Five star service deserves a five star recommendation. Over 80’s ear wax removal enhances hearing especially as NHS no longer provide this service. Super easy, painless procedure and best of all it’s... Se mere
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Se, hvad kunderne siger
The reception was helpful. The reception area ws comfortable. I was 15 mins early but the member of audio staff came within 5 minutes. She was very professional, very reassuring. The suction of the w... Se mere
Virksomheden har svaret
The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Se mere
Virksomheden har svaret
excellent customer service which is individualised to the client. This not only relates to hearing matters but also to mobility issues: as I can't easily climb stairs at present, the examination room... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Kontaktoplysninger
10 Melville Crescent, EH3 7LU, Edinburgh, Storbritannien
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Fremragende
628 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff at the Edinburgh HoH are…
The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Lindsey. We're glad to hear you had a positive experience with the team in Edinburgh and we look forward to seeing you in clinic again soon. ^CW
Would totally recommend
Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review. We're glad to hear you had a positive experience with the team in Morpeth and we look forward to seeing you in clinic again soon. ^CW
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Tom. We're happy to hear that you had a positive experience with Gavin and the team in Hamilton and we hope to see you in clinic again soon. ^CW
I cannot speak Highly enough about the…
I cannot speak Highly enough about the Staff in Hamilton,
They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic .
Special mention to Gavin for talking me through all aspects of the process in a Calm and Reassuring manner .
Thank you 💙
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Elaine. We're so glad to hear you had a positive experience with Gavin and the team in Hamilton and we hope to see you back in clinic again soon. ^CW
Friendly welcoming and knowledgeable…
Friendly welcoming and knowledgeable staff
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Thomas. We're glad to hear you had a positive experience with us in Hamilton and we look forward to seeing you in clinic again soon. ^CW
Excellent service
Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels. ^CW
Excellent
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review. We're so glad you had a positive experience with us in St Andrews. ^CW
Excellent hearing Care from a friendly…
Excellent hearing Care from a friendly team.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW
First class service
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you so much for taking the time to leave your review, Colin. We're so glad to hear that both yourself and your wide have enjoyed your service with us in Morpeth and we look forward to seeing you back again soon. ^CW
Professional and courteous service…
Professional and courteous service always.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, David. We hope to see you in clinic again soon. ^CW
Great service and excellent staff.
Great service and excellent staff.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Liz. We hope to see you again soon. ^CW
Terrible customer service service poor quality product
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
We are very sorry to hear you feel let down and frustrated, our aim, as stated in our conversations with you last week, is very much to reach a solution and to get your husband hearing well again.
We will try to contact you again but please contact us on 0131 220 1220 and we can work to resolve the outstanding issues as soon as possible.
Kind regards,
The House of Hearing team
Friendly and caring service
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Marie. We are so glad that we could help get your mother hearing properly again and that her hearing aid tubing was set right. Please do give us a call if there's anything else we can do to help. ^CW
Very thorough with my ears
Very thorough with my ears on hearing test. I felt very comfortable and Vikki put me at ease.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review. We're so glad we could help and we look forward to seeing you back in clinic again soon.
After a horrible experience at a…
After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Hamilton and we're glad to hear that you're feeling the benefit of the Earwax Removal service. Please do pop in to see us again and do let us know if you experience any other ear issues we can help you with. Thanks ^CW
Well worth the outlay
They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you so much for your kind words, Mike. We truly appreciate it and are so delighted that you're pleased with your hearing aids and aftercare support at our Edinburgh clinic. We're always here whenever you need us. ^LC
Writing on behalf of my parents Ron &…
Writing on behalf of my parents Ron & Jean Lovell who recently attended for an ear care appointment in Bury St Edmunds.
A wonderful experience, treated with dignity & professional in a relaxed atmosphere.
Highly recommend thier services.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave a review, Jules. We're so glad to hear that we could provide the right support for your parents and we hope both of them are getting on well after their appointment. Please do give us a call if there's anything else we can do to help. ^CW
ASSISTANT AIMEE VERY NICE AND…
ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave your review, Billy. We're glad to hear that you had a positive experience with Aimee and the team in Hamilton and we hope to see you in clinic again soon. ^CW
Hearing aid breakdown
Following a breakdown of an aid, which was me that was at fault, Igot an emergency appointment easily and quickly. The Audiologist picked up the fault quickly and repaired tha hearing aid within minutes. Vry pleased with the experience.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave us your review, Malcolm. We're so glad to hear that we managed to help you out so quickly and that we could send you on your way with working hearing aids again. Please do pop in again if we can offer any further support. ^CW
The audiologist was fantastic in every…
The audiologist was fantastic in every way. From entrance to surgery until I left. Every detail was explained regarding my hearing. And the installation of my ear lobes finalized it all. Yip very pleased at profession of the ausioligist
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra House of Hearing
Thank you for taking the time to leave us your review. We're so glad to hear that you found the right support with us in Newton Mearns. We hope to see you in clinic again soon. ^CW
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