I ordered over 2 months ago. Didn't bother using a discount code as figured small local Australian company. Big regret. Nothing communicated to me about delays and maybe a month later I chased them... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Still waiting after 6 months for product and refund. Uncontactable other then email to which they take days to responds and never resolve the problem or follow through on what they say. They remove... Se mere
Purchased in November. Got an email, “your order won’t arrive in time for Christmas even tho we promised it would.” Fine. Then comes January. Then comes February. Still no sight of the order.... Se mere
Virksomheden har svaret
DO NOT ORDER - They take money and never deliver Ordered Nordic Progression Pack and Tib Bar ($367 AUD) on June 15, 2024. After months of waiting, received one email in August promising d... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
HGG Performance is an Australian owned manufacturing business that provides high quality, innovative gym equipment to enable you to pivot your potential and smash your performance goals. We are the original creators of the globally trending ISOTIB®, ISOTIB-LT®, Tib Bar™ and Nordic Bar. We are the preferred choice by professional teams, athletes, coaches & practitioners worldwide and have a trusted customer base of over 20,000+ people.
Kontaktoplysninger
1/8 Flint Court, 4227, Varsity Lakes, Australien
- support@hggperformance.com
- hggperformance.com
2,1
Under middel
88 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible customer service
Terrible customer service. Ignoring emails after delaying dispatch. Not giving me a refund and not telling me when my product will be dispatched!
Avoid and spread the word. Total scum.
14. september 2023
Uopfordret anmeldelse
Besvarelse fra HGG Performance
Hi Todd. From checking your order history, I can see that your order was fulfilled 4 weeks after you placed it, which is often the case with our pre-order items and this is listed on our website. We hope that you have been enjoying your HGG products since then and we are sorry to hear that you felt it was a negative experience. All the best! HGG
4 month delay and no refund
I have made an order 4 months ago, and I paid 70$ for express shipping which they would say would take a max of 3 weeks, however after a month i didnt get an update and I contacted them and they said its going to take another 3 weeks, I told them I wanted a refund and they said no. and now its been 4 months and still no update. trash company with trash customer service. these guys are clearly scammers.
23. marts 2023
Uopfordret anmeldelse
Awful company
Awful company. Waiting 4 months for delivery and never dispatched. Promised time and time again it would be a few weeks - weeks then turned into months.
Worst of all, they refuse to refund the order.
It's acceptable for the company to change their mind about how long delivery will take. But customers are not allowed to change their minds. No refunds allowed?
Terrible company. Avoid like the plague.
28. marts 2023
Uopfordret anmeldelse
Besvarelse fra HGG Performance
Hi Matthew. I am sorry to hear that you had a negative experience with HGG. I can see from your order history that your order was refunded in the end though, as we do allow refunds under certain circumstances, so hopefully that has settled the issue for you. All the best! HGG
Good website
Simple and easy to order, got my isotib from here and came to the uk pretty quick without problems.
Honestly would recommend if your looking for niche gym equipment, lifesaver.
8. september 2022
Uopfordret anmeldelse
Besvarelse fra HGG Performance
Thank you Abdus for the great review! Hope you are still loving your ISOTIB.
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