10/10 customer service. Ash has been so great. He has answered all my questions and responded promptly. Nothing ever seemed too much. He has this process so easy.
Virksomheden har svaret
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Se, hvad kunderne siger
I have been dealing with Ash throughout the whole process, and he has been amazing from start to finish. He has been incredibly reliable, helpful, and always quick to respond to any questions or conce... Se mere
Virksomheden har svaret
We've just completed on a home by Homemade Homes in Fantail View. Customer service is impeccable! Ash has been our main point of contact throughout the purchase and was always on hand to answer... Se mere
Virksomheden har svaret
I couldn’t fault this company one little bit, ash got my reservation sorted and put through, Josh took the viewings and showed us round, he was very polite and was always willing to answer questions!... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Homemade Homes
Skrevet af virksomheden
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Kontaktoplysninger
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Storbritannien
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,6
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
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Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First time buyer as a single mum
From looking at the houses, to going through the paperwork and reservation fee they have been great. Ash has been so helpful and so informative too. Nothing was too much trouble. If anyone if looking for shared ownership as a 1st time buyer or like myself after a divorce, I'd highly recommend homemade homes. And the houses are so much better 😍 what you get in these houses you wouldn't in any other. I can just move straight in and not think of flooring all the way through, or anything for the kitchen! I wouldn't go for another houses on the market except these.
Just a massive thank you from the very start to the almost finish.
8. marts 2024
Besvarelse fra Homemade Homes
Thank you so much for your glowing five-star review Rosie!
We’re thrilled to hear that your experience with us has been so positive, especially during such a significant transition in your life. It’s wonderful to know that Ash was able to make the process smooth and informative for you.
We’re particularly proud that our homes have met your expectations in quality and readiness to move in. Our team works hard to ensure that every detail is taken care of, so you can enjoy your new home from day one without the added stress of immediate decorations and laying floors.
Your recommendation means the world to us, and we’re here to support you through to the final stages and beyond.
Great staff
Have had several contacts with Ash and Charlotte. Met Ash on site. Very helpful and professional. Talked us through the 'shared ownership' facility. Answered many questions we had.
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you for your kind words and your five star rating! We are delighted to hear that you had a positive experience with Ash and Charlotte, and that they were able to explain the shared ownership scheme to you.
Selling my shared ownership property
Lucy was really helpful when selling my property, she was always responsive to my queries, chased the relevant departments and kept me in the loop in what turned out to be a highly stressful and slow process due to mine and my buyers solicitors.
We got there in the end! Thanks Lucy!
31. januar 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your kind words! We’re thrilled to hear that Lucy provided such exceptional support throughout the selling process of your shared ownership home. It’s fantastic to know that despite the challenges with solicitors, Lucy’s responsiveness and dedication ensured a successful outcome. We truly appreciate your kind words.
Highly recommended and friendly team
When we found the house we liked home made homes were very quick to respond to our enquiry. This is our first time buying and to be honest it's a little scary. Ash has been amazing, he's held our hand through the whole process. He has always been quick to respond, fitted us in at short notice, stayed on late and just been a really lovely point of contact. They as team have been amazing at chasing solicitors and reporting any issues we have. Ash and the team have made our experience enjoyable and very positive one.
The house has come ready to move into including all flooring, which most new homes offer at an extra cost. For us this means we can move our family into our forever home and enjoy it straight away. Huge thank you to home made homes for our lovely experience and beautiful new home.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your wonderful experience. We’re thrilled to hear that Ash and our team were able to make your first home buying experience a positive and enjoyable one. Providing exceptional service and ensuring a smooth process for you is always our top priority. We’re delighted that you’re now able to move into your forever home and start creating beautiful memories. Congratulations, and thank you for choosing Homemade Homes by Accent.
Josh and Charlotte were excellent…
Josh and Charlotte were excellent really helpful and endured my many calls.
31. januar 2024
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your positive experience with Josh and Charlotte! We're thrilled to hear that they were able to assist you effectively and patiently, even through multiple calls! Providing exceptional service is a top priority for us, and it's great to know that Josh and Charlotte exceeded your expectations.
Great service! Highly rated ⭐️⭐️⭐️⭐️⭐️
We have dealt with Josh & Ash in the reservation of our new home. The service has been brilliant. The team have answered all questions when asked and the transaction could not have been smoother. Would recommend 10/10!
12. januar 2024
Besvarelse fra Homemade Homes
Thank you so much for your fantastic 5-star review Jamie. We’re delighted to hear that Josh, Ash, and the team provided you with brilliant service during the reservation of your new home. It’s wonderful to know that your experience was smooth, and we appreciate your recommendation. If you have any more questions or need assistance in the future, feel free to reach out.
I was kept really up to date and…
I was kept really up to date and everyone was so quick with the reservation and helpful with all the questions i had.
4. januar 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you for your fantastic 5-star review! We’re thrilled to hear that you felt well-informed throughout the reservation process and found our team quick and helpful with your questions. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need assistance, feel free to reach out. Thanks again for choosing us.
Very helpful staff
Very helpful staff. Speedy communications and always keep you updated.
9. januar 2024
Besvarelse fra Homemade Homes
Thank you for your glowing review! We’re thrilled to hear our helpful staff, speedy communications, and proactive updates made your experience positive.
Excellent 👍
3. januar 2024
Besvarelse fra Homemade Homes
Thank you for leaving us a five star review, it is very much appreciated.
Poor
I’m really bored of speaking about the issues I faced with the sale of my home but the 1 star is a true representation of service I got.
21. december 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience during the sale of your home. We understand that discussing these issues can be frustrating, and we genuinely regret any inconvenience caused.
Customer liaison
Both Ash and Charlotte were both very knowledgeable and gave us all the information we needed and answered any questions we had
15. december 2023
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your positive experience with us on Trustpilot!
We are thrilled to hear that Ash and Charlotte provided you with the information you needed and addressed all your questions.
We truly appreciate your kind words and thank you for choosing us.
Superb and prompt service by Chloe and…
Superb and prompt service by Chloe and gedra vla accent housing. Super🙏👍😁
27. november 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thanks so much for the 5* Salman! We are glad you enjoyed your experience!
Very helpful and good communication…
Very helpful and good communication through the selling process. Also arranged a valuation from a Rics valuer at a better price than I could find myself.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thanks for the excellent review David, we're glad you found the team helpful and communication has been good. We strive on being informative and doing our best for customers, so happy you found our services to be more affordable also!
Over the moon to have reserved a…
Over the moon to have reserved a property. The process has been so straightforward!
A massive thank you to Ash who has been in touch throughout the build and made it possible for me to reserve the plot I was hoping for… what a star!
13. november 2023
Besvarelse fra Homemade Homes
Thanks for such a great review Karen, we have passed your comments on to Ash and he is filled with gratitude. We look forward to progressing your sale and welcoming you into your new home once it's ready!
Great service
Ash and his team have been accessable at all times answering all my questions keeping me informed of what was happening especially Ash
20. november 2023
Besvarelse fra Homemade Homes
Thanks for your excellent review Stan, we are extremely happy to hear you have found communicating with us effortless. We will pass your words on to Ash whom I'm sure will be over the moon!
Joshua was excellent from start to…
Joshua was excellent from start to finish,he explained everything in brilliant detail absolutely fantastic highly recommended 5*
16. november 2023
Besvarelse fra Homemade Homes
Thank you so much for your review, Joshua will appreciate your feedback as we strive to provide 5* customer service. We look forward to helping with anything you need going forwards!
Great coms and super helpful.
Lucy and co were very communicative and helpful throughout :)
24. september 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your positive experience with us on Trustpilot.
We're thrilled to hear that you found our communication great and our team, especially Lucy, super helpful.
Just purchased a new home with Accent…
Just purchased a new home with Accent and Ash was brilliant. So helpful from start to finish and made the process really quick and simple. Thank you for everything Ash!
13. november 2023
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your positive experience. Ash will be thrilled to hear that he provided excellent support throughout your home purchase journey. Our team is dedicated to making the process as smooth and efficient as possible, and it's fantastic to know that Ash's assistance contributed to a quick and simple experience for you.
We truly appreciate your kind words and value your feedback. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and thank you for choosing Homemade Homes by Accent.
Excellent service by Lucy and Ash
We are super excited that we have exchanged today, it has been a quick and easy process considering we are first time buyers. Ash was great to get in contact with straight away and he explained the process up until we reserved our plot and then Lucy took over, she was absolutely great following up and responding to all my queries and making sure everything is sorted out in time. Thank you so much and cannot wait to get our keys and move in!
13. november 2023
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
We’re thrilled to hear about your positive experience with us! It’s fantastic to know that Ash and Lucy played crucial roles in ensuring a smooth process for you as first-time buyers. We appreciate your kind words and can’t wait to hand over the keys for your new home. Congratulations, and thank you for choosing us!
Homemade Homes
As we cannot compute, Josh arranged to meet us and he sorted it all out with us. He was very good, very very good and so nice.
Now we have a problem, our solicitor keeps saying that she does not have all the paperwork to complete the sale. She has sent many emails but to no avail. Also we were given a deadline date of Oct 17th. Because of lack of paperwork sent our solicitor, we now have a deadline of Oct 31st. As it is the 3rd of Oct today will therebe enough time to do everything?
So Accent was fantastic in every way, we are now worrying about our new deadline.
Nadine and Derek Cretten.
5. september 2023
Besvarelse fra Homemade Homes
Thank you so much for your positive feedback about Josh and his assistance. We're thrilled to hear that you had a great experience with him.
Regarding the paperwork and deadline concerns, please rest assured that we are fully committed to working closely with your solicitor to ensure everything is in order. We understand the importance of meeting the new deadline of Oct 31st and will make every effort to ensure that all required documentation is provided in a timely manner.
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