The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend t... Se mere
Virksomheden har svaret
Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it coul... Se mere
Virksomheden har svaret
Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't abl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The vendor is incredibly patient and resourceful
The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with this approach.
Delivery period wad satisfactory, after all within the same region.
The product received late
The product received late, and I should follow up to know when the order shipped and have the tracking number.

Besvarelse fra Hirosart
Great product
Product quality was great, communication with the company itself was amazing, very fast response time, highly recommend.
Great communication Great condition…
Great communication Great condition Great details fast delivery thank you so much

Besvarelse fra Hirosart
The keyboard caps are beautiful
The keyboard caps are beautiful! Very high quality. Great products!

Besvarelse fra Hirosart
Looks amazing!
Got my order delivered for a custom spacebar cap and it looks incredible!! Thank you guys!

Besvarelse fra Hirosart
Unfortunate
Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it could take a while to ship from Vietnam (?). I didn’t even get confirmation for my payment. I was about to complain and ask for a refund but then it told me the order was processed. Excited, I tried the tracking number and that doesn’t even work even after 3 days. Maybe I did not read the website properly but I thought it would take 6-12 business days. I didn’t think it would take over 2 months. I understand things can take a while but communication could be very very helpful and put me at ease more.

Besvarelse fra Hirosart
Great product
Product was easy to order. When inquiring on the shipping being delayed, a representative responded immediately. I took 1 star off due to the item being shipped after 40 days.

Besvarelse fra Hirosart
Questions about your order will be…
Questions about your order will be answered very quickly and clearly so you know exactly what is going on, the team is very helpful and informative and products are very good quality.

Besvarelse fra Hirosart
Well worth the money
Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend them enough the lamps look absolutely incredible. I will be purchasing again and probably going for the largest size as they so amazing and well detailed I think it's worth the money. Makes an incredible gift or giving your own space a bit of personality

Besvarelse fra Hirosart
Never received my product ordered on…
Never received my product ordered on December 31st of 2025

Besvarelse fra Hirosart
Love my epoxy lamp
Love my epoxy lamp! Long fabrication process but quick answers to my questions and result is awesome! Thank you

Besvarelse fra Hirosart
The keycaps look fantastic
The keycaps look fantastic! There's a great attention to detail on each cap I ordered, they look absolutely great! They also fit snug on my keyboard and feel fine after a lil bit of typing to break them in a lil bit.

Besvarelse fra Hirosart
DEFINITELY WORTH IT
Took a bit to but that was very clear that it would 100% worth the money and time

Besvarelse fra Hirosart
Amazing!
Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't able to follow the delivery. But it still arrived as expected so no real issue.

Besvarelse fra Hirosart
I love that the creators are fast in…
I love that the creators are fast in responding to emails and is willing to work with the customers. I was slightly disappointed that Hirosart were not able to make a beloved couple that I had envisioned within an epoxy lamp.

Besvarelse fra Hirosart
Absolutely amazing quality
Absolutely amazing quality. Really happy with what I ordered. It took about 5 weeks to arrive to the UK which was longer than i expected but there was tracking available throughout and it was definitely worth the wait. I'll be ordering again!

Besvarelse fra Hirosart
Product is of good quality and packaged…
Product is of good quality and packaged well. This is NOT a quick ship product, as it is custom made. From date of order to delivery was 40 days. Plan accordingly if you want this as a gift as I did.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







