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Hoverboardpro Anmeldelser 240

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TrustScore 3.5 ud af 5

3,5

Elektronikbutik
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Absolutely worst website and biggest liars, the website showed " next day free delivery " and after almost 2 weeks of waiting still nothing. Dont recommend and i advice anyone to never ever use th... Se mere

Bedømt til 5 ud af 5 stjerner

Wanted to buy an electric mountain bike a couple of days before xmas tried a few websites but could only deliver after xmas. ordered one at hoverboard pro before 2pm on the 18th dec and it arrived fr... Se mere

Bedømt til 5 ud af 5 stjerner

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronikbutik

Skrevet af virksomheden

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND

Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

240 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

NEVER buy from this company on their…

NEVER buy from this company on their website promise of free next day delivery. Ordered a hoverboard charger on that basis and eventually received it 8 days later after numerous emails, requests via messenger.

They don't respond to any communication.

Dreadful customer service.

3. februar 2022
Uopfordret anmeldelse
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Besvarelse fra Hoverboardpro

Hello Tony

Apologies for the late delivery, its due to Royalmail held the battery parcel because its under prohibited item and we have sent you replacement next day after we got the letter from Royalmail.

Bedømt til 4 ud af 5 stjerner

The Battery pack was as described…

The Battery pack was as described although it did not fit into the original plastic box (no matter) but now our 'Hummer' is alive again with a new, delighted owner. Delivery issue - not sure if HoverboardPro or DPD error hence I've knocked a star off!

21. januar 2022
Bedømt til 5 ud af 5 stjerner

Good communucations

Called me back when they realised they had a missed call from me - impressive in this day of online sales. I spoke to them to clarify something then ordered online. The Hoverboard turned up 24hrs later and was as promised. My daughter loves it - was an xmas pressie.
It would be great if they supplied some protective tape for the vulnerable edges or at least had mentioned this as an option but otherwise, all good.

18. januar 2022
Bedømt til 2 ud af 5 stjerner

Had to chase up order as I waited…

Had to chase up order as I waited nearly 10 days for a 2-3 day delivery. After contact my order was re posted and git delivered on time. I don't think the original order I placed was ever posted

18. januar 2022
Hoverboardpro-logo

Besvarelse fra Hoverboardpro

Dear Wayne Sharpe

thanks for your review, your order was sent out on time and it was returned back to because because its battery, we had to use another courier to get the item to you.

We are happy the battery finally work for you.

Thanks.

Bedømt til 5 ud af 5 stjerner

Initial problem. Solved quickly.

Initially Hoverboard didn't work on arrival. Contacted customer service. Rapid reply and sent replacement battery free of charge. Working perfectly now. Whilst disappointed didn't work well at start, the customer service and rapid sorting of the issue was excellent. They were really good at sorting the issue so would recommend as genuinely good service in the end.

15. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Lacking communication skills

I'm really unhappy with the service I have received. I ordered a battery on 30th Dec with a named day delivery of 31st Dec between 7am and 3pm. This didn't show up. I emailed them to enquire about my delivery and they apologized and said the pick up had been made early and my order was completed afterwards. I accepted this as it as new years eve. However, I have recontacted them on the 5th and 6th of January as I still haven't received it and they are not replying to emails. Better communication is needed as I am having to contact them to find out what is going on!!! I have no idea if I am likely to get my order.

6. januar 2022
Uopfordret anmeldelse
Hoverboardpro-logo

Besvarelse fra Hoverboardpro

Dear Trudi Steele


thanks for your review, your order was schedule to be picked up but the courier did not pick up on time and thats why there was delay.

We are happy you finally get the item.

Thanks.

Bedømt til 1 ud af 5 stjerner

Awful experience!!!!!

I initially ordered a hoverboard but this wasn't available so went for the same model but in a different design. I had spent time checking safety standards were met and a Samsung battery was used.

I then received the order in a bashed box, nothing to confirm what I had ordered, or documenting that safety standards had been met or a samsung battery used. Instructions may as well not been supplied as they don't make sense!

I have since went online to contact seller but the website has been suspended!!!!!

24. november 2021
Uopfordret anmeldelse
Hoverboardpro-logo

Besvarelse fra Hoverboardpro

Dear Lucy Brown
thanks for your review, we understand the safety concern, our board are checked with the UK custom before import and our charger is original UL charger with UK bs1363 plug for safety.

We are happy you finally get the item.

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