By far the best price on this product on the internet and shipped very quickly. Update: Had UPS show up with a return label that was not requested just like user "Will H". Not sure how this can hap... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I want to caution all potential customers against buying from HomeCue, a company that sells swimming pools but fails to deliver to their customers. I recently purchased HomeCue and have not received t... Se mere
I really enjoyed working with this company. Great pricing for sure and overall communication was great. The one thing was I disappointed in was the lack of communication when it came to tracking infor... Se mere
Virksomheden har svaret
My order placed arrived within 5 days (2 being the weekend), Very excited, setup and began using. Quit working within 2 weeks. Been over a week and still waiting the replacement to be sent. Very sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Discover HomeCue's Wide Range – Including Inflatable Hot Tubs, Framed Swimming Pools, and Durable Pumps. Experience Year-Round Comfort with Fantastic Savings on Leading Brands! In partnership with Shopify Planet, we're proud to offer carbon-neutral shipping. Benefit from Free 1-3 Day Shipping on All Orders and Easy 30-Day Returns, No Questions Asked.
Kontaktoplysninger
3,4
Middel
111 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Homecue
Hey Jennifer,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Besvarelse fra Homecue
Hey Daniel,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Besvarelse fra Homecue
Hey M,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
There's a reason why it's hard to find…
There's a reason why it's hard to find reviews for this company. Stay away!
25. februar 2024
Uopfordret anmeldelse
Besvarelse fra Homecue
Hi John,
It looks like your order was delivered under tracking 271506099657 on March 1st. Let me know if you have any concerns with the product or service and please reach out to support@lucaneo.org or live chat through our website. Thank you.
Best Regards,
HomeCue Support
Great product
21. februar 2024
Besvarelse fra Homecue
Hey Brian,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
I have to call 5 times to track it down…
I have to call 5 times to track it down and
21. februar 2024
Besvarelse fra Homecue
Hi,
Could you provide your order number or tracking number so we can better assist you? Thank you!
Best Regards,
HomeCue Support
Besvarelse fra Homecue
Hey Kathy,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Besvarelse fra Homecue
Hey Emma,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
Lucaneo Support
Besvarelse fra Homecue
Hey Jim,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
Lucaneo Support
Besvarelse fra Homecue
Hey Mike,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
Lucaneo Support
Great prices
Great prices, they have the most competitive prices on the market and the pool arrived in just 3 days! Would purchase from them again.
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra Homecue
Hey Jake,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
Lucaneo Support
Excellent service...the product arrived…
Excellent service...the product arrived on time and we were kept up to date on it's location. Item was large and was packaged very well and sent via Fed Ex and they did an excellent job with delivery. Very happy with this company as they were priced very well and delivery was FREE for such a large item we were pleasantly surprised.
9. februar 2024
Besvarelse fra Homecue
Hey LB,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
Lucaneo Support
The website states quick shipping and…
The website states quick shipping and receive items within 2 to 3 days. After a week in a half I reached out and asked for a tracking number because my order was at a stand still. Once I reached out via email they created a shipping label and then emailed me stating the item was shipped. Be aware there is know contact number to reach them you can only reach them via email so I was nervous at first once I found that out. Overall my product did arrive as described. It was just delayed and if I didn't send that email I'd probably still be waiting.
3. februar 2024
Besvarelse fra Homecue
Hey Nigel,
Usually our orders are delivered to the customers within 2-3 business days. However, sometimes due to unforeseen circumstances the order might get delayed. To compensate for this delay, we are happy to offer you a discount of 15% on your next order. Our support team just sent you a code via email.
Best Regards,
Lucaneo Support
We just moved here and miss our spa at…
We just moved here and miss our spa at our old house, unsure of what to buy we found this great inflatable unit and WOW, it is fantastic.
6. februar 2024
Besvarelse fra Homecue
Hey Leslie,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
My package did not arrive at all and they will not respond to a request to ship a replacement
My package did not arrive on time. I contacted the company and they basically just parroted the same information that I could read online about my package. It was listed as on the truck for delivery 4 days in a row this week with zero attempts at delivery. I have asked that they consider the package lost and send a replacement and they will not respond. Not a good experience at all!
1. februar 2024
Besvarelse fra Homecue
Hi Clare,
Unfortunately the local Fedex office had issues with delivering your order. However according to the tracking number it seems like the hot tub was delivered a day later. Please reach out at support@lucaneo.org if you have any further concerns.
Best Regards,
Lucaneo Customer Support
Purchasing from Lucaneo was a great…
Purchasing from Lucaneo was a great experience! Website was easy to use. They have the best prices on the internet. Our spa came quickly and is exactly what we wanted.
19. januar 2024
Besvarelse fra Homecue
Hey,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Seems deceptive.
I ordered a large trampoline at a good price. I received an email the next day from the company indicating that there was a “listing error” on the website and that the trampoline was about 2/3 the size of the one I ordered. The company indicated that if they did not hear back from me by the next business day that they would ship the smaller trampoline to me. Fortunately I saw the email and cancelled the order, but this seems deceptive; if I had not caught this email immediately, I would have been saddled with a much smaller trampoline at the same price. The company could also have honored the sale, which did not occur.
29. januar 2024
Uopfordret anmeldelse
Besvarelse fra Homecue
Hi John,
We apologize for the inconvenience. We no longer have the item in stock, otherwise we would have honored the sale. If you have any further questions please contact us at support@lucaneo.org.
Best,
Lucaneo Customer Service
Product was delivered as ordered and on…
Product was delivered as ordered and on time very pleased
16. januar 2024
Besvarelse fra Homecue
Hey Richard,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Fast shipping and great service.
Fast shipping and great service.
23. januar 2024
Uopfordret anmeldelse
Besvarelse fra Homecue
Hey,
Your feedback is immensely appreciated and motivates us to continue providing excellent service. We're grateful for your support and look forward to serving you again.
Best Regards,
HomeCue Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.