Goodness, what a pile of rubbish their so-called mini CPAP is. Cheap, a fan that is barely noticeable, the most useless piece of plastic I have ever seen. How I wish I’d read the reviews on here bef... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having read the fake reviews on Hexecare website I purchased 2. Disappointed and shocked when they arrived. Totally useless does not send any air so impossible to have any effect on snoring or mild sl... Se mere
My order has never arrived, the delivery website directed me to the company, where everything was written in Chinese, couldn't even find the option to convert the language. I was in at the time men... Se mere
This so-called 'Mini CPAP Machine' (sold by Hexecare) is absolutely 'not fit for purpose'. Utterly useless. When you remove the nose shield you can see the two tiny plastic fans which are supposed t... Se mere
Fake positive reviews
All of the reviews on their website are fake. Beware! Absolute scammers!
This is a scam
This is a scam. The item was supposedly damaged in transit. The telephone number for customer service is invalid.
Dangerous item could kill!!
went to use it for the first time and bits came off as I was trying to sleep, luckily I noticed.
Contacted customer service ( ha ha ah ah joke) and they wanted to partial refund or make ME pay to return a dangerous item. Item is being returned but full video has been sent to trading standards
Scam
Scam, many consumer laws broken here but the company doesn't care as they aren't UK based so don't adhere to any laws. AVOID AND REPORT THIS COMPANY
An absolute con!
An absolute con! It simple does not pump air which is the whole point of CPAP. Please do not fall for it.
What an absolute load of rubbish.
What an absolute load of rubbish.
Not fit for purpose.
Still waiting for my parcel three weeks…
Still waiting for my parcel three weeks later emailed a few times and not had a reply
Absolute rubbish snoring device
Absolute rubbish snoring device. This company should be reported and removed. They are scammers.
My order has never arrived
My order has never arrived, the delivery website directed me to the company, where everything was written in Chinese, couldn't even find the option to convert the language.
I was in at the time mentioned by delivery company and can ck firm my item.has never been delivered!!!
Scam!
BEWARE
BEWARE! I bought the micro sleep apnoea machine and it arrived after 5 days. Absolutely useless. Couldn't even keep it in my nose to try it as it just keeps falling out. Not fit for purpose. No surprise the Hexexare website reviews are all 5 star. I should have been more cautious and checked Trustpilot first as the reviews here are spot on.
I've checked with the company and they say as it doesn't fit that doesn't imply a fault, so no refund. £25 down the drain.
Buyers beware. Please don't make the same mistake as we all have.
I bought the toothbrush
I bought the toothbrush, paid through PayPal,
broke in a week. PayPal says they will refund if I pay shipping to Hong Kong. Most companies provide a prepaid postage label. DON'T use this company.
Mini CPAP is a waste of money
Mini CPAP is a waste of money - useless product. No straps; emailed and was told to try a DIY improvise. There were no instructions included, these were emailed to me. Hexecare have not replied to my latest email. Product itself ineffective and kept falling off. Buyer beware!
The products are a scam
The products are a scam . Sent from Hong Kong and are cheap plastic . There is no way to return item and it’s all junk. I tried to email but no instructions are given to return item. I was told shipping would be more expensive than what I paid for the item. I bought a back shaver . It arrived over 20 days late and has no sharp razor to cut . It’s a complete waste of money don’t buy from this company it’s a total scam !!!
Having purchased the veneers they are Useless
Having purchased the veneers before Christmas 2025 and having paid for quicker delivery ,I was absolutely shocked and disgusted with the size (so called one size fits all) as LOOKING at them and not even trying them, I could see they are more the size of childrens after holding next to my face and looking in a mirror could clearly see they are they useless. When I get address will be returning them for total (extra postage) refund. Buyer BEWARE.
If I could give one star I would
If I could give one star I would. Pathetic. Also sent it back for a refund and then months later they sent it back to me. Disgusted.
If I could give 0 stars I would!
This so-called 'Mini CPAP Machine' (sold by Hexecare) is absolutely 'not fit for purpose'. Utterly useless. When you remove the nose shield you can see the two tiny plastic fans which are supposed to provide sufficient air current to alleviate sleep apnea - it's a total waste of money. I requested a full refund without paying return postage as under the Consumer Rights Act 2015 the item is 'not fit for purpose'. They gave me a refund without quibble to be fair to them and I didn't have to return it. On closer inspection I realised their reviews are fake, the same names crop up repeatedly and variations on the names with 99% giving it 5 stars, also their business phone number is invalid. Avoid!
Absolute Waste of Money and a Total Rip-off
Ordered the mini CPAP machine as I read the reviews on the website, I wish I had seen these reviews before ordering. The first one arrived in an opened box with no instructions,and the silicone nose piece was slightly stretched so wouldn't stay on, also the charging point on the machine was askew so it didn't fit and couldn't be charged. I think it was a faulty return.
I emailed customer service and they sent a replacement this has been in use for 3 weeks and it hasn't improved my slight sleep apnoea.
Absolute rip off and complete waste of money.
No chance of a refund or response
Ordered the sleep apnea devices which although delivered fast are firstly not silent and designed clearly for noses which are tiny. I don't have big nostrils but these may just about fit a small child. Trying to get in contact for a refund and despite chases getting no response what so ever,
Missing parce6
Ordered a product went to the wrong address sent me photograth with the wrong letterbox am still waiting for a response
Tooth Veneers
Do not purchase the teeth veneers. The product quality is woeful and of no use. The reviews on the official Hexcare site are misleading and do not reflect how dreadful the product design and quality is . Caviat Emptor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








