Quick delivery, great product
Quick, efficient delivery, good product.
6. juni 2025
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
3,7
Middel
2 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,7
Shady refund delay tactics
Company (Anders is the main point of contact in this case) will do absolutely anything to avoid refunding your money. As you can see from my screenshots they received my return on the 2nd November. Following no refund I then had to raise a dispute to PayPal (thank god I didn't pay any other way) which they didn't respond to within a reasonable time. This then got escalated.
I tried to email them again to which Anders responded "We were actually refunding yesterday but since you have raised a case to Paypal, we cannot refund as the amount had been locked by Paypal.". This isn't true at all and anyone who uses PayPal knows that a dispute can be resolved immediately by issuing a refund, PayPal does not "lock" a refund as this is the quickest and easiest way for a dispute to be resolved for all involved. I called PayPal who advised that the company has instead decided to respond by saying that they have ten days to issue a refund as is their policy. If that were true I would have had my refund before it got disputed with PayPal. They now claim that they have ten days from me raising a dispute with PayPal which is laughable.
For such a large company it certainly is worrying that they employ someone who's sole focus seems to be to get one over on a customer wanting a refund that maintain the integrity of their business and reputation. I truly hope delaying a £117 refund was worth the numerous negative reviews I have left on various platforms.
To those considering buying from this company I would suggest going elsewhere and saving yourself the difficulty of dealing with Anders and his shocking customer service.
2. november 2023
Uopfordret anmeldelse
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