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Highlandersgb Anmeldelser 238

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TrustScore 4.5 ud af 5

4,4

Brugtvognsforhandler
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have had an amazing experience working with Oj , great salesman and great person overall. Smooth process all the way through and guided us through all the steps . Overall i would definitely recommen... Se mere

Bedømt til 5 ud af 5 stjerner

I recently purchased a vehicle from Highlanders GB and couldn’t be happier with the service. From the initial phone call to the final signing, the entire process was simple and straightforward. A hu... Se mere

Bedømt til 2 ud af 5 stjerner

Highlanders are administratively poor. Took them 3 weeks to send log book into DVLA, they then forgot to clear the finance on the vehicle we part-exchanged causing an issue with the finance company.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I dealt with Gursharen Sooch and he was very helpful with everything. Couldn’t ask for any more. He went through everything with me and made me feel very welcome and comfortable. Would definitely reco... Se mere

Virksomhedsoplysninger

  1. Brugtvognsforhandler

Skrevet af virksomheden

HIGHLANDERS GB is a used vehicle dealership located in Coventry united Kingdom. At Highlanders, we specialise in sourcing highly spec'd bespoke premium used vehicles and prepare them to very high standards. We understand that the search for the exact car to suit your lifestyle and budget can be an overwhelming task, our knowledgeable advisors will be able to answer any questions you may have, offer personal demonstrations of vehicle features, arrange finance packages and a test drive at a time convenient for you just to help you drive away in your chosen vehicle with peace of mind.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 55 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Car sale

Gursh supported me through the whole process of selling me, my new car. He helped me negotiate with the finance company. Made the whole process smooth and easy. Outstanding service.

28. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Put a £500 deposit on a £16990 bmw x5…I repeat they did not have time to prepaid the car unless they did it on night shift

Put a £500 deposit on a £16990 bmw x5 at 4.30pm but after reading the bad reviews I cancelled the sale at 06.00 am the next morning! They answered my emails at 16.30 today to tell me that I can’t have my money back because they have started to prepare the car! Bull there’s no way they touched the car between 4.30 and 6am they started preparing after they got my 6am cancellation! If this is how they do business I’m glad I didn’t go through with the sale and give them my £16500 !

1. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

BUYERS BEWARE!!!

BUYERS BEWARE!!!
If you enjoy dealing with dishonesty and nonexistent customer service, then HighlanderGB is the perfect fit for you. My recent experience with them has been nothing short of a nightmare. After making a payment for deposit, their attitude towards customer care took a complete nosedive. It's abundantly clear that once they have your money, they couldn't care less about you or your concerns.

Despite multiple attempts to contact them through email and phone calls, they have consistently ignored me. I am currently pursuing legal action against them, and I'm thankful I didn't go as far as a full vehicle purchase from them. It feels like a lucky escape. To anyone considering doing business with HighlanderGB, please heed this warning. Don't let their glossy photos and promises fool you. Their lack of integrity and disregard for customers are truly shocking.

There are many great reputable dealers out there, unfortunately this isn't one of them.

29. april 2024
Uopfordret anmeldelse
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Besvarelse fra Highlandersgb

Thank you for your review but we feel this review does not reflect what transpired between both parties and does not reflect the level of service we provided to you.

You showed an interest in one of our vehicles and advised that you had your own finance in place. It turned out that your finance company could not progress your finance after they initially approved you. You later asked to obtain finance with one of our in house lenders.

We worked extremely hard to ensure that we got you an approval with another Lender who matched the previous rate you were given. We communicated with you throughout the process via email and multiple telephone calls ensuring that you were kept updated and answered every question you had.  
After your deposit, we arranged your new finance and prepared the vehicle by taking it through its MOT, service and inspection as you had given us a specific date you were available to collect due to the nature of your work. We prioritised your vehicle to ensure your deadline was met. 

Once the vehicle was ready, we contacted you and it became almost impossible to reach you. We tried calling you multiple times to no avail. 

Regarding your deposit, we communicated to you both verbally and in writing that your deposit is refundable if you are unhappy with the condition of the vehicle after viewing it on our premises.

We feel disheartened about this review which does not reflect what actually transpired and we owe it to ourself as a reputable dealer who values our customers and our integrity to defend our position. 

We are always here to discuss with you and provide you with our support if you wish to contact us.  

Bedømt til 1 ud af 5 stjerner

Very poor customer service

I arranged an appointment on a Friday to view a car on the saturday,
After reading the reviews I decided not no go ahead with the viewing,
They called me on the Saturday to see if I was coming, when I said I won’t be attending they hung up, I wouldn’t bother dealing with a company like this, I’m glad I didn’t waste my time or fuel going to view the car.

27. april 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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