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Heron Financial Anmeldelser 

2.365
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TrustScore 5 ud af 5

5,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Se mere

Bedømt til 5 ud af 5 stjerner

Great experience with Joshua, helping us to navigate a tricky re-mortgage situation. He worked with us to explore all options until we found something that worked for us. Lillie kept us up-to-date e... Se mere

Bedømt til 5 ud af 5 stjerner

Huge shoutout to Don and Chloe at Heron Financial! Getting a mortgage on a visa limitation felt nearly impossible, but they made it completely stress-free. They found the perfect lender and secured... Se mere

Bedømt til 5 ud af 5 stjerner

Joshua Johnstone has advised me over the past year as I negotiated a slow sale and waited to find the right property. He is super efficient, knowledgeable, patient and when I was ready to go had my mo... Se mere

Virksomhedsoplysninger

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Om Heron Financial

Skrevet af virksomheden

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktoplysninger

5,0

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TrustScore 5 ud af 5

2 t anmeldelser

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Alle anmeldelser

(2.365)

246 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Remortgage

We've recently gone through our first remortgage through Heron & they have been very helpful throughout.

Gary helped us explore the different options, and find the best broker for our situation.

Lillie always kept us updated on progress with the application, making sure we had the correct paperwork in line, and letting us know timelines.

2. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic experience

Great experience with Joshua, helping us to navigate a tricky re-mortgage situation. He worked with us to explore all options until we found something that worked for us. Lillie kept us up-to-date every step of the way as we went through the application and approval process. Wouldn't hesitate to work with again!

2. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing company!

I couldn’t recommend Heron Financial anymore! Aidan and Rebecca have been fantastic start to finish, always happy to answer any questions we had!

30. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Working with the team at Heron…

Working with the team at Heron Financial has been fantastic. Don has been wonderful to work with on our mortgage application, his knowledge and expertise are second to none and it’s been so reassuring to know that our application is being handled by a team who truly knows what’s what’s best for their clients. The communication and clear processes have been really easy to navigate. Chloe has been wonderful at keeping us up to date with the application process and answering any queries we have had as we go through different stages.

21. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best mortgage advisor


Huge shoutout to Don and Chloe at Heron Financial! Getting a mortgage on a visa limitation felt nearly impossible, but they made it completely stress-free. They found the perfect lender and secured my approval in record time. Unbelievably fast, completely seamless, and 100% fee-free. I couldn't recommend them highly enough!

16. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mortgage Services

Exceptional service from Aidan and Leona providing excellent advice and expertise.
The process of applying for a mortgage and ultimately receiving an offer was efficient and made significantly less stressful due to the support and work dedicated to us

Highly recommended

9. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend

Joshua Johnstone has advised me over the past year as I negotiated a slow sale and waited to find the right property. He is super efficient, knowledgeable, patient and when I was ready to go had my mortgage offer through super fast. This is my second time using Heron for a mortgage and would highly recommend.

30. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant Service

I have been extremely pleased with the service provided throughout my mortgage application process. From the outset, the advice has been professional, clear, and tailored to my circumstances. Communication has been excellent, with prompt responses to queries and regular updates at every stage, which has made what can often be a stressful process much more straightforward. Both Don and Leona have been brilliant with their support.

I particularly appreciate the dedication and persistence shown in securing the most suitable mortgage option for me, as well as the willingness to explain the various products and implications in a clear and understandable manner. The level of customer service has been outstanding, and I have felt fully supported throughout the process.

I would have no hesitation in recommending their services to anyone looking for expert mortgage advice and a smooth, efficient experience.

30. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

"I’d completely lost hope

"I’d completely lost hope — they made the impossible happen"

From the very start, my mortgage advisor took the time to truly listen and understand my individual situation explained everything clearly, and never made me feel rushed or overwhelmed — even when things felt complicated and discouraging.

At times I honestly thought getting a mortgage was out of reach, and I’d all but given up. But they didn’t give up on me. They worked tirelessly, explored every option, and guided me through every step with patience, care, and total transparency.

Thanks to their expertise and belief in my case, I now have my mortgage approved — something I truly thought wouldn’t happen. They turned a stressful, worrying process into something I could navigate, and treated me with such kindness and respect throughout.

I cannot recommend them enough. If you need someone who understands Forever grateful. 🙏❤️Heron Financial Kane and Zara much appreciated.

29. september 2026
Bedømt til 5 ud af 5 stjerner

I have used Heron twice now

i have used Heron twice now, once for my mortgage and now for my renewal, i have found my Senior mortgage advisor Aidan communicating clear information, helpful and easy to understand without making things complicated.

29. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional, helpful and supportive

We had a really positive experience with Aidan and Lillie during our remortgage. From the beginning, they were both extremely helpful, professional and easy to deal with.

Lillie was also fantastic throughout the progression of our remortgage. She kept us updated, was always happy to answer our questions and made sure we knew what was happening at each stage.

10. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10/10 experience!

I had a fantastic experience using Heron Financial for my recent property purchase, which went from start to finish in just under 1.5 months.

Rachel Lewis handled my mortgage, and Ailsa Holmes looked after my insurance and protection cover. Both were absolute professionals, incredibly efficient, proactive, and friendly. The level of communication was exceptional throughout and I was kept updated every single step of the way, so I never had to chase for answers.

The entire process was smooth, quick, and completely stress free. I couldn't have asked for a better team to guide me through it all.

Highly recommended! 😊

14. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Made my application easy

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They answered all my questions along the way - even the difficult ones!

24. september 2026
Bedømt til 5 ud af 5 stjerner

A special thank you to Joshua…

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism, dedication, and willingness to go far beyond the call of duty have been truly exceptional. We are completely grateful for the countless hours, careful guidance and unwavering support you have provided throughout this process.

Thank you for your patience, your expertise and the way each of you consistently stepped in to ensure everything moved forward smoothly. Your commitment has made a significant difference, and we deeply appreciate every effort you’ve put in on our behalf.

21. september 2026
Uopfordret anmeldelse
Heron Financial-logo

Besvarelse fra Heron Financial

Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Joshua, Chloe and Vinal provided such dedicated support while helping you secure your first mortgage and protection policy!

Bedømt til 5 ud af 5 stjerner

Always available and helpful

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortgage broker as it will be a hassle free experience!

18. september 2026
Heron Financial-logo

Besvarelse fra Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that the Heron Financial team helped make your mortgage journey feel straightforward and hassle-free!

Bedømt til 5 ud af 5 stjerner

Excellent Service

My experience with Heron was brilliant, Aidan and Rebecca are very knowledgeable and explained everything very well. They kept me informed at each step, I'd reccomend them to anyone.

17. september 2026
Heron Financial-logo

Besvarelse fra Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Aidan and Rebecca made your experience with Heron Financial such a positive one!

Dette er Trustpilot

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