I have both the K6S Max and the MAD. The K6S was my first introduction to real e-bikes coming from a 14inch folding temu ebike. I liked it so much I purchased the MAD not even 2 weeks later. Now this... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Picked up the MA-S and so far it’s been a great ride. The off-road performance is impressive — handles rough terrain confidently thanks to the full suspension and fat tires, and the speed is no jo... Se mere
Virksomheden har svaret
HiKeep My HiKeep Mas Sport is a Baddass ride, it is fast powerfull and FUN! I bought 3 ebikes at same time HiKeep, Happyrun G300, and Wallkee H7 Ultra, all are good but the HiKeep is the favorite to... Se mere
Virksomheden har svaret
I purchased a Hikeep ebike that developed a critical error (Code 03) while still under warranty. The motor's internal Hall sensor cable failed due to friction, rendering the bike unusable.... Se mere
3,4
Middel
37 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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First I want to say
First I want to say. That I absolutely love my MS pro. Amazing quality great breaks and suspension. I have the Vampire. Eventually I’m going to get the MAD. It moves like a dream. Loving my experience.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
It has power
It has power, but the battery has never been removed, I've brought it to a lock Smith and an ebike mechanic, and neither could get it out. Now I have lighting issues, and it might be a simple fix, but because I can't access the brain box I bought battery lighting. Smh
Would be an awesome little ride. 100 day's and the frame broke.
Do not recommend! The only help they offered was 100 dollars off a new order. The same deal i got initially buying new. Smh
I advise to stay away from this company and thier sister company's as well. Very bad experience and waist of money!
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hi, thank you for choosing Hikeep.
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.
If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.
We value every customer and hope we can have the opportunity to make your experience better.
Best regards,
Hikeep Customer Support Team
The only issue is the nuts on the seat…
The only issue is the nuts on the seat all fell off. I bought some lock nuts that should have been used. Other than that it's great. Only goes about 15 miles full speed without pedal assist.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hi, thank you for choosing Hikeep.
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.
If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.
We value every customer and hope we can have the opportunity to make your experience better.
Best regards,
Hikeep Customer Support Team
The Hikeep K6-T is a good budget dual…
The Hikeep K6-T is a good budget dual motor e-bike. Although its range is more realistically about 20-30 miles even in “ideal conditions,” it is a very fun ride. The suspension is very stiff though and was the first thing I upgraded. It was very rough with bumps.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
We got two of the MA-S, quality is 50/50.
We got two of the MA-S for christmas. The black bike has held up great, the white one has had numerous nuts and bolts (not installed by us) fall out. We had the rear hub motor stud/bolt snap where the wire enters the motor. We have been trying to contact HiKeep with no reply other than “please provide information so we can help” like the multiple I’ve already sent with pictures were never received. Also the suspension is incredibly stiff. Maybe someone will reach out and help
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hi, thank you for choosing Hikeep.
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.
If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.
We value every customer and hope we can have the opportunity to make your experience better.
Best regards,
Hikeep Customer Support Team
Far from conquering hills!! Not!!!
Far from conquering hills!!
Bike stops when going up a steep hill. Not enough power!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hello, thank you for choosing Hikeep E‑Bike. We're sorry that our product may not have fully met your performance expectations.
We do offer different models for various riding scenarios – for example, our MAS and MAD versions come with a more powerful drivetrain, making them ideal for steep hills or more demanding rides. Just as different terrains call for different vehicles, we recommend selecting the model that best matches your everyday riding conditions.
If you'd like to learn more about the performance differences or need personalized advice, please feel free to reach out to our customer service team via our official website – we'd be happy to help. Thank you again for your feedback, and we hope to find the right riding companion for you.
I have had my Hikeep KL6 for 4,500…
I have had my Hikeep KL6 for 4,500 miles and am happy with it. I've had a few flat tires a few times that's all.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
Overall the bike performs at expected.
Overall the bike performs at expected.. Have had multiple parts fall apart due to quality issues.. and I had to pay for a new kickstand when the previous crumbled apart. Couldn't even get replacement nuts for the seat studs when they all disentigrated at the same time. Had to by a fastner kit at Walmart when they wanted to charge me for replacement nuts
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hi, thank you for choosing Hikeep.
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Hikeep is committed to providing reliable e-bikes at a competitive price, along with responsive after-sales support. For manufacturing defects or shipping-related damage, our warranty policy provides support for eligible issues. Even in cases involving accidental or user-caused damage, our team will do our best to help diagnose the problem, recommend a solution, and advise on replacement parts when needed.
If you purchased your Hikeep e-bike from our official website and are experiencing an issue, please contact our support team with your order number, photos/videos, and a description of the problem. We’d be happy to review your case and help find a suitable solution.
We value every customer and hope we can have the opportunity to make your experience better.
Best regards,
Hikeep Customer Support Team
HiKeep My HiKeep Mas Sport is a…
HiKeep My HiKeep Mas Sport is a Baddass ride, it is fast powerfull and FUN! I bought 3 ebikes at same time HiKeep, Happyrun G300, and Wallkee H7 Ultra, all are good but the HiKeep is the favorite to ride. The extra is how fast the customer support is, I had an issue and they sent out excess parts immediately. Doesnt get any better then than that!!!
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
The bike has a badass look to it
The bike has a badass look to it. The battery is 40 amp hours it goes so far and the bike goes 36 mph steady for under $1,000. The suspension feels like you're riding on the cloud the tires are thick and not thin cheesy crappy tires you usually get the bike is awesome and it comes with a cell phone holder a bag to put your stuff in and a lock. I absolutely love this bike.
24. april 2026
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
Besvarelse fra Hikeepebike
We apologize that your order hasn't arrived. Please send your order number to us via our official website or reply here. We'll investigate with the carrier and offer a reshipment or refund within 24 hours. Your satisfaction matters – we'll get this fixed.
– Hikeep Support
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
The quick delivery and the quality…
The quick delivery and the quality build of the bike excellent
28. marts 2026
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
The overall feel and control i have…
The overall feel and control i have with the bike is amazing, the only issue is that the bike i received seemed to have worn brakes already
10. februar 2026
Besvarelse fra Hikeepebike
Thanks for your great review – we're glad you enjoy the bike's feel and control!
We're sorry to hear the brakes seemed worn. Shipping can sometimes cause minor abrasions. Please send us photos/videos of the brakes via our official website, and we'll provide a satisfactory solution promptly. Your satisfaction matters to us!
– Hikeep Support
I love the bikes from your company…
I love the bikes from your company mainly because they are lightweight and are easy to work on compared to other e bikes that i own!! The flat tire situation is good with your bike compared to the other e bikes that i have!! I think the knobby tires help from not getting flats compared to the other companys with street tires!!! Bottom line! I am happy with your bikes compared to the more expensive bikes that i own!!Hopefully it stays that way!!!
27. januar 2026
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
Well I'm pretty big guy and go about…
Well I'm pretty big guy and go about 245 and it hauls me around pretty good I'm impressed but I can't find in the manual out to get to the advertised 28 mile per hour
12. januar 2026
Besvarelse fra Hikeepebike
Hello! Thank you so much for your kind review of Hikeep E‑Bike – we truly appreciate your support and it means a great deal to us.
We remain fully committed to providing you with attentive and responsive after‑sales service. If you ever have any questions or need assistance, please don’t hesitate to reach out to our customer service team via our official website.
By the way, we’d also like to mention our new MAD model – it features unique, powerful performance and an extra‑large battery capacity, which we believe will offer you an even more enjoyable riding experience.
We look forward to serving you again in the future!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.