⭐⭐⭐⭐⭐ Excellent service and a great experience from start to finish. The staff were very friendly, knowledgeable, and helpful, and they took the time to understand exactly what I needed. The serv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The owner was very helpful and informative. He didnt try to oversell the bike. He also explained the latest laws about eBikes so that I dont accidentally break the law. At his shop I saw a variety of... Se mere
My son saw the Diez D10 on line, we went to look at it on a Saturday morning (in Brisbane)and my son tested the bike while the gentleman (forgot his name) explained everything about the components use... Se mere
I found Andy to be very helpful. His knowledge and willingingness to explain details of the bikes as well as offer alternatives/ suggestions even if its at less cost was most appreciated. Great valu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Kontaktoplysninger
Unit 3/22 Central Ct, 4118, Hillcrest, Australien
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Fremragende
445 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Couldnt be happier with Horacio bikes
Lou lou was of great help and her team member in organising our sons new bike for his bday, it was delivered safely and our son Couldn’t be happier .
18. september 2025
Good value and easy to put together
Fast delivery.
Great You tube assembly instructions.
The bike is really good.
9. september 2025
100% recommended
1. september 2025
Great value for money
I bought a Diez mountain bike and love it. Great value for money. Highly recommend these guys.
2. september 2025
Very helpful with in every way
Very helpful with in every way, nice people to deal with ,..i am very happy with the service ,thanks so much ,..well done everybody, ..will buy from Horacio bikes next time ...P S...Transport wasn't kind they must had dropped the carton and smashed the back fender so i could not turn the back wheel i have taken the unit above the fender off, can't use it.The bike is excellent, thank you , a very happy customer. Cheers.
20. august 2025
Besvarelse fra Horaciobikes
Hi Diego,
Thank you so much for your wonderful feedback – we truly appreciate your kind words! We’re sorry to hear about the issue with the rear fender during transport. Our customer service team has already reached out to you. We’ll continue the discussion via email to resolve this for you as quickly as possible.
We hope you enjoy your rides, and thank you again for choosing Horacio Bikes! 🚴♂️
Best regards,
Horaciobikes
Great customer service
I had to order extra parts for my son's bike. They arrived promptly and were exactly what we needed.
26. august 2025
I recently brought the Elita Step…
I recently brought the Elita Step Through and couldn’t be happy. The bike shipped and arrived within days of me placing my order. My communication with staff via email was amazing, within moments I received replies. And being able to track the shipping details really helped so I could make sure I was home when it arrived. All in all, I would absolutely recommend Horaciobikes.
26. august 2025
Great bike at a great price
Great bike at a great price. Easy to assemble and fast delivery.
25. august 2025
Prompt communication and delivery…
Prompt communication and delivery within a few days to Sydney. My son loves his new bike. Excellent sale price too, thank you!
20. august 2025
Overall good experience
Overall good experience.
Happy with the bike and price I got for it.
Only annoying thing was poor availability for the pick up.
I had to wait nearly a week and pick it up in a tiny timw slot in a Saturday.
18. august 2025
Besvarelse fra Horaciobikes
Hi Alexis,
Thank you so much for your feedback — we’re really glad to hear you’re happy with your bike and the value you received. We’re sorry the previous limited pick-up times caused some inconvenience. The good news is that our Hillcrest store is now open longer on Mondays and Tuesdays (from 9:30am to 5 pm), so future collections will be much easier to arrange.
We truly appreciate your support and hope you enjoy many great rides ahead!
Cheers
Horaciobikes
Picked up a bike for a friend and ended…
Picked up a bike for a friend and ended up purchasing one for my son.
My son loves his new bike and the quality is great.
11. august 2025
My only concern was there is a section…
My only concern was there is a section on the left hand side that has white overspray on the name of the bike sticker ?? I have photos if I can send them it would be great for your information
Thank you
Pat.
30. juli 2025
Smooth process
Customer service was great, delivery was fast and the product is great value for money.
8. august 2025
good friendly service with plenty of…
good friendly service with plenty of good information
30. juli 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.