HomeLoft New Zealand Anmeldelser 342

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered the wrong product but the customer support person made the problem disappear for me. I changed my order and was even given a discount for placing the new order rather than just getting a ref... Se mere

Bedømt til 5 ud af 5 stjerner

Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Se mere

Bedømt til 4 ud af 5 stjerner

Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Se mere


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

342 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Send Electrical equipment that suits…

Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products.
Get rid of your stalling tactics regarding the email threads never ending dragging the process until one gives up….joke!!

18. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I bought a beautiful fire-surround but…

I bought a beautiful fire-surround but I was a little frustrated there was nothing in the advertisement to suggest I was buying from an American company.My current values are inconsistent with what is happening in the US under the current administration so I would not have purchased had I known.

The exporter also did not enclose a full copy of the invoice so my purchase was held up at customs however were very receptive to sending this through when I contacted them. The UPS Customs agent was fabulous at getting my purchase through quickly.

The US angle really did frustrate me and I was worried that I might be charged additional customs and the GST at that point. I had thought at my purchase that the cost was GST inclusive but when it went to customs, I was unsure.

There were no further charges payable by me however and my fire surround is stunning so I got there in the end.

22. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered a sheet set I believed was from…

Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have exhausted all lines of Enquiry re postage 10/02/26.
However I have now received a full refund. In the end the customer service met my expectations

17. januar 2026
Uopfordret anmeldelse
HomeLoft New Zealand-logo

Besvarelse fra HomeLoft New Zealand

Hi Lyn,

We apologize for the inconvenience. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
HomeLoft

Bedømt til 1 ud af 5 stjerner

Everything was wrong

Everything was wrong. Wrongly informed. Got sent a product that was not suitable for nz voltage standards. Will never order from here again.

22. januar 2026
Uopfordret anmeldelse
HomeLoft New Zealand-logo

Besvarelse fra HomeLoft New Zealand

Hi Paea,

We apologize for the inconvenience regarding your product. Your feedback is essential to us, and we’ll take corrective actions.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
HomeLoft

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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