Excellent customer service! We had to switch delivery locations and there were some mix ups. But Hospital Gift Shop was responsive, helpful and went above and beyond to make sure our delivery made it.... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Despite ordering within the same day cutoff, they were unable to deliver until the next day. Despite ordering 2 items, a flower basket and a balloon bouquet (6 - It's a boy) , only a flower... Se mere
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I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Se mere
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company states same day delivery for orders taken before 1:00 pm. My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!! Diane was very helpful and reassu... Se mere
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Virksomhedsoplysninger
Om HospitalGiftShop.com
Skrevet af virksomheden
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Kontaktoplysninger
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, USA
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
God
16 t anmeldelser
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Late responses and did not see what…
Late responses and did not see what arrangement looked like when given to patient.
1. maj 2026
Besvarelse fra HospitalGiftShop.com
We’re sorry to hear you were disappointed with the communication regarding your order. Our records show that an order confirmation and delivery confirmation were successfully sent, though we understand you would have liked additional updates. At this time, we do not provide photos of completed arrangements, but we appreciate your feedback and understand how helpful that could be. Thank you for taking the time to share your experience with us.
Flower arrangement was nothing like the…
Flower arrangement was nothing like the picture advertised. Very disappointed
1. maj 2026
Besvarelse fra HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations, and we understand how disappointing that can be. We always aim to match the design shown, but sometimes substitutions are necessary due to seasonal availability or supply changes. We truly appreciate your feedback and the opportunity to improve.
Delivery fee was higher
Delivery fee was higher going through gift shop
directly on edible arrangement website.
Was nice to get delivery confirmation.
1. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your feedback—we’re glad the delivery confirmation was helpful. We also appreciate your note about the delivery fee. Pricing can vary depending on how the order is placed and the fulfillment channel used, but we understand how that can be frustrating. Your comments are helpful and will be shared with our team as we continue reviewing the overall experience.
Good service after delay.
The delivery was delayed, but the customer service was excellent. Flowers were forwarded to the home address and were very pretty. Thank you.
1. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you so much for your kind words. We’re glad our team was able to help redirect the delivery and get the flowers to the home address. It’s wonderful to hear they were well received and appreciated. We truly value your feedback and your support.
Exactly what I needed and ordered
Exactly what I needed and ordered, delivered quickly and helpful to mother and baby. A big thank you for excellent products and services.
29. april 2026
Besvarelse fra HospitalGiftShop.com
We’re so happy to hear everything arrived quickly and was just what you needed. It means a lot to know the flowers were helpful for both mother and baby. Thank you for taking the time to share such kind feedback—we truly appreciate it.
Order was placed at 12:24 pm on Monday…
Order was placed at 12:24 pm on Monday April 27. I got an email on Tuesday at 3:19 saying the order was delivered. My niece was discharged from the hospital on Thursday and still did not receive the order once she was discharged. I then got an email saying that they needed an address to reroute the delivery so she got the delivery on Friday even though when I initially placed the order, it said it would be same-day delivery so she had no order for while she was in the hospital.
28. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your experience, and we’re sorry for the frustration this caused during an important time. For context, the delivery was completed to the hospital and we received confirmation of delivery. When our team followed up after the concern was raised, the hospital was unable to locate the order at that time. To ensure your recipient still received it, we offered and completed a reroute to the updated home address as soon as it was provided.We understand this wasn’t the smooth experience you expected and appreciate the opportunity to clarify and improve.
Photo looked nothing like the end result
I got several notifications that the receiver’s name could not be found in the hospital which they did eventually find. However, the flowers I ordered looked nothing like the flowers that were delivered unfortunately.
27. april 2026
Besvarelse fra HospitalGiftShop.com
We’re sorry for the frustration with the hospital delivery and the disappointment with the final arrangement. We also understand your concern about the flowers not matching the photo. Substitutions may sometimes be necessary due to availability, but we always aim to maintain the overall style and value of the arrangement. We appreciate your feedback.
Delivery was on time, but that’s all I was pleased with.
Delivery was on time, but the bouquet that was received was not even resemblance of what was ordered. I had ordered a beautiful white variety of flowers, and my recipient received red, purple, and yellow with just a splash of white. I was notified that some of the flowers may need to be substituted after placing my order, but it wasn’t even reminiscent of what I had envisioned or experienced with other floral orders from other companies I’ve purchased in the past. I will not use this website again.
27. april 2026
Besvarelse fra HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations. A substitution notice was sent prior to delivery due to the original bouquet’s unavailability. That said, we understand your disappointment that the final colors and look did not reflect what you envisioned, and we appreciate you sharing this feedback so we can continue improving.
Ease of order and delivery
Ease of order and delivery.
Only thing that would have been nice, would have been a picture of the arrangement ordered
25. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your feedback—we really appreciate you sharing this. We understand how helpful it can be to see the actual arrangement that was delivered, especially when sending something meaningful. While we don’t currently provide photos of each completed order, your suggestion is valuable and has been shared with our team for consideration as we look for ways to improve the customer experience.
Besvarelse fra HospitalGiftShop.com
Thank you for your kind feedback—we’re glad to hear the delivery was easy and prompt!
Thanks so much for the order and…
Thanks so much for the order and getting to the room on time. The flowers were beautiful!!
24. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear the order arrived to the room on time and that the flowers were beautiful. We truly appreciate you choosing us.
Very communicative and flexible on when…
Very communicative and flexible on when and where to deliver.
24. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your kind feedback! We’re so glad to hear our communication and flexibility made your experience a positive one. We truly appreciate you choosing us and hope to assist you again in the future.
We didn't receive the bear with our…
We didn't receive the bear with our purchase. The Flower shop said it was an error due to processing from the website since it's a third party. They couldn't deliver it afterwards because they didn't have a driver and they were going to close. The flowers were nowhere nearly worth the price of what we got. Overpriced and cheap looking.
23. april 2026
Besvarelse fra HospitalGiftShop.com
We’re truly sorry to hear about your experience and understand how disappointing this must have been. We sincerely apologize that the plush bear was not included with your order. A refund for the bear has been issued, and we have also reached out to request a photo of the arrangement so we can personally review the quality concerns with the designer. We understand how important these gifts are, and we regret that we did not meet your expectations. Thank you for bringing this to our attention.
Easy ordering process and the flower…
Easy ordering process and the flower arrangement was beautiful!
23. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you so much for your kind feedback! We’re delighted to hear the ordering process was easy and that the flower arrangement was beautiful. We truly appreciate you choosing us.
After two attempts
After two attempts, these were never delivered. I gave the correct hospital, room number, and name.
23. april 2026
Besvarelse fra HospitalGiftShop.com
We’re sincerely sorry that the flowers did not reach your loved one and for the disappointment this caused. We understand how meaningful these gestures are during a hospital stay and regret that we missed the mark. We’ve contacted you directly and would welcome the opportunity to resolve this. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
Terrible experience
The flowers that were delivered were ridiculously small, and looked nothing like the picture. We’ll never use this again.
21. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you for bringing this matter to our attention. We are truly sorry to learn that the flowers delivered were not in acceptable condition. We were not notified of the issue at the time of delivery, we sincerely appreciate you letting us know so we can address it properly. Your satisfaction is very important to us, and we would like to make this right. This is not the quality or experience we strive to provide, and we understand how disappointing this must have been, especially given the thoughtful reason for sending them. We’ve followed up with you and appreciate the opportunity to assist further.
I wish I'd ordered from the in-hospital gift shop instead!
I would have been better off waiting until the next morning and ordering directly from the in hospital gift shop! I placed a same day order with HospitalGiftShop.com at 6pm and it wasn't delivered until the end of the day, 5pm, the next day.
This is a third party site. It is not associated with the hospital or the website. Since the gift shop at the hospital was closed at 6pm when I called to place the order the hospital phone message directed me to HospitalGiftShop.com. When I heard from the patient's caregiver that the order hadn't been delivered as of 3pm the next day, I contacted HospitalGiftShop.com.
When I called the customer service number, each time it went to voicemail. I left a message and no one responded.
When I used the Track Order option on the website, I received no indication of the order status.
Very frustrating since it was time-dependent birthday gift. At 4:50pm, ten minutes before closing, I got notification that it had been delivered to the reception desk. At 5:12pm the patient received it. Very nerve racking and disappointing.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra HospitalGiftShop.com
We’re very sorry to hear about your experience and understand how frustrating this must have been, especially for a time-sensitive birthday gift. For this hospital, we are the designated online ordering partner, and we sincerely apologize for the delay, the lack of timely updates, and the difficulty you experienced when trying to reach customer service. We understand how important clear communication and dependable delivery are, and we regret that we did not meet those expectations. We’re glad the gift was ultimately received, but we recognize that the stress and uncertainty surrounding the delivery impacted your experience. Thank you for taking the time to share your feedback with us.
Friendly fast service but cost too much for what you get.
Got delivered before discharged so very happy about that part, but the flowers were disappointing for the cost.
20. april 2026
Besvarelse fra HospitalGiftShop.com
Thank you for being a returning customer and for sharing your feedback. We’re glad to hear the delivery arrived before discharge and that this part of the experience went well. We are sorry to hear the flowers were disappointing for the cost. Your comments are important to us, and we appreciate you bringing this to our attention as we continue working to improve both quality and value. Thank you again for your continued support.
Please do not waste your time and…
Please do not waste your time and money, order local. I have a nephew who has Down syndrome and is hospitalized.
I was assured since I ordered early that it would be same day delivery. Never delivered, and when I tried to call customer service I received a message stating they would call back. Never did. The next morning I called and they said they had a computer mess up and it still would not be delivered until late in the day. I asked for a full refund, and actually called edible arrangements, it’s being delivered asap, and I saved $50. Of course my refund will take 5-7 business days, so I have almost $150 tied up.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra HospitalGiftShop.com
We’re very sorry to hear about your experience and the frustration this caused, especially given the circumstances with your nephew. We understand how important timely delivery was, and we sincerely apologize that we did not meet those expectations. This is not the level of service we strive to provide, and we regret the delay, the communication issues, and the inconvenience you experienced while trying to reach us. Thank you for your feedback—we truly appreciate you bringing this to our attention.
Poor communications creating chaos
I ordered an edible arrangement at 8am which was offered based on the delivery location. I received a text two hours later stating they couldn’t offer the product so I replied with an updated request. I received no confirmation or update and called customer service. I was told they would replace the product with a different one but could no longer deliver same day because the delivery trucks had already left. When they delivered the next day, the receiver had already checked out of the hospital. I continued to receive multiple texts from the delivery provider saying they had delivered, then they hadn’t delivered, then yes then no. Meanwhile the receiver was still in the hospital with a newborn waiting to leave. The communications were poor from start to finish.
19. april 2026
Besvarelse fra HospitalGiftShop.com
We’re very sorry for the frustration caused by the delays and inconsistent communication, especially given how important this delivery was. We regret the product availability issue, the change in delivery timing, and the conflicting updates you received. Due to the circumstances, we completed delivery to the home address, and we hope the recipient enjoyed what they received. Thank you for bringing this to our attention—we truly appreciate your feedback.
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