Homewings Anmeldelser 

I love this concept and I love it even more having tried it! My designer was incredibly accessible and was able to answer my questions, hear my opinions, and render an amazing final design that I can not wait to implement! I will definitely be a repeat customer!

I'm very impressed with the outcome of the two rooms that we have launched another project with Homewings. The platform is easy to use and we got access to a great designer who understood the look and feel of what we wanted to achieve.
The entire process as been very well managed from launch to completion including the shopping concierge. Thank you guys.

Very positive. Great interaction with our designer and the site is well set up to work through the process. We got access to a great designer that we probably wouldn't have spent the money on otherwise and feel like we got a great bargain.

I had great expectations of this design service. I felt it would have solved my doubts about the layout and the storage of the room as well as given me a great looking space full of personality. I feel that on the one hand my designer was lovely and and got my moodboard spot on at once but on the other hand, I feel that I was not always listened to and that the process ended up feeling more like a shopping suggestion list than the desired items for the room you love. One of the most important aspects for this room, was that my child would have plenty of storage to ensure a very well organised space , this wouuld include plenty of shelving for books and music. Yet all storage suggested was not appropriate or very small such ad the bedside tables or the drawers under the desk. The items were also too expensive for what they were. Willing to pay high prices if the design is good but it also needs to be ractical. I suggested maybe a ches of drawers instesd of 2 x bedside tables but I suppose this suggestion was lost in the conversation. No other suggestion was given by designer. Shelving again very poor, 3 x shelves in the middle of a big wall. Some of the pictures of the wardrobes or furniture were so small that you could not see them. To buy a big expensive piece, you really need to see it clearly. You also need to have details of the product. At the end I was rushed and adviced to buy a wardrobe from b& q, which I did not even like. My briefing clearly stated that I wanted a cool, modern wardrobe with lights. The colour of the walls was not even discussed but sent 2 x F&B which were added to my list. Although the floor plans have really helped to visualise the items in the space, I don't have a design which I will follow. I feel I now need to find better storage solutions and use of space. I have ended up looking at kids room ideas in google and ikea (great use of spaces!). The last message of my designer suggested the use if fresh flowers, in particulsr orchids . I think she must have bern thinking about another desgn as this room was fror my 10 yr old boy. I was hoping to book anioher couple of projects but sadly, I will not.

Had great experience with home wings. Really happy with the results and can't wait for everything to arrive so I can see the design come to life!

Loved the designer Natasha and she managed to really understand the style I was going for. I am super busy managing my business and could not have done it alone at all, the design process worked alongside my strange schedule of working late nights as I could post my feedback and review progress whenever I wanted. I loved the sofa and art she suggested - would have not thought about these ever! I can recommend the service to save time and get some amazing new ideas for your home.

I was really impressed with Homewings - I wasn't sure going into this how much they would really add (and even at a fairly heavy discount it felt like a real luxury...) but our designer Alex Peacock-Meier really helped us create the space we had envisaged. One thing I really liked was that she pushed us to consider things slightly out of our comfort zone without making us feel like we had to just accept things - we were in control every step of the way. It was amazing seeing everything come together - from the layout to all the suggested pieces of furniture and accessories. The software they use to show their designs is really good too - you know exactly what you are going to get (well, with full transparency we've not actually decorated yet but I THINK know exactly what I am going to get!!). Once you have chosen all your bits and bobs, Homewings then goes away and creates an invoice telling you the price of item and where it is sourced from. They apply a certain amount of discount, but certainly in my case when I went away and found additional discounts I was really pleased that Homewings were able to match the amounts in every case - definitely worth doing, our discount went up from £300 to £475! Really helpful staff, happy to make any number of revisions to the list and/or stagger purchases as necessary. Would def use them again - and will do when we eventually get around to doing the other rooms in our house! Only thing I'd say is that once your invoice is issued with prices you only have a short time with those prices guaranteed (3 days or so), so be ready to get ordering!

I didn't know what to expect with this business model but I was delighted from start to finish. Great customer service, an intuitive interface for viewing ideas and communicating with my designer, the entire shopping experience - all of this really helped reduce decision fatigue and resulted in a fantastic new bedroom that was well within the budget that we established. I am definitely recommending Homewings to my friends!

I am very positive about the online advise from my designer Emanuela Riolo. The process was pretty smooth and Emanuela found my style quickly. I am very happy about my new designed living room. For me the online process work very well, its excited and fun using the Wecora platform to communicate and rate new design products/pics.
Homewings makes home designing very easy with a professional result.
Frits

Overal, I felt pretty underwhelmed with my Homewings experience.

Having just purchased my first home, I didn't really know where to start when decorating. Homewings appeared to offer help at a reasonable price.

In reality, it didn't offer anything I can't get from Pinterest. Now I must caveat, this could well be down to me and how effectively I communicated what styles I liked.

Throughout the entire process, I felt distant from my designer, no "kick off call" took place (I asked and was told it's not needed). All I really got was every other day a few more pictures of furniture or Pinterest post which I clicked like or don't like.

And of all of the furniture/accessories, I've only brought 1 thing - a rug, which I suggested and purchased directly!

As for the shopping service, I felt they weren't very open or honest with which retailers they have discounts with but from what I can work out, it's not with any retailers of the items suggested - which as a new homeowner would be really helpful.

All in all, I really like the idea but from my experience you,d be better off just sticking with Pinterest.

I wasn't happy with my experience with Homewings. Some elements were helpful but there is much room for improvement.

I would have liked to receive a welcome email introducing my designer (which could be automated). As it was, the first interactions I had with my designer were about a paint colour which would have felt less abrupt had I felt I'd had an introduction prior to this.

Whilst I was asked about my likes, it would also have been helpful to be able to specify my dislikes too. For example after picking which metals I liked (silver and gold/brass) my designer suggested a colour scheme based around copper which I had not picked because I don't like it. She then suggested a colour scheme around yellow which I don't want either. Had I been able to express dislikes this could have saved some toing and froing.

Now that the design is finished I would also have liked to have been able to specify budgets for particular items in the initial questionnaire. For example, how much I intended to spend on particular items. Two of the paintings suggested amounted to £1k (1/5 of my proposed budget) which would not be something I would prioritise (I wanted to buy a new sofa). The cost of the curtain material amounts to £350 excluding costs for making the curtains. Although I specified I did not want to use Farrow & Ball paint as it was too expensive, Sanderson paint was suggested which worked out at least as expensive as F&B. Same with wallpaper at £80+ a roll. Cheaper alternatives were provided when requested.

We had planned and advised that we would be buying a new sofa and yet the designer still suggested we reuse our old sofa in the final design until I sent an update to say that we had purchased a new sofa. This gave me the impression that the designer wanted control of the design. Perhaps it is frustrating to envisage a design and have a client disagree, but it is not the designer who will live in the room.

It would also have been helpful to have received links with items. As it was items were received rather 'blind', in that dimensions, care labels, materials and additional details were unavailable to view. It was therefore not possible to see whether I might prefer a similar item or a different size/shape/colour. A chair for example, was received with a price tag of £265, when an internet search revealed it to be priced at £690. (The feedback I received was that the designers don't like the clients buying things mid project as it 'throws off' the design).

I liked receiving suggestions but may not always have agreed or wanted to buy those specific items. For me, making my own decisions was important and I'm not sure if this made me a good fit for the process. I think this was therefore either a mismatch in my expectations with the product or with the designer. If Homewings are looking for more hands off clients who are happy to leave all decisions to the designer then this needs to be made clearer at the outset. This avoids the likelihood of a client purchasing a product that is a poor fit for them and thus being unhappy with the process and outcome. For example we wanted to buy a sideboard and was told by the designer she didn't think it would fit in the room (we had already measured and purchased it). She did come back and say it would fit, but it felt again that it was her design and not ours.

There were many small mistakes which made me feel that the process was rushed. Remarks were copied and pasted from one client to the next so that my living room set up instructions included what to do about a wardobe (copied and pasted from a bedroom client). The shopping list I received was for the wrong client.

I did not feel my feedback was well received and the reply was rather defensive. This left me with the impression that feedback was only welcomed if it was positive. As someone who was spent many years working in customer service I found this perplexing. Perhaps the marketing needs to be better tailored to reach the clients they are looking for.

UPDATE: Homewings have been back in touch with me to discuss my feedback in more detail. They have a new employee who seems to be on the customer relations side, my experience with her was much better - she listened to my feedback and seemed genuinely interested in incorporating this into their process and was very polite and courteous whereas I felt before that I was receiving a cursory response. She has assured me that they are working on improving the customer experience. This indicates to me that Homewings are taking their customers more seriously and are invested in better responding to complaints and feedback. Because of this I have added another star to my original 2 star review. I hope their customer service continues along this line.

I have had a fantastic, professional service from the Homewings team. I would throughly recommend them. My project had a very specific and challenging brief, tight budget and needed a lot of attention to detail. I am so happy with the final result and will be using them for the rest of the property. Thank you!

First time using any interior design service. Rebecca my designer was quick to understand my style and had great suggestions on how to decorate my rooms, despite awkward alcoves/windows. Im really pleased with the outcome. She also stayed within budget and if I wanted alternative lower cost options she was always able to find something else for me to consider that was comparable. Team were all friendly to work with and I would definately recommend this service!.

Was slightly dubious about using an online designer I had never met but having been unable to make any decisions myself about which way forward to decorate my living room, I needed some advice and decided to take the plunge. It seemed such good value and I am glad I did take that plunge. I could not recommend Homewings more highly, the process is well thought out and efficient. Having a designer and a time frame helps focus the mind but the real winner is the board which enables you to see the mock up of your design - this changes according to what you like and don't like, to add in wall colours, change sofa colours/cushions, lamps, coffee tables etc. It is amazing to be able to see how your room will look. The designer will make sure the design works and stops you making any mistakes you may make your own as they think about the room sizes, how the door opens and where the electric points are etc. My designer, Rebecca, was so helpful and patient and insisted on me being totally happy before we agreed the initial concept and the final design. We have just finished and the home shopping service has just ordered everything on my behalf and will co-ordinate deliveries etc. I can't wait to see it all installed. Am now launching 2 more projects! In short, a very efficient and helpful service and everybody involved has been fantastic from the Designer, to the Concierge to the Support Team.

Really impressive and quick service. Designers are skilled and really get the feel for the client. Great use collaboration tool to get the best out your design project. Highly recommended

Homewings provided me with excellent services. I had to start from 0 for my small living room and in a very short period of time, I managed to have clear solutions to efficiently use the furniture to maximise the space. I highly recommend it!

High quality design, particularly given the price. Responsive in nature to the needs of the project and client. Worked well with both the designer and concierge - overall very satisfied.

very pleased-found everything I was looking for and provided the spark of creativity I was lacking to create my ideal room!

Fully satisfied with the overall experience. The only negative for me would be using the design board on my iphone, I didn't feel like the app was really that functional and so had to use my desktop which isn't always that convenient.