BE, Harrogate, Storbritannien
- 01423 228420
- repair@howard-conrad.com
- howard-conrad.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service - efficient team
Made a last minute appointment as going away and iPhone battery needed replacing. Excellent communication and job done as requested. Can highly recommend. Thank you.
Truly excellent service
Truly excellent service from very nice, conscientious people. The problem with my phone was diagnosed quickly, and repaired immediately for a very fair price (certainly much less than EE wanted to charge even with a two week wait while they sent it off to repair). The first repair glitched but they took the phone back, sorted it no quibble and the lovely Danny seemed genuinely bothered that I’d had to return the phone for another go, even though it was just one of those things. Thoroughly great experience - even the signage as you go into the reception area made me smile!

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HomePod repair brilliant service
HomePod repair no bass. Fast quick repair. Breakdown of the repair work carried out. Very good service highly recommended. Good price saving me having to buy a new apple homepod. Plus it comes with a 3 year guarantee. Magic.

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Great service …
Great communication from the beginning that I emailed for a quotation until the end that I went to collect my macbook. Although I gave them a short notice they managed to do my repair and have my machine ready the following day.Great service.

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Howard Conrad has a fantastic team
Howard Conrad has a fantastic team, and Danny was a standout. He was always polite, knowledgeable, and communicated clearly. Although they couldn't repair my phone due to severe internal damage, they provided a detailed report outlining the damage, work performed, and recommendations. This made my insurance claim much smoother. I'd highly recommend using Howard Conrad for a reliable and effective phone repair the first time around.

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Exceptional service from start to finish!
Very and I mean very quick turnaround.
Updates throughout every step of the way from receiving the HomePod, repairing the HomePod as well as dispatching and an ETA when to expect it.
Also carried out additional work on the HomePod for other known failures which was a bonus.

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Rang up with a problem with my phone
Rang up with a problem with my phone, dropped off 10 minutes later and fixed within 2 hours. Excellent service

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My initial email enquiry was answered…
My initial email enquiry was answered promptly and I was booked in using their very easy booking system on line.
Everything was explained very clearly when I visited the shop to get a new battery. They also managed to open my locked iPad at a reduced cost because I was already having a repair.
All round great service ready on time and guaranteed for 3 years.
Highly recommend

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Excellent service
Excellent service. Wouldn't hesitate to recommend. My (now obsolete) MacBook battery died and I was on the brink of buying a new laptop until I stumbled across Howard Conrad on Google. The technicians are very approachable and highly knowledgeable. A new battery was installed for a very competitive price and my MacBook should be good for another few years. Many thanks.

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Professionalism, expertise and customer focus top notch
From the moment Danny picked up the phone to my initial enquiry, I was confident of the expertise & professionalism of Howard Conrad. That confidence proved totally well-placed after I took my Mac in for its only ever 'overhaul' & upgrade since purchased 10 years go.
Matthew dealt with the work and Howard Conrad's customer focus became evident when he updated me by phone several times about what he was doing.
Being non-technical myself, it was a huge benefit to know the work was in good hands. When I collected the Mac Danny updated me and pointed out a few actions I might take to further free up storage. Now back in use, the exceedingly slow computer is already a distant memory & it's like having a new one. Many thanks guys 👏

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When my MacBook Pro died
When my MacBook Pro died, I looked into Howard Conrad's for the first time recently. The warm welcome and reassuring advice was very encouraging. My computer was inspected but found to be unrepairable. I bought a new one, onto which Howard Conrad transferred everything from the old one. It was all done so efficiently, with a smile and at a reasonable cost. I will be encouraging all my friends to use Howard Conrad for their computer repairs.

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iPad Air screen repair
I contacted Howard Conrad whilst on holiday to arrange a repair to my iPad Air on my return. E-mails were answered promptly and booking made. The repair was carried out in the time advised on the same day and they rang me when my iPad was ready to collect. Very good service.

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Repaired I phone screen
Repaired I phone screen
Very Professional and quick service .
The Options explained clearly for the different replacement screens
Brilliant job and new screen protector fitted .
Highly recommend this company

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Great service
Great service, very easy to book and both my repairs were done on time and within the price quoted. Thanks again

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Mac Repair
I booked my MacBook in for a new battery to be fitted, the staff at Howard Conrad are very polite and professional. The work was carried out on time, I received a phone call when it was ready to collect and I received a follow up email from Danny checking that I was happy with everything. I have used Howard Conrad before and I would highly recommend them.

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Excellent from the first phone call
Excellent from the first phone call. Could not have been more helpful, efficient and friendly. Will certainly use them again and can highly recommend.

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Howard Conrad are my “go to” for any…
Howard Conrad are my “go to” for any issues with my Mac, iPad and iPhone. Superb service, thorough investigation and excellent advice. These guys know what they are doing and they complete the job when they say they will! Fast, efficient, professional.

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Great efficient services and good price…
Great efficient services and good price too. 3 year guarantee on work a bonus - polite and professional staff - Geek rating 98% - always a good sign with a technoprobs.

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Had my IPhone 11pro screen replaced by…
Had my IPhone 11pro screen replaced by Danny an his team. Danny kept me informed throughout. Great service,price with exceptional customer service.
Highly recommend this company.
Thank you A****

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Fixed my iPhone with a hole in the screen!
DON'T WALK, RUN, TO THIS PLACE!! I had a super cracked screen on my iPhone that was so broken and missing pieces from the screen itself that you could see inside the phone! They were extremely reliable and accurate with timing even though BOTH the screen and microphone were fully broken and needed replacing! A very good price for both replacements too and it now feels like I have a brand new iPhone even though mine is quite an old model. The only thing not fixable was the Face ID, but that goes for every electronics repair place that isn't actually Apple as only Apple can fix/replace them, so my fault entirely for not checking! The man who served me was very nice, very professional and got my phone repaired and serviced quickly! AND they even give you money off your next repair, would 100% recommend to other people and will definitely use them again! USE HOWARD CONRAD PEOPLE!!

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