The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend t... Se mere
Virksomheden har svaret
Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it coul... Se mere
Virksomheden har svaret
Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't abl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
4,3
Fremragende
45 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Insanely long lead time
I ordered a single key cap nearly a month ago and it is just now shipping. Insane.
8. september 2025
Besvarelse fra Hirosart
Hi there, thank you for your feedback and we’re truly sorry for the long wait. Each keycap is handmade with care, and we do mention the lead time clearly in our product description, but we completely understand how frustrating delays can feel.
We never want to disappoint our customers, so please reach out with your order number and we’ll do our best to make it right. Thank you again for your patience and support.
Absolutely stoked about my order
Absolutely stoked about my order. The keys fit perfectly and they look amazing! 10/10 recommend! I asked for specifics and they nailed it.
8. september 2025
Besvarelse fra Hirosart
So happy to hear that! Thank you for trusting us with your order and for the kind words, it means a lot. Looking forward to creating something special for you again soon!
No problems in communication…
No problems in communication whatsoever. They reached out multiple times regarding any minor changes to ensure the custom product is up to my expectation. The lamp lamp arrived well and functional.
14. august 2025
Besvarelse fra Hirosart
Thank you for trusting us with your order. Looking forward to creating something special for you again soon!
Besvarelse fra Hirosart
Thank you for trusting us with your order. Looking forward to creating something special for you again soon!
Helpful
They were quick with their responses and offered very friendly service. Would recommend.
13. august 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us.
Beautiful lamp
Beautiful lamp, exactly what I was looking for! Well made, heavy and solid. Perfect!
4. august 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
La lámpara llegó en buen estado la…
La lámpara llegó en buen estado la figura impresa de buena calidad, me ha encantado y merece muchisimo la pena esperar el tiempo marcado enhorabuena por esta calidad y responsabilidad del pedido,muchas gracias
5. august 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
Great customer service!
Customer service representative was extremely responsive and accommodating to all of my questions and requests. Provided clear, concise and detailed responses that made me feel assured with my custom purchase of the resin wrist rest :3. Would definitely recommend the service to anyone else.
4. august 2025
Besvarelse fra Hirosart
Thank you very much for your thoughtful feedback. 😊Your satisfaction is our top priority, and we're delighted that your experience reflected that commitment.
couldn’t be better!
very responsive company, did what i asked for and super accommodating . loved the lamp that i got. would recommend to everyone!
10. juli 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
The Snorlax key cap is adorable and…
The Snorlax key cap is adorable and high quality. My son loves it. Communications were prompt and once shipped we received our order sent to Canada quickly.
8. juli 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! 🥰 We’re thrilled to hear your son loves the Snorlax keycap, it’s always a joy when our creations find the right home. Sending a big high-five all the way to Canada! 🍁💚
Besvarelse fra Hirosart
Thank you so much for your kind words! 😊 We truly look forward to serving you again soon!
Besvarelse fra Hirosart
¡Muchísimas gracias! Nos alegra saber que era justo lo que tenías en mente. 💛
The shipping was fairly quick
The shipping was fairly quick. I ordered on June 1. Order was shipped June 10, and I received in June 18.
It’s a lovely piece.
18. juni 2025
Besvarelse fra Hirosart
Thank you so much for your kind words! 😊 Your satisfaction means the world to us. We look forward to serving you again soon!
Zelda
Lovely little resin lamp, arrived earlier than anticipated and in one piece, works well and looks good in relation to the game. Very cute!
14. februar 2025
Besvarelse fra Hirosart
Hi, we're thrilled to hear you're enjoying your resin lamp. We're especially happy it arrived safely and ahead of schedule. Thank you so much for your lovely review!
Great customer service
Company was responsive when I had a question about my order. Order was completed promptly. Product I received was as advertised and price was reasonable for what I purchased (escape key, spacebar).
23. februar 2025
Besvarelse fra Hirosart
Thank you so much for your kind review! We're delighted to hear you were pleased with our products and service. We appreciate your support of our small business and hope you enjoy your new resin keycaps!
Very cool product wish it could’ve been…
Very cool product wish it could’ve been a little bigger for the price and I did not like how the power cord went to the top of the item Instead of plugging in at the bottom, but overall very cool product
22. februar 2025
Besvarelse fra Hirosart
Thank you so much for taking the time to leave a review and for your positive feedback on our lamp!
We understand your points about the size and power cord placement. We're always looking for ways to improve, and your feedback regarding the size and cord placement is invaluable. We'll certainly take this into consideration for future designs and product iterations.
If you have any further questions or suggestions, please don't hesitate to reach out. We're always happy to help.
Besvarelse fra Hirosart
Thank you so much for your kind review! We're delighted to hear you were pleased with our products and service.
Great product :)
12. februar 2025
Besvarelse fra Hirosart
Thank you for supporting Hirosart! Don't forget to follow us on our website to receive exclusive promotions from us. Wishing you happiness, joy, and lots of luck!
What a unique lamp
What a unique lamp! Great communication, lovely product, slight issue with slower delivery than suggested but not enough to message the seller. Really pleased with my sons birthday gift 👍🏻
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Hirosart
Thank you for supporting Hirosart! Don't forget to follow us on our website to receive exclusive promotions from us. Wishing you happiness, joy, and lots of luck!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.