Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Se mere
Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Se mere
Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have... Se mere
Virksomheden har svaret
3,6
Middel
343 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Products are amazing
Products are amazing. Communication is great. Process is efficient.
21. oktober 2024
Uopfordret anmeldelse
The communication with staff before…
The communication with staff before deciding to purchase was excellent as was the communication with staff about expected delivery date.
The package arrived yesterday and all appears ok upon unpacking. Tomorrow will be the day to assemble. Hopefully that all goes well.
18. oktober 2024
Uopfordret anmeldelse
Unique products
This was the only place I could find what I was looking for and the prices were displayed up front
14. oktober 2024
Uopfordret anmeldelse
Citrus juicer arrived with a America plug not a nz plug
Should have emailed and said it had a American plug you cannot use in New Zealand bought a adapter and it still cannot work.It looks like a New Zealand site but it's not.
Been in touch twice not answered the second time.
Did offer a $25 to purchase a adapter but still will not work.
Money has not arrive yet.Yes money has arrived but adapter did not work juicer not going.
The juicer is not going with the U S adapter we bought so we could use it with NZ power point.
Can I send it back to America have the box but need postal address.to courier back.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Fast and efficient
Fast and efficient. Parcel was really well wrapped -thank you so much.
4. oktober 2024
Uopfordret anmeldelse
The tracking updates and customer…
The tracking updates and customer service
8. oktober 2024
Uopfordret anmeldelse
I received a scam email claiming to be…
I received a scam email claiming to be TNT looking for short paid postage, but it had your reference number. You were too slow responding to my query leaving me thinking I had been scammed. Product itself is very good
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Arrived in perfect condition right on…
Arrived in perfect condition right on time
5. september 2024
Uopfordret anmeldelse
Item recieved
Item received, poor communication and tracking didnt work
20. september 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.
Regards,
Swapnil
I Recommend You Avoid !
Like other reviewers , I just want to point out this is not a N Z based company , and even worse , I suspect they simply goods off Amazon , AliExpress , Temu , etc AFTER you have ordered and paid them . I was just searching for a specific item -- Homeloft wanted over $460 for it , and 30 days to deliver it . The exact same product , same brand even , is $US40 , plus $US37 shipping to NZ -- so about $125 -- on Amazon , with , surprise , surprise , 20-30 days for delivery !
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Product worth waiting for. perfect
Product perfect. Time delays w dispatch.
20. september 2024
Uopfordret anmeldelse
Good range quick delivery
16. september 2024
Uopfordret anmeldelse
Highly recommend
I was unable to track my purchase at first and emailed the team - they replied promptly and sent me a new link which worked well.
My purchase arrived within the timeframe they gave me and in good condition, as described.
All dealings have been professional and courteous. I would not hesitate to recommend this website and will definitely be ordering again! Thank you.
17. september 2024
Uopfordret anmeldelse
Great Service
Responded to emails quickly to help me clarify the product been ordered and fast delivery of the product
30. august 2024
Uopfordret anmeldelse
Thank you Home loft you have restored…
Thank you Home loft you have restored my faith in you
Finally received my order after a lot of communication
16. september 2024
Uopfordret anmeldelse
Once I learned about Homeloft it was…
Once I learned about Homeloft it was nice and simple. Thank you.
7. september 2024
Uopfordret anmeldelse
Response is fast and the staff are…
Response is fast and the staff are friendly most important of all the products quality is good
21. august 2024
Uopfordret anmeldelse
Unacceptable Extortion
This company seems to be exploiting anyone who was for any reason unable to find their search elsewhere. The markup is like nothing I have seen. This is for a toaster: Now: NZ $987.60, Was: NZ $1,646.00, Save 40.0% (NZ$ 658.40).. Found same product elsewhere for $230. You can purchase a motorcycle for $1600. What kind of toaster costs $987?
7. september 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Easy transaction
Easy transaction. Received my product in good time
5. september 2024
Uopfordret anmeldelse
Missleading product
The product didnt have teh specification was missleading
4. september 2024
Uopfordret anmeldelse
Besvarelse fra HomeLoft New Zealand
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.