10/10 customer service. Ash has been so great. He has answered all my questions and responded promptly. Nothing ever seemed too much. He has this process so easy.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been dealing with Ash throughout the whole process, and he has been amazing from start to finish. He has been incredibly reliable, helpful, and always quick to respond to any questions or conce... Se mere
Virksomheden har svaret
We've just completed on a home by Homemade Homes in Fantail View. Customer service is impeccable! Ash has been our main point of contact throughout the purchase and was always on hand to answer... Se mere
Virksomheden har svaret
I couldn’t fault this company one little bit, ash got my reservation sorted and put through, Josh took the viewings and showed us round, he was very polite and was always willing to answer questions!... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Homemade Homes
Skrevet af virksomheden
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
Kontaktoplysninger
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, Storbritannien
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4,6
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They are very nice people
They are very nice people,
help me buy property very smoothly,
thank you so much
13. juni 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that your property purchase went smoothly and that you found our team to be helpful.
We’re delighted that we could assist you in buying your property.
Very good company to deal with
Very good company to deal with. Helpful & professional. Highly recommend
5. juni 2024
Besvarelse fra Homemade Homes
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our team helpful and professional. Your recommendation means a lot to us and motivates us to continue delivering excellent service.
Aftercare? Ongoing problems.
When I paid the reservation fee, I discovered that the garden gate was completely dislodged and broken. They told me it had been repaired before I bought the house. However, the repair work was done hastily. The gate is not fixed in place and the lock does not fit into the lock hole. Despite reporting this multiple times, it still hasn’t been replaced with a new one or properly secured. Additionally, when the driveway was constructed, it was sloped towards the front of my house instead of the drainage, causing all the rainwater to accumulate in front of my house. Also, the fences started coming loose in just six months, and I see rusty nails every day. I noticed that the houses in the same development that are not shared ownership have better quality materials (doors, cupboards, etc.). The garden is not levelled, making it very difficult to place a table. When the boiler is running, it leaks water, which I reported, but no one has addressed it. Additionally, I mentioned the bulges on the wall, but again, no one has taken care of it.
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you’ve encountered with your property. We understand how frustrating this must be and apologise for the inconvenience. Our Aftercare Manager is going to reach out to you personally to offer help.
I couldn’t fault this company one…
I couldn’t fault this company one little bit, ash got my reservation sorted and put through, Josh took the viewings and showed us round, he was very polite and was always willing to answer questions! - just what I needed as a first time buyer. Lucy was absolutely fantastic, her speed with answering emails was second to none, together we chased solicitors which lead to a quick process. Thank you to all involved to help me purchase my first house on my own!
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your wonderful five-star review! We’re thrilled to hear about your positive experience with our team. Ash, Josh, and Lucy all work hard to provide exceptional service, and it’s fantastic to know they helped make your first home-buying experience smooth and enjoyable.
Your kind words about Ash’s efficiency, Josh’s courteousness, and Lucy’s prompt communication are greatly appreciated. We are proud to have such dedicated professionals on our team.
Congratulations on purchasing your first home! If you need any further assistance, please don’t hesitate to reach out.
The process was so easy with Homemade
The process was so easy with Homemade. Lucy Woods was fantastic and gave us updates almost everyday when we were close to exchanging/completing. Lucy actually updated us a lot more than our own solicitors and nothing was too much. Quick responses and turn around for us and we were very grateful to have Lucy on board with us. 10/10 service!!
30. maj 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your fantastic review! We're thrilled to hear that you found the process easy and seamless. Lucy is an invaluable member of our team, and we're delighted to know that she provided you with timely updates and exceptional service. Your kind words about her dedication and quick responses mean a lot to us.
We're grateful for the opportunity to assist you and truly appreciate your 10/10 rating (and the five star Trustpilot rating).
Help progressing sales
I found Lucy Woods extremely responsive and polite and helpful in chasing my solicitor throughout the transaction. Lucy was extremely proactive which helped relieve me of the burden of doing this. I'm grateful for her help.
28. maj 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Lucy Woods. We pride ourselves on providing responsive, polite, and proactive service, and it’s wonderful to know that Lucy was able to relieve you of the burden and assist you effectively throughout your transaction. We have passed your thanks and kind words to Lucy.
Dedicated and Committed
Ash has been very helpful and I appreciate all his help through a very difficult time he is professional, reliable and caring and would always respond to my calls.
We are so glad and grateful he took over our sale and his expertise in handling our sale through start and finish.
15. maj 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your kind words and the five-star review Peter. We’re delighted to hear that Ash provided such dedicated and caring support during your sale. It’s wonderful to know that his professionalism, reliability, and expertise made a positive impact
Just started my journey with homemade
Just started my journey with homemade. So far so good, thank you 🙏🏻 can’t wait to move in to our new home!
3. maj 2024
Besvarelse fra Homemade Homes
Thank you so much for sharing your experience! We're thrilled to hear that your journey with Homemade Homes by Accent has gotten off to a great start. Moving into a new home is such an exciting milestone, and we're here to support you every step of the way. If you have any questions or need assistance, feel free to reach out. Wishing you all the best on this exciting adventure! 🏡🎉
Couldn't have asked for better!
I purchased last month and I must say from start to finish it was made alot easier with the team I had. Josh, Lucy and Charlotte were brilliant throughout start with Josh always updating and reassuring, Lucy was amazing and helped on so many issues (as I'm first time buyer mostly my worries) and Charlotte for viewings handover and ongoing support!!
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you ever so much for such a great review! We are glad you had a brilliant experience with the team especially Josh, Lucy and Charlotte. They will be over the moon with your kind words, we hope you have settled in to your new home and you know where we are should you need anything in the future!
Easy guidance to all information and…
Easy guidance to all information and helpful tips and advice
3. maj 2024
Besvarelse fra Homemade Homes
Thank you so much for your positive review! We are glad you found all the information you needed and found the process seamless.
Extremely happy!!
The process from start to end was great.Lucy has always been available to ask any questions, and replies to all emails within minutes. Extremely happy with the service we received.
25. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience working with Lucy and that our service met your expectations from start to finish. We're so glad Lucy was able to provide you with prompt and helpful assistance throughout the process. If you ever need anything in the future, don't hesitate to reach out.
Great team and communication
Thank you to Lucy, Charlotte & Joshua for making our first house move go smoothly! All questions were promptly answered and we felt in good hands throughout 😊
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
We are thrilled to hear that your first house move was a smooth and positive experience! Lucy, Charlotte, and Joshua are stars and your kind words will be passed along to them. It's our top priority to ensure that all your questions are addressed promptly and that you feel supported every step of the way. Thank you for taking the time to leave a five-star review. We wish you all the best in your new home! 😊🏡
Lucy Woods was very informative and…
Lucy Woods was very informative and always answered question or emails within an appropriate time - first class
22. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for taking the time to share your experience with Lucy. We're thrilled to hear that you found her assistance informative and timely. Delivering first-class service is our goal, and it's fantastic to know that Lucy met and exceeded your expectations.
Ash has been brilliant with our…
Ash has been brilliant with our application and very helpful . And nothing was too much trouble and got back straight away with any answers of details we needed
16. april 2024
Besvarelse fra Homemade Homes
Thank you so much for taking the time to leave such a wonderful review! It's fantastic to hear that Ash provided you with brilliant service and went above and beyond to assist you with your application. We pride ourselves on delivering exceptional customer service, and it's always rewarding to see our team members making a positive impact. I'll be sure to pass along your kind words to Ash and the rest of the team. If you ever need anything else, don't hesitate to reach out. We're here to help!
A very smooth service
A very smooth service, I am impressed in what I have seen so far. My property is at Fantail View, Homemade homes have a good standard of building. The site rep is Josh, he is a very helpful and reassuring guy. Thank you Josh!
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
We are thrilled to receive your five-star review and hear about your positive experience with our service at Fantail View. Your kind words about Josh are greatly appreciated. We're glad he could provide you with the reassurance and help you needed.
Thank you for taking the time to acknowledge the smooth service you've received.
Great staff
Staff communicated well and were friendly throughout the purchase, made the purchase very easy to deal with and an overall great home at the end.
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your glowing review! We're thrilled to hear that our staff provided excellent communication and friendly service throughout your purchase process. Making your experience smooth and enjoyable is always our goal, and we're delighted that you found your new home to be great. If you ever need anything in the future, don't hesitate to reach out.
A good service we are happy with our home
The sales process was reasonably smooth and the team were helpful. Lucy was very helpful during the sale. We love our home and the location thank you
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your kind words and the five-star review! We're thrilled to hear that you found the sales process relatively smooth and our team, especially Lucy, helpful. It's wonderful to know that you love your new home and its location. We wish you all the best as you create many happy memories there. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thank you for choosing us and welcome to the community!
Fantastic staff, very friendly and helpful
Fantastic staff, very friendly and very helpful, always go out their way to provide information when asked, Thankyou for all your help 😊
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for taking the time to leave such a wonderful review.We're absolutely thrilled to hear about your fantastic experience with our team. Providing exceptional service and assistance is always our top priority, and it's incredibly rewarding to know that we've met your expectations.
The Homemade homes team are fantastic
The Homemade homes team are fantastic! Lucy, Ash and Charlotte were always polite and helpful when it came to discussing my reserved home. A great advert for what a quality house builder looks like.
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you so much for your glowing review and five-star rating! We’re thrilled to hear that Lucy, Ash, and Charlotte provided you with exceptional service and made your experience a memorable one. Our team strives to deliver quality and professionalism, and it’s rewarding to know we’ve made a positive impact.
Lucy is awesome
Honestly Lucy was fantastic throughout our whole exchange, it felt like sometimes she was the only one communicating with us and letting us know where we were at, which was a massive help and comfort. Thanks Lucy you helped change our lives.
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Homemade Homes
Thank you for taking the time to share your experience with us on Trustpilot! We're thrilled to hear that Lucy provided you with such outstanding support throughout your journey with us. It's wonderful to know that her dedication and clear communication made such a positive impact on your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.