Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with th... Se mere

Bedømt til 5 ud af 5 stjerner

Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend t... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it coul... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't abl... Se mere

Virksomheden har svaret

4,3

Fremragende

TrustScore 4.5 ud af 5

45 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The vendor is incredibly patient and resourceful

The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with this approach.

Delivery period wad satisfactory, after all within the same region.

3. april 2026
Bedømt til 3 ud af 5 stjerner

The product received late

The product received late, and I should follow up to know when the order shipped and have the tracking number.

3. april 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you for your patience. We’re very sorry for the delay you experienced, the issue came from needing to confirm the shipping address multiple times, which caused the order to arrive later than expected. We’re glad to hear you’ve already received your package, and we truly appreciate your understanding. We’ll do our best to serve you better in the future.

Bedømt til 5 ud af 5 stjerner

Great product

Product quality was great, communication with the company itself was amazing, very fast response time, highly recommend.

4. april 2026
Bedømt til 5 ud af 5 stjerner

The keyboard caps are beautiful

The keyboard caps are beautiful! Very high quality. Great products!

14. marts 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Bedømt til 5 ud af 5 stjerner

Looks amazing!

Got my order delivered for a custom spacebar cap and it looks incredible!! Thank you guys!

14. marts 2026
Hirosart-logo

Besvarelse fra Hirosart

We’re so glad you love it! Your custom spacebar was a joy to make, and hearing that it looks incredible means the world to us. Thank you for trusting us with your idea.

Bedømt til 1 ud af 5 stjerner

Unfortunate

Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it could take a while to ship from Vietnam (?). I didn’t even get confirmation for my payment. I was about to complain and ask for a refund but then it told me the order was processed. Excited, I tried the tracking number and that doesn’t even work even after 3 days. Maybe I did not read the website properly but I thought it would take 6-12 business days. I didn’t think it would take over 2 months. I understand things can take a while but communication could be very very helpful and put me at ease more.

14. marts 2026
Hirosart-logo

Besvarelse fra Hirosart

We’re very sorry to hear about your experience and truly appreciate your patience. We understand how frustrating delays and unclear communication can be. We’ve checked on your order and can confirm that it has been shipped. Please contact us at info@hirosarts.com so we can provide updated tracking details and assist you further. We’re committed to improving communication and shipping times, and we hope to serve you better next time.

Bedømt til 4 ud af 5 stjerner

Great product

Product was easy to order. When inquiring on the shipping being delayed, a representative responded immediately. I took 1 star off due to the item being shipped after 40 days.

14. marts 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your feedback! We truly appreciate your patience with the handmade process. We’re glad you enjoyed the product, and we hope to serve you again with an even smoother experience next time.

Bedømt til 5 ud af 5 stjerner

Questions about your order will be…

Questions about your order will be answered very quickly and clearly so you know exactly what is going on, the team is very helpful and informative and products are very good quality.

14. marts 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your patience and kind words! We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

Well worth the money

Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend them enough the lamps look absolutely incredible. I will be purchasing again and probably going for the largest size as they so amazing and well detailed I think it's worth the money. Makes an incredible gift or giving your own space a bit of personality

18. februar 2026
Uopfordret anmeldelse
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your patience and kind words! We look forward to serving you again soon!

Bedømt til 1 ud af 5 stjerner

Never received my product ordered on…

Never received my product ordered on December 31st of 2025

9. februar 2026
Hirosart-logo

Besvarelse fra Hirosart

We’re truly sorry your experience didn’t meet expectations. We completely understand how disappointing it is not to receive your order. As explained, the shipping carrier unfortunately lost your package in transit, an unexpected situation that no one wishes to happen. We’ve already contacted you via email to resolve this with a replacement and new tracking details. We sincerely appreciate your patience and hope to serve you better next time. If you need further assistance, please reach us at info@hirosarts.com

Bedømt til 5 ud af 5 stjerner

Love my epoxy lamp

Love my epoxy lamp! Long fabrication process but quick answers to my questions and result is awesome! Thank you

16. februar 2026
Uopfordret anmeldelse
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your patience and kind words! We look forward to serving you again soon!

Bedømt til 5 ud af 5 stjerner

The keycaps look fantastic

The keycaps look fantastic! There's a great attention to detail on each cap I ordered, they look absolutely great! They also fit snug on my keyboard and feel fine after a lil bit of typing to break them in a lil bit.

17. januar 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Bedømt til 5 ud af 5 stjerner

DEFINITELY WORTH IT

Took a bit to but that was very clear that it would 100% worth the money and time

13. januar 2026
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much! We're glad you felt it was worth the time and money. Your support means a lot and keeps us motivated to keep creating.

Bedømt til 5 ud af 5 stjerner

Amazing!

Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't able to follow the delivery. But it still arrived as expected so no real issue.

1. december 2025
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear you love the craftsmanship and that your order arrived safely.

Bedømt til 4 ud af 5 stjerner

I love that the creators are fast in…

I love that the creators are fast in responding to emails and is willing to work with the customers. I was slightly disappointed that Hirosart were not able to make a beloved couple that I had envisioned within an epoxy lamp.

6. november 2025
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your thoughtful feedback and kind words! We’re sorry we couldn’t bring your envisioned couple design to life this time. We truly appreciate your support and hope to create something meaningful for you again.

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, no complaints at all.

12. november 2025
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much for your kind words! We're really glad you had a great experience. Your support means a lot, and we look forward to serving you again in the future.

Bedømt til 5 ud af 5 stjerner

Absolutely amazing quality

Absolutely amazing quality. Really happy with what I ordered. It took about 5 weeks to arrive to the UK which was longer than i expected but there was tracking available throughout and it was definitely worth the wait. I'll be ordering again!

8. oktober 2025
Hirosart-logo

Besvarelse fra Hirosart

Thank you so much! We are really glad you loved it, and we appreciate your patience with the shipping time. We always try to make sure the tracking helps ease the wait a bit. Can’t wait to make something special for you again!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere