Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Received the order with the package incredibly damaged and poorly wrapped. The figure inside was similarly damaged, but beyond that, was so obviously cheaply made it's almost a joke. Missing items,... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

No Jacket, No costume and 2 packages came in with 2 items missing in both packages. 4 unanswered items and 2 packages (over 2 weeks later) tracking still saying it's on a plane from China to Ameri... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered from this store three weeks ago and was charged instantly however I haven't received any tracking information and when I try to look up my order on their site there's no info or record of th... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The sweatshirt is great! Everything was easy to use and understand. My only issue was almost anytime I clicked review photos (so I could view actual people wearing the item), the photo would close imm... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Online markedsplads

Oplysningerne kommer fra forskellige eksterne kilder

Best shop of Naruto merch! AOT, One Piece, Fairy Tail and other cool anime stuff. Free shipping worldwide.


Kontaktoplysninger

2,1

Under middel

TrustScore 2 ud af 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

My favourite store!

Hokagestore has very nice clothing, very good anime items, nice & clean. prices are little higher but merchandise also better. Love to shop here!

11. juli 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I cant believe i paid 20 dollars for…

I cant believe i paid 20 dollars for ONE pair of socks! And it took over 3 weeks to get to me! This site is a scam! DO NOT ORDER FROM THEM! THEY WILL RIP YOU OFF!

2. juli 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! We are incredibly sorry for the trouble with your order! Please contact us at support@hokagestore.com. We'll help you to solve the problem.

Bedømt til 4 ud af 5 stjerner

Pretty alright!

I was able to track my package easily. The package my figure came in was a little discouraging BUT the figure inside was kept nice and in good condition. Very well protected!

27. juni 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Received the order with the package…

Received the order with the package incredibly damaged and poorly wrapped. The figure inside was similarly damaged, but beyond that, was so obviously cheaply made it's almost a joke. Missing items, terrible paint, everything you could imagine was wrong with it.

Absolutely awful, will never purchase here again.

25. juni 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! We are incredibly sorry for the caused inconvenience! Could you please send us the order number at support@hokagestore.com? We'll help you to solve the problem.

Bedømt til 5 ud af 5 stjerner

Got the package in just 3 weeks

Got the package in just 3 weeks, really impressed with their services and product quality is also really good. Great!

20. marts 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. It is very important for us!

Bedømt til 1 ud af 5 stjerner

THIS STORE IS A SCAM

Where in the United States does it take 45 days to get a order. THIS PLACE IS A SCAM I HAVE REQUESTED A REFUND OR IM TAKING LEGAL ACTION. RUINED MY DAUGHTER'S COSPLAY AND I WANT MY MONEY BACK FOR A PRODUCT NEVER RECEIVED. IVE ORDERED FROM CHINA AND GOT THE PRODUCT FASTER. THIS PLACE IS A SCAM BUYER BEWARE

14. marts 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Please note that our stocks are located in Asia and it takes more time to deliver products to the US. Your order is on the way to you, please wait patiently. If you didn't receive the order within the guaranteed time (45 days not including 2-5 day processing), we will issue you a refund or resend the item.

Bedømt til 4 ud af 5 stjerner

The sweatshirt is great!

The sweatshirt is great! Everything was easy to use and understand. My only issue was almost anytime I clicked review photos (so I could view actual people wearing the item), the photo would close immediately. It didn't matter how many times I clicked or refreshed. Only occasionally would it stay open. Please fix! Otherwise, it was perfect.

11. marts 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. It is very important for us. We've already fixed the problem. Sorry for the caused inconvenience!

Bedømt til 1 ud af 5 stjerner

This store sells bootlegs and knockoffs

This store sells bootlegs and knockoff products. Do not spend your money here. They are a middle man shop that does not carry merchandise, rather they just take your money and send the product via a seller on AliExpress. If you want knockoff versions, go to AliExpress and get it for 1/4 the price of Hokage Store.
--
In response to Hokage:
If you claim to "create the products" as "high-quality replicas", then you guys make some garbage, because the item arrived broken, missing accessories, and horrible paint job. I wish I could post pictures here and show what Hokage Store considers "high-quality". Just state on your website that the items are knockoffs if you are so proud of it.
Anyone providing a positive review, look at the item you bought from Hokage and search for it on AliExpress, guarantee you will always find it 1/2 price or cheaper. That is Hokage's business model.

11. marts 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review! Please note that our products are a high-quality replica. We create our products ourselves. You can order cheap products from Aliexpress if you want. Please let us know if you have any questions or if there's any way we can be of help. Just contact us on support@hokagestore.com. Have a nice day!

Bedømt til 5 ud af 5 stjerner

Awesome customer service

Awesome customer service. every question answered promptly and professionally.the prices are very competitive and the quality is name brand. I have ordered three times and each order has been perfect.

15. februar 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. We are always happy to help you!

Bedømt til 1 ud af 5 stjerner

Total waste of money

My mom ordered a hat in November and the payment went through and she never received it. I ended up buying somewhere else for cheaper. This site is a scam.

12. februar 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. We are incredibly sorry for the caused inconvenience! Could you please contact us at support@hokagestore.com and send us your order number? We will try to solve the problem.

Bedømt til 5 ud af 5 stjerner

I ordered some shirts from this store

I ordered some shirts from this store. They came all in one box. Arrived sooner than expected. Shirts are excellent and I am very pleased with the quality and the speed of delivery!

17. januar 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Bedømt til 1 ud af 5 stjerner

Ordered a figurine for my daughter for…

Ordered a figurine for my daughter for Christmas have yet to receive it and the tracking number they emailed to me came back as invalid I agree with others this is a scam

6. januar 2019
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! We are incredibly sorry for the caused inconvenience! Could you please contact us at support@hokagestore.com? We will try to solve your problem and help you.

Bedømt til 5 ud af 5 stjerner

was very satisfied with my order

was very satisfied with my order. All the products were very nice and they arrived quickly. The customer service is excellent, they are always seeking out to make sure everything met my expectations.

31. oktober 2018
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Bedømt til 5 ud af 5 stjerner

I always enjoy Hokagestore's helpful…

I always enjoy Hokagestore's helpful customer service, plus they ship everything within 2-5 business days, so it gets here quick! Thank you!

30. oktober 2018
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Bedømt til 1 ud af 5 stjerner

I ordered an Anbu Black Ops cloak along…

I ordered an Anbu Black Ops cloak along with Naruto shoes. My shoes arrived in tact , and recieved that my Anbu cloak order was cancelled. On top of the dissapointment, i was sent a sweater that costs nearly $30 less than the item i ordered. No REFUND. Did not ask if i wanted a replacement product, they did not even refund me the difference in price. I am disputing this with my bank. First time ordering from them and customer service is a joke, what a dissapointment. No one answers my calls or emails. Basically, i feel like they frauded me with my money!

26. oktober 2018
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review! We've received your email about canceling the order on the 7th of October. Our support manager has answered you on the 8th of October. You have received this email and answered us too. We couldn't cancel your order because it was already shipped. According to our policies, if you need to make a change or cancel an order, you should contact us within 12 hours. You've made the order on the 1st of October and asked us to cancel it after 6 days, not 12 hours. Despite it, we've canceled one of the items (Anbu Costume) and issue you a refund. You didn't receive the refund in time because we had some problems with our Stripe account. Sorry for the caused inconvenience! We've issued you a refund again and you'll receive your money as soon as possible. Also, you received the Anbu Costume by our mistake, you don't need to return it. Please let us know if you have any questions or if there's any way we can be of help.

Bedømt til 3 ud af 5 stjerner

Disappointed and Indifferent because of new package

I had ordered one item before (a little frog wallet) and they gave me the tracking info and it showed up in my mailbox in 15 days and I was very happy. But im really getting concerned that the Naruto hoodie I bought 20 days ago, which does not have tracking information provided, is never going to arrive. The email customer support told me that I would have to go to my local post office to pick up the package instead of having it put in my mailbox however my local post office has no package for me and no way of knowing where it is without the tracking information. Moreover, I have tried to call both customer support numbers multiple times only to have my calls be ignored and my messages to be left unanswered. I still don't even know how to receive my package. I don't want disgrace Hokagestore because of how my first package arrived without a hitch but this experience is very disappointing.

24. oktober 2018
Uopfordret anmeldelse
Hokage Store-logo

Besvarelse fra Hokage Store

Hello! Thank you for the review! We are incredibly sorry for the caused inconvenience, now we have some problems with a phone number. Our support manager has answered all your emails. Please check your inbox or spam folder. Unfortunately sometimes due to free shipping tracking is not available. You can find more information about it in our Shipping & Delivery Policy: https://hokagestore.com/shipping-delivery/. Also, please note: we are not couriers, all products are delivered by the shipping company to your local post office. Then, if your local post office delivers packages in your city, you'll receive it in your mailbox. If your local post office doesn't deliver packages, you should contact them by yourself. Kindly let us know if you have any questions or if there's any way we can be of help.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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