Hey Dude Shoes Anmeldelser 475

L'interface du site n'est pas fluide, la recommandation pointure pose un problème.Mon collègue chausse du 47 il a pris 45, je fais du 37 le site me propose 39 je voulais juste savoir ce qui était pertinent.Au moment de passe la commande, le site bug, néanmoins je me retrouve avec un double paiement PayPal en attente et pas de commande validée. Je prend donc attache avec le service client évidemment qui bascule sur un chatbot très limité et qui se déconnecte tout le temps. Je demande à être appelée, impossible. Je demande un contact mail, inexistant. Chatbot qui revient toujours a la même question de satisfaction du service. Cela m'a décourager de commander.

Bait and switch here, or more accurately bait and take away. Placed an order for two pairs of sneakers and then applied the 40% Memorial Day Sale. The next step on the web site clearly indicated the discount was applied and that the savings would be realized after payment. Not. At no point in the purchase process was ut brought to my attention the discount wouldn't be applied. Called customer support and all I got was someone talking in circles about why it was not applied. Beware of unfulfilled promises.

Ordered the white canvas wally shoes. Comfy for the first couple of hours then issues with feet in complete pain regarding big toe and ball below big toe. Driving in these is a no no as your feet will be in complete pain in the area noted above. As for ANY light colour… stay away! They are complete rubbish as any tiny mark will stain the shoes and you cannot get them out of the shoe, will more than likely spread the mark all over the shoe. Had mine a week and ruined by one tiny mark I tried to remove with a damp cloth. As for putting them in the washing machine… DO NOT DO THAT! They’ll be even worse!!!
SAVE YOUR MONEY AND BUY A DIFFERENT BRAND!

They advertise washability, which they formerly were. However, they’ve added a leather logo tag at the heal that IS NOT washable, bleeds onto the canvas, permanently staining the shoes. So disappointing!

I purchased a pair of the platform Wendy Nova Black size 6, via the online store, 23 April 2026. Upon trying them on, they felt fine. Upon wearing them for more than an hour, I experienced pain across the arch of my foot. I thought they may stretch over time. Unfortunately not. I contacted Hey Dude with photos and in short, no resolution or assistance offered from their side. This is my 8th pair of Hey Dudes. I have always purchased a size 6 and no issues at all to date. As a loyal customer I am disappointed in this experience and this particular style - has anyone else experienced the same with this particular style? Those wanting to purchase you may want to consider the above experience.

I bought a pair of Hey Dude shoes for long walks because they were advertised as lightweight and comfortable, but I was very disappointed with the durability. After regular walking use, the seam at the heel split open, making the shoes uncomfortable and unusable much sooner than expected.

At first, the shoes felt comfortable, but the overall construction and quality did not hold up to normal wear. For a casual walking shoe, I expected much better durability and stronger stitching. Unfortunately, the poor craftsmanship and weak heel seam make it hard for me to recommend Hey Dude shoes to others looking for reliable everyday footwear.

Veryexcited to get my new shoes for vacation. Unpacked the box and put them in my suitcase. Upon wearing them I found they were very uncomfortable and contacted the company to no avail. Couldn't return them and customer service was not helpful at all.

Love their shoes but my god does the website mislead you. I called because the 2-$79 was not working. They gave me a 40% discount for the inconvience without asking what exactly was wrong. I tried putting in the code, says expired. Called again they misread a couple things, no worries. But when I asked why the 2-79 wasnt working she only named out the colors that were available. When the website shows the top colors are for 2-79. I was wrong it was all the way at the bottom, the colors you cant even see that shows what the discount is. She got angry with me for asking the same questions but not getting a proper answer than "its just these colors" when theres multiple shoes. I understand I can be in the wrong but MAKE YOUR WEBSITE MORE READABLE AND HAVE MORE COMMON SENSE WHERE DISCOUNTED ITEMS ARE.

Then are really comfortable and I stepped on stuff and it's don't hurt my foot I really appreciate this I live on a farm so my hey dude really come in coach thank you to who ever makes hey dudes

Awful awful! if you want to experience the worst customer service order directly from the website, i returned two pairs of shoes which cost 30$ (not indicated on the website at all) and they did not refund me the taxes of the two pairs, which was another 33$ when i called customer service they told me this wasnt true, i told them i had proof and they told me to send it by email and i never heard back.

shoes are great but customer service is not good very rude and not helpful

Don't buy online. There customer service is terrible. I ordered a pair using their online store. Checked out and noticed my shipping address was wrong but billing was correct. Immediately emailed customer service and they gave me a line of "Don't worry bro, we will just ship them to the wrong address and if you don't get them in two weeks we got you." So, I didn't get them and two weeks later I reached out to the same CS agent and guess what..... Sorry dude, contact the carrier and try to work it out with them. We have your $$ already. So I got my money back through credit card. I wont buy any products from Crocs LLC or their other brands.

If I could leave 1/2 star I would. Where to start. Vogues coupon codes that don't work. Customer service that never answers phone or offers to provide any solutions. Orders that do not arrive for 3 months.. no refund. No information have to wait on hold for over an hour to find out that they cancelled your order because of stocking issues but didn't bother sending a refund or notifying you. I feel like the company online presence and customer service is a front for the Mafia. Just trying to steal money from everyone

Very deceptive website. Promotion shows right next to items on the website, yet will not apply to the said items. Called customer service and they said, oh, it only applies to selected items. Meaning not the ones that show the promotion on the website. Terrible!!!

HeyDude shoes has the worst customer service I have experienced in quite some time. Communication after purchase was slow, and when I searched my order number, it never can be found. Can't reach anyone by live chat or phone now to return because they sent the wrong size. I would say order from another secondary company, but I've bought my last pair. Knock-offs would be better. On my way to Skechers...

Their coupons they send you via text or email are incredibly misleading, and their customer service is incredibly lacking. When you click on the link they send you for the code it takes you to shoes that aren’t even in the sale. And they are constantly running out of colors and styles in certain sizes. The sale they sent me said 2 for $64.99, and even said that on their website underneath the style of shoe. When I placed my order the coupon said it was applied, and would be applied at checkout. I got charged the full amount $140, and when I contacted customer service the told me the colors I chose were not part of the deal. Even though listed in their website underneath the “Wendy” style shoe- 2 for $64.99. I wanted to cancel my order, and was told that they don’t allow people to do that (which I didn’t know, but should have checked). They only offer exchanges or credit. I have bought at least 6 pairs of shoes from them in the past (me and my husband), but NEVER again. Truly exceptional shady, and the whole experience left a really bad taste in my mouth.

Scammed me, sent a croc charm instead of an 80 pound pair of shoes!!! AVOID they will steal your money

Déjà possesseur d'une paire de chaussures de la marque je souhaite commander un modèle Harbor Lo Craft Leather à 119,99€ tout de même Souhaitant bénéficier d'une remise de -15% je laisse adresse mail et numéro de portable pour SMS ... je reçois un code promo qui n'est pas valable !!!! Bien entendu ... Je contacte par Chat Hey Dude et tombe sur un conseiller peu bavard mais le modèle choisi est une série spéciale et n'a pas droit à la remise ... des promotions comme celà je peux en faire tous les jours! Après retour sur le Chat le conseiller n'a pas daigné me donner une réponse !!!

I wish I had read the reviews of this company. I see many people wearing them so I wnet for it. The fact you can mail order and not try them on but not be able to exchange them. They do not have the ability to exchange

Ich habe meine Rücksendung am 16. Dezember 2025 bestätigt bekommen. Seitdem warte ich auf die Rückerstattung von 60 Euro. Laut E-Mail sollte diese innerhalb von 7 Werktagen erfolgen. Bis heute habe ich trotz mehrmaliger Nachfrage weder mein Geld erhalten noch eine hilfreiche Rückmeldung bekommen.

Das ist absolut inakzeptabel. Der Kundenservice reagiert nicht angemessen. Ich kann daher nicht empfehlen, hier zu bestellen, insbesondere wenn man im Fall einer Rücksendung auf eine verlässliche Abwicklung angewiesen ist.