houseoftours.com Anmeldelser 224

I got my Philippines visa within 10days thanks to Mr raffik sir and Vinod sir will keep in touch for future trips

I got my US Visa within a month with my family from Malaysia.

Thanks to House of tours specially Mr Raffik and Miss Bhindya who helped me a lot in documentations, step by step guidance and a whole journey.

Areas to improved: The agent who manages DS-160 form need to communicate properly and clear all the doubts and should be more pro-active.

Well Overall i am satisfied.

I am very much satisfied with services, specially i found a staff member his name is Raffik was so professional and helping person throughout the application in process and respond immediately with action.

They are unprofessional company, l will not recommend at all,

Al Hamdulillah My US visa received.Thank you Houseoftours specially Rafiq very helpful and good service very good support special thanks to Rafiq 😍

Rafeeq is amazing, he always care about the Client's requirements,and always give the maximum support and advice

They are cheaters. Not keeping the promises. I don't even like to give a single star.
During my payment, they agreed for early check-in with the hotel. Later when I reached the hotel in Tbilisi at 06AM, I was pushed out to wait outside of hotel till afternoon 2PM. when I called the staff in Doha regarding this issue, She ( Linu - House of tours staff) ask me to Keep the luggage in reception & roam around on street till the check in time. Instead of keeping up the promises, she misguided me. They are fakery charging for all things from the customers without providing it.
They will ask for full payment. Once you pay their approach will be totally poor.
They charged me for a 4-star hotel room stay. But they have arranged me lower category hotel to save their budget from their commission. I was surprised & got a room on the 4th floor without a lift. No telephone, No other services. How come a 4-star hotel without any amenities?.
They have charged me with more prices and with more promises but no amenities. Totally the House of tours is a fraud agency. Sure, I will not recommend this fake agency to anybody.

I am glad to get 5 years UK visa with help of the house of tours team. They are very calm and guider on preparing the documents this is my second visas I've got Switzerland and UK. Specially thanks to miss swetha. Akhila and Rafik those are very helpful

I've been dealing with this agent since the beginning of March and got the appointment only on 17 May through Germany. At first, I doubt as Germany seems giving a low approval rate compare to others, but he then convinced me. I gave him the information that he asked for and pay full in advance then another lady took over the next day and asked the same question. I was confused why was the information not been noted. They told me that the documents will be share in 4-5 days before the appoinment which made me annoyed as I would not have much time to review due to busy work but guest what...they only shared the documents only 2 days before appointment and that also after many revisement. The itinerary was non sense and also was not match with the flight time, it look all stranged and I was nervous as it was all last minute. I asked them to revise the itinerary but they said they can’t make changes as it generated automatically. So why should I pay for you if you can’t help?? I submitted all of them with hope of luck but finally,,,,my visa application got rejected.
Such a waste time and money for this agency.

Good Support
Experienced Team
Economical Rates of Service
Customer Oriented Mind Set
Highly Recommended

I would highly not recommend their service for Schengen Visa. Especially working with Sneha is a total loss and she doesn't know how the system works. I specially requested to keep the PNRs valid for some days until Embassy runs checks. I applied for Schengen visa for first time through them and I even paid additional money for LIVE ticket and LIVE hotel + Travel Insurance as the Embassy tends to verify the PNRs, Couple days before the interview I received the booking documents + Cover Letter (Just a very dumb cover letter stating I work in this company and I need your tourist visa, That's it!.. wouldn't even convince myself to give visa if I were an officer). Anyhow trusting they would be experienced I went with the documents they gave and turns out on day of Appointment my Hotel Booking they gave was cancelled and ticket also was cancelled which I wasn't aware of. The documents were submitted to corresponding Embassy through VFS along with their fee around $110

And as I returned home I felt no good, Decided to check the documents such as Hotel + Ticket PNRs and turns out they are cancelled/invalid. That moment I knew I am going to face rejected no matter what and my money over $200 paid to these guys for their service is wasted. Few days later I receive notice to collect my Passport from VFS and the Visa has been rejected under condition "Documents submitted regarding purpose of travel and conditions of stay were not reliable". I tried to appeal and they rejected appeal within 2 days and I believe I was rejected for two reasons:

- Firstly the hotel booking they gave was cancelled in 48 hours (It was no pre-payment booking) so they didn't have to cancel and I also requested them not to but Sneha anyway let it get cancelled and ruined my application. So when the application went through VFS the booking was invalid so Embassy officer checks he instantly know It's a dummy fake booking which is instant reject

- Secondly the dumbest cover letter provided for me by Sneha, Very unprofessional and highly rejectable. All It says is like "I work in x company holding positing y and I need to apply for your country visa for experience place and food" .. Honestly not very convincing because even myself I don't get the feel myself that any effort were put to this writing.

What's worse is I messaged Sneha and she completely wouldn't respond and days later she wants me to try again by paying the fees to their service to have a better chance, Hell no!! Especially when I made special request to them to keep the PNRs valid for some days prior to payment and they promised they would and when they cancelled it even before submitting to Embassy. It's a simple no!

Just don't apply Schengen / Canada Visa with these guys, They are unprofessional and gonna leave your Passport with a Reject in those country database.

If i can give 0 star i will!!! Very Poor customer service! Only good in sales talking and taking people's payment upfront after that they disappear. Overpricing service fee!. . I applied and paid for shengen visa processing on 5 April 2023 , until now i dont get my documents infact my interview is in 2 days May 16,2023 A big time scammer! Staffs are unprofessional and incompetent.!!! They don't explain clearly why i couldn't get my application in advance. Agents sreeraj and akila keep telling lies and promises. they just ignored your messages. I will not recommend their agency personally... There are better agency in bahrain whos service fee is half cheaperr of their price.!!! 😡😡😡😡

I recently used the services of houseoftours.com to assist me with acquiring a US visa and I couldn't be more satisfied with the level of service provided.
The staff members I worked with, Ms. Swetha and Ms. Anjitha, were both extremely knowledgeable, helpful, and courteous throughout the entire process. Not only did they provide me with clear and detailed instructions on the application process, but they also followed up with me regularly to ensure that I was on track and had all the necessary documents in order.
Thanks to their efforts, I was able to obtain my US visa in a timely manner and with minimal hassle. I would highly recommend houseoftours.com to anyone in need of visa assistance or other travel-related services.
Overall, I am extremely satisfied with my experience with houseoftours.com and their staff members, Ms. Swetha and Ms. Anjitha. They are truly dedicated to providing exceptional service and making the visa application process as smooth and stress-free as possible. Thank you again for all of your help!

It was great to deal with houseoftours for obtaining US visa for me and my family. Great job has been done, would like to thank swetha and anjitta for the wonderful services provided and made it easy for me to ge the visa. On behalf of my family would like to thank you and hope to work with houseoftours in the future

Let me take this opportunity to give a BIG SALUTE to Mr Raffik Aziz and all the other excellent staff of House of Tours who rearranged my missed appointment with US Embassy at Oman.We got our passports stamped US visa sooner than we expected. Initially, I had a bitter experience with the company as a consequence of the irresponsibility of one staff. But later Mr Raffik took over and then advancement was remarkable. It was not easy to start from scratch; however his patience and commitment made my process successful. No words to express my gratitude to Mr Raffik; my sincere prayers and blessings for your future endeavours. Also, I got good support from Mr Benjamin and Mr Joe Varghese (Sr escalation specialist). Once again thank you so much to all the staff at the House of Tours; particularly Mr Raffik.

Houseoftours has always prove its integrity and credibility as they uplift and put into practice their mission and vision towards their extending assistance to those people interested of touring the world.
The exemplary performance among the staff has once more proved their goal of providing and extending their utmost service/s to their avid clients.
Never did I experience of not being assisted without delay. The true spirit of profeasionalism has always been practiced and exemplified among their staff.
I wish to give accolade in particular to Ms. Anjali and Mr. Raffik for their patience and remarkable accomplishment. May your professionalism and integrity thrive more.
Kudos and laurel for the houseoftours in general. Your company is worth recommending. I've been recommending your company and will continue to do so. I am grateful for I am one instrument to help others achieve their dreams, too, of touring the world through houseoftours.
Count me as one of your avid customers who would surely speak of your commendable service.
More power and keep up the good work everyone.
Good luck... Sail on...

satish was very accomodating and very helpful with all my queries from the start and all thru out my travel in georgia! He made my travel easy and was able to enjoy the tour package that he provided!
great job satish, keep it up and hoping for a repeat transaction with you in my next adventure!

Great service for Mr. Satish, Very responsive for every details of the tour package, showing a lot of patience during the process of the tour. Everything went amazing for my tour in Georgia. Keep it up

Thanks to Bijish and Anjitha of house of tours for helping me to obtain my Canada visa.

Iam extremely satisfied with their service and they were very prompt in replying to my queries and requests.

Once again thank you so much Bijish and Anjitha.

Houseoftours just only cares about money. I'm an ex employee worked as a Senior Travel Consultant (Webster Baby - Id: HTIC936) since almost past 2 years giving them high volume business. I have resigned on Feb 5th 2023 as I have not provided proper increment as promised by the management. My increment is not provided from the last 4 months and I have been constantly approaching my managers for the same. The HR is not responding and have my blocked my number while asking for the f&f, giving weird excuses.
They are working from India informing all their customers saying they have offices and staffs in Gulf countries.

They only care for the money, no proper service for their customers. Not even hiring proper experienced staff who has tourism/ visa application background. Hiring newbies without even proper training for visa application. They only want to get the money from the customers, none of them care about providing back proper customer service. No proper documentation is done and they are simply wasting the customers money giving fake commitments. Incase of any rejection for visa application cause of the error happened by documentation team, not even cared to give refund for customers. Holidays packages are provided without least knowledge from the employees and there are hell lotta complaints. Most of the managers and staffs doesn't have any toursim background while dealing with these high priority Visa application for the customers. Tones of customers are getting visa rejections as the staffs are least cared about the documentation. Please do not fall for them.

Management even hold employees hard earned incentives and other salary hike by giving vague excuses when the company is least bothered to hire experienced staff for these kind of priority documentation work.
Poor management, improper work dynamics, inexperienced staffs but great work place to work with.

If you want your visa to be rejected or your holidays to get spoiled , please do contact houseoftours.com.