Hiro.fm Anmeldelser 

Compré este servicio confiando en las funciones que anuncian, especialmente la posibilidad de incrustar audios en mi web de Squarespace, pero el sistema no funciona correctamente. Tras realizar múltiples pruebas y contactar con el soporte técnico, me confirmaron por escrito que no ofrecen soporte oficial para plataformas de terceros como Squarespace, por lo que el producto no es compatible.

Además, el trato recibido fue agresivo y poco profesional. Llegaron incluso a condicionar su ayuda a que retirara mi reseña anterior, lo que considero una práctica poco ética. Aun así, la retiré para darles la oportunidad de resolver el problema, pero no cumplieron su palabra ni ofrecieron una solución real. Posteriormente, han respondido a este mensaje, demostrando la misma actitud y faltando a la verdad. De hecho tengo los emails que lo demuestra.

Tampoco existe ninguna política de devoluciones, por lo que aunque el producto no funcione, no hay forma de recuperar el dinero.

En resumen: si usas Squarespace, este servicio no te servirá. Y si surge algún problema, no recibirás soporte efectivo ni reembolso. Mi experiencia ha sido muy negativa y no recomiendo esta plataforma bajo ninguna circunstancia.

Wonderful customer service! I appreciate all the help and support I am receiving to grow my business!

No more fighting with tech! Hiro made everything so simple, and now I can spend more time creating instead of troubleshooting. Wish I had this years ago!

I was nervous to switch to audio, but Hiro made it so easy.

If you're tired if funnels, webinars, and complicated tools, this is the solution you need!

I'm not great with tech, but Hiro's team walked me through everything step by step. They truly care about their customers, and that's why I'll be using Hiro for years to come. 💙

I was struggling with complicated funnels and video courses. with Hiro, I just upload my audio, set up my sales page, and boom-done! Support is amazing and answered all my questions quickly.

Before Hiro , I spent HOURS trying to set up complicated tech to sell my content. Now, it takes me minutes ! The automation features are a lifesaver, and my audience loves the private podcst experience.

I started a private podcast using Hiro, and my audience is actually finishing my content instead of just downloading and forgetting about it. Engagement has skyrocketed!

My experience with Hiro.fm has been extremely disappointing.

When I excitedly purchased the lifetime offer, I was immediately presented with an upgrade offer for features I thought I had already paid for.

Despite their promises of comprehensive features, the reality is far from it. Here are the main issues I encountered:

Unremovable Hiro.fm Branding – Their branding is present on multiple pages, including the registration page, and cannot be removed unless you upgrade to an expensive plan. This was not made clear during purchase (lifetime offer).

Customer Limit – The platform shows a limit of 500 contacts, even though they advertise unlimited onboarding, which is misleading.

SMS and WhatsApp Integration – SMS is unusable in some countries because they don’t support local phone numbers for bulk messaging (didnt know before buying). Additionally, you can’t connect an existing WhatsApp account, making this feature pointless for many users.

Translation Limitations – Despite claiming language customization, translations can only be requested via their feature platform, with no guarantee of approval or implementation. I got response "No" and I even offer to translate everythig.

Page Customization – Personalization without coding is not possible as promised. Their branding, colors, and texts remain locked.

Podcast Links Errors – Users encounter errors when accessing podcast links unless they install the Hiro.fm app—something that is not clearly communicated. And this app is in my oppinion more like ad for hiro.

GDPR Non-Compliance – Essential GDPR features, such as consent checkboxes, are missing, making the platform unsuitable for EU users.

Refund Policy – Despite the product failing to deliver as promised, they declined a refund and offered only upgrades or additional features, which I no longer trust.

And muchhhh more.

I felt misled and frustrated throughout the process. I cannot recommend Hiro.fm and advise others to look for more reliable and transparent alternatives.

ADDED in October 2025 - they even blocked my account (I didn even use it until last time):

"We’ve reviewed your account and found that, in addition to the chargeback you submitted, a public review was also posted regarding your purchase. Given both actions, we currently cannot verify that future interactions will be made in good faith.

At this time, your account will remain on hold. If you’d like us to reconsider your request for reinstatement, please remove the public review so we can proceed with a good‑faith resolution.

Once the review is removed, reply here and our team will re‑evaluate your account status."

I love the platform. The owner, Carla White, is humble, passionate and easy to talk to. The team behind is fantastic. My current experience with customer service is great. I would love to thank Eirin, a professional with great knowledge and customer skills. :-)

I don't even use social media because I find it too confusing. But I was able to figure out Hiro! The team is really helpful too.

I’ve tried different platforms, but none of them were this easy to use. Love that I can do everything from one place without much hassle. Even if you’re not techy, this platform is a breeze to navigate. Great job!

Thought about quitting my business before I found this platform. Was super overwhelmed but now it’s all under control. It’s easy, straightforward, and support is always there to guide you. Definitely sticking with this!

I never thought a platform could actually change the way I run my business, but this one did. The automated events, SMS integration, and no-code sales pages have not only saved me time but also helped increase my revenue by making everything so much more efficient. The support team is a godsend too, always there when I need them. It's the little things that really make a difference, and this platform nails it.

Didnt think it would be so easy to set up my online stuff. Honestly, I was scared at first cuz im not techy at all.
But it was sooo smooth!🤩 Thanks!!

I've been juggling multiple platforms to handle my business, and it was such a mess. This platform literally saved me from that chaos. The all-in-one approach means I don't have to switch back and forth anymore. Setting up my private podcast and super easy, and I love that automated events feature-it's like having an assistant that never sleeps. Super grateful for this!

If you’re a creator looking to simplify your business, this platform is where it's at. It handles content, sales, engagement—basically everything you need in one place. I’ve been able to set up everything without breaking a sweat, and the no-code tools are a godsend. Even the little things like SMS integration add so much value. Couldn’t ask for more!

Starting my private podcast was a breeze with this. I didn't even think it would be possible for someone like me with zero tech skills. The automated events have made it easier to engage my listeners too. Definitely worth it!

I had tried numerous platforms to get my membership site and podcast up and running, but nothing was as straightforward as Hiro.fm. The platform is packed with features like SMS, WhatsApp integration, and automated events that make managing everything a breeze, plus, the support is top-notch, always ready to assist. It's definitely worth every penny.

Running a business is already tough, so the last thing you need is a complicated platform that slows you down. This platform was a game-changer for me—simple, efficient, and powerful. I love that I can handle everything from one place, and the no-code sales pages saved me a ton of time. The team is always updating with new features, and I can’t wait to see what’s next. Highly recommended!