Excellent support from start to finish. Highly recommend house spotters. Kenny was fantastic in selling our properties promptly so we could move into our forever home. Excellent support all along the... Se mere
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Wonderful Estate Agent! Sold my flat in an impressive 11 days. I cannot express enough how amazing Housespotters are! Craig and Amanda have been great! They are so approachable, genuine, offer high qu... Se mere
Buying a house is stressful at the best of times but having someone as responsive, communicative and genuinely lovely as Amanda from Housespotters made such a huge difference throughout the whol... Se mere
Could not rate housespotters high enough. The attention to detail, the communication and professionalism was over and above what was expected. Sold the house in record time. Helped us through every st... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Trusting someone to sell your most precious asset is no small thing At Housespotters our wealth of experience in property sale and marketing makes our company an easy choice to sell your home. We will use the full range of tools to effectively market your property including 3D Property Tours, 4K Video walk through, Drone Footage and a wide range of social media platforms. Why not benefit from over 50 years of experience in local property sales and instruct Housespotters today
Kontaktoplysninger
11 Rockcliffe Path, ML6 8LH, Airdrie, Storbritannien
- 07595223048
- amanda.rossiter@housespotters.com
- housespotters.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5 star service
Could not rate housespotters high enough. It has been a journey and she has went over and above at every hurdle. Brilliant communication. A pleasure to work with. Would recommend to anyone who is considering selling their property.
Unprofessional
I asked for a home report as a potential buy to let investors, I got a response asking when I wanted to view (no home report). I wrote saying I wouldn’t arrange a viewing wasting their time or mind prior to seeing a home report, I got a response saying if I was busy what time suited me in 2 weeks- still no home report just a message saying give us a call when you have a sec with a wee smiling face - WHAT? Still no home report (5 working days).
I’m just glad they’re not selling anything of mine. Clearly they are losing potential buyers.
Poor Communication and Lack of Customer Care
Unfortunately, our experience with Housespotters Estate Agents was very disappointing, mainly because of poor communication and a lack of professionalism throughout the process.
Before our house was put on the market, Amanda was very confident that she could achieve a certain price for our property. However, our first concern was when the photos were taken using a phone rather than professional camera equipment. Although phone cameras are good these days, the photos did not have the quality we expected for selling a property. When the advert went live, there were too many photos, and some did not show the house in the best way.
The biggest problem for us was communication. After the first week, it became difficult to get updates. There were very few viewings, and things did not improve while we were with them. Calls often went unanswered, and promised call-backs rarely happened. We often felt like we were chasing them for information rather than being kept updated.
After around three weeks of frustration, we decided to end our agreement with them. What disappointed us most was that there was no real effort to understand why we wanted to leave. We were simply asked to pay the marketing fee so the property could be taken off the market. Once we paid, the only reply we received was confirmation of payment and a short “good luck” message.
After this, I noticed I had been blocked on WhatsApp and social media. I also emailed about removing the “For Sale” sign but received no reply or confirmation that this had been arranged.
Overall, our experience with Housespotters Estate Agents was very poor. Based on what we experienced, I would not recommend them to others. The level of communication, professionalism and customer service was not what we expected when selling our home.
Alan Sheilds
Our home was struggling and had been on the market for best part of 4 months with no signs of improvement, changed over to Alan Sheilds at housespotters and things certainly changed for the better I started getting people back through the door and ended up with a few different offers within a short space of time, would definitely recommend to anyone looking to sell their property takes all the stress and unwanted bullsh*t that comes with the process away… Thanks again Alan.
I cannot recommend The Property boss highly enough
I cannot recommend The Property boss , Alan Sheilds highly enough. After a previous agent over-priced my property and was on the market a while, House Spotters stepped in and immediately spotted the issue. He set a realistic price, and his constant, clear communication kept me informed at every single step. On top of selling my house quickly, he also gave me fantastic advice when I was purchasing my next property. He made a stressful process easy and smooth.. Five stars!"
Allan took over after we were on the…
Allan took over after we were on the market with another estate agents for 6/7 weeks and completely turned around how it was going. We sold in 5 days with plenty of interest and offers after going stagnant with the high street estate agent. Provided a great service and was in constant communication, would highly recommend allan at housespotters
Kenny was there through out the sale…
Kenny was there through out the sale day/night very helpful. Took the stress out of moving.
Great Service
Very helpful team. As an older person they were very patient to alleviate any stress. Great photos and drone filming for the sale details. Good communication throughout. Any questions or concerns we had were answered promptly. We are very happy with the service delivered.
Highly recommend
Kenny was fantastic to deal with and always made time to take our calls and was very responsive throughout the process. Thanks very much!
King Kenny
Kenny, my estate agent was fantastic. When i was in the process of looking at an estate agent to use i had 3 lined up to meet. Kenny was the first, and last. As soon as we had our meeting i didnt bother with the rest as i had full confidence in Kenny - and it paid off. As soon as my house went live, the viewings started to get scheduled instantly - Didnt need them through. Kenny sold my house to the first viewer over what we expected to get. Wrapped up in a matter of days! Great work, Kenny. Thank you for your help.
5 Gold Stars
My first time buying a property through Alan & Housespotters and it was seamless from start to finish. There was just the right amount of communication from the point of booking the viewing to collecting the keys. 5 out of 5 across the board. If you see Alan’s name on the listing you’re in good hands.
Kenny was fantastic from start to…
Kenny was fantastic from start to finish in helping me navigate my way through selling my mums house after she passed away
He had great empathy and nothing was a bother for him.
I felt confident handing everything over tho him and the house was sold in 5 days.
He was able to give me insight to the new young family who bought mums house and how excited they were to be moving in. Mum would be so happy to see it going to a young family starting out.
I would highly recommend Kenny. He was born to do this job.
My sister and I are so grateful we were able to trust and rely on him throughout the whole process.
Liz milne
Lennoxtown
What can I say….house sold in 3 days
What can I say….house sold in 3 days. Amazing service, great pictures and videography. Sold the house the way it deserved
Kenny from housespotters delivered an…
Kenny from housespotters delivered an excellent service. He was professional, kept to time for every appointment and he was very prompt in answering any question we had. I highly recommend him.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We can't recommend Kenny highly enough! From start to finish, he made the whole process of selling and moving home as smooth and stress-free as possible. His communication was excellent throughout, always keeping us updated and happy to answer any questions we had.
Kenny was professional, knowledgeable, approachable, and genuinely cared about helping us achieve the best outcome. His advice and support were invaluable, especially during what can be a very stressful time.
Thanks to Kenny's hard work and dedication, everything went smoothly, and we're now settled into our new home. If you're looking for an estate agent who goes above and beyond, Kenny is the one to choose.
Thank you again, Kenny, for all your help – it was truly appreciated! 🏡😊
Highly recommend
Amanda and Craig were brilliant from the outset. They took a lot of the stress out of the process, responded quickly to any queries and always kept us updated throughout every step.
Thanks again to you both for all of your help and support.
Going above and beyond Amanda and Craig…
Going above and beyond Amanda and Craig excelled themselves as estate agents. House was sold in 3 days after 11 viewings on the same day. Delighted with the outcome and they made what is already a stressful process effortless. Would totally recommend Housespotters.
Outstanding service from The property boss
Outstanding service from
The property boss
And his fantastic team at housespotters..
Not only did he get us a higher offer
He had an offer on the table within a couple of days..
Definitely ticks all the boxes.
I definitely would recommend housespotters
And the fabulous mr shields
Not only to my friends and family
To everyone out there who is thinking about selling there house.
Thanks again
Alan shields And housespotters
House spotters were very professional…
House spotters were very professional and we were kept up to date at every part of the sale of the house. A few issues occurred that was out with the control of the estate agency but they continued to thrive and deal with the situation with a positive outcome thanks again Craig and Amanda wishing you even more success in the future
5star service offered by Housespotters
5star service offered by Housespotters, Amanda took care of everything through the full process would definitely use again and would recommend to anyone intending to move homes
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