House of Isabella Anmeldelser 

218
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Was looking for neutral textured pots for a while to use in loungeroom as a statement piece, and found the ideal set of 3 from House of Isabella. Unfortunately on arrival the largest pot had... Se mere

Bedømt til 5 ud af 5 stjerner

I cannot praise their customer service enough. My item arrived damaged and they have been amazing and organised for a replacement part to be delivered very promptly with no fuss.

Bedømt til 5 ud af 5 stjerner

It was my first time purchasing from House of Isabella and it won’t be the last. Such beautiful pieces they have, I purchased a gorgeous marble bowl for my side table. It’s stunning and their customer... Se mere

Bedømt til 2 ud af 5 stjerner

I was sent a supposedly matching lamp to the one l’d recently bought. The second one arrived with a different size harp fitting and a different size and colour shade. On complaint l was told very so... Se mere


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

218 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(218)

92 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

OMG I love this place

OMG I love this place! I bought a stunning lamp here not too long ago and now I have a beautiful side table for it to sit on in my lounge. It was out of stock when I went to buy it and I chatted through the live chat to check when it would be back and I was contacted the next day advising the WALKER SIDE TABLE – LARGE GOLD was available! So stoked! Highly recommend House of Isabella, I’ll definitely be back!

11. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer service & return policy

Customer service & return policy

11. februar 2026
House of Isabella-logo

Besvarelse fra House of Isabella

Hi Farnoush,

Thank you for your review. We sincerely apologize for any inconvenience caused.

We would like to let you know that we have responded to all the emails you have sent. Regarding your return request, we also replied and provided the return instructions. However, we have not received any returned item from you yet.

Could you please let us know what issue you are referring to with the concern mentioned above? We would really appreciate more details so we can properly assist you.

As a small business, we truly value our customers and always do our best to provide prompt support and resolve any concerns as quickly as possible.

Bedømt til 1 ud af 5 stjerner

Have sent 4 emails with no response

Have sent 4 emails with no response !
Cannot source a globe to suit the light purchased

3. februar 2026
House of Isabella-logo

Besvarelse fra House of Isabella

Hi Ryan,

Thank you for your review. We’re sorry to hear about your frustration.

We did respond to your enquiry on February 11, 2026 regarding the light and the globe required for it. It’s possible our reply may have gone to your spam/junk folder.

To make sure you receive the information, we have just resent the same email to you again today with the details about the globe suitable for your light.

Please check your inbox (and spam folder just in case), and if you still can’t see it, feel free to reply directly to the email and we’ll be happy to assist further.

Bedømt til 5 ud af 5 stjerner

I love everything I buy here

I love everything I buy here. Mostly I come for home deco stuff, and the occasional gift. I'm always happy with my puchase. I also love their newsletters as they are always on trend.

17. marts 2025
Bedømt til 5 ud af 5 stjerner

I can honestly say what you see is…

I can honestly say what you see is actual representation of what you get …. Good quality furnitures and you can rest assured you get immediate assistance if anything goes wrong which one out of 4 of my bar stool did have a manufacturing defect and I took pictures and sent to them in an email detailing everything concerned and they investigated and confirm the fault and I received a replacement within a couple of weeks. Peace of mind when you get good service and prompt response. I will be ordering from them again for sure.

8. december 2025
Bedømt til 5 ud af 5 stjerner

Great service

I received the wrong item but I want to thank customer support for their help with returning the item. I really appreciate how smoothly everything was handled.

The service was excellent, and I’m very satisfied with the support I received.

Thanks again for your assistance.

14. november 2025
Bedømt til 5 ud af 5 stjerner

Low anxiety dealing

Very easy dealing , small error in communication caused by myself leaving/adding letters to my email address . This was sorted quickly as was the delivery , few days and coffee table and counter stool slip ons arrived then same day the four door louvre buffet was delivered by a more than helpful driver so yes order with confidence

10. december 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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