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Heritage Parts is now Parts Town Anmeldelser 8.729

•
TrustScore 4 ud af 5

3,8

Distributionsservice
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Purchased truck front drivers door panel for pickup. they sent the wrong one. requested return. day later they declined. this was on e bay. they did not even call to say what their reason was. close... Se mere

Bedømt til 4 ud af 5 stjerner

Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Se mere

Bedømt til 5 ud af 5 stjerner

I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Se mere

Bedømt til 5 ud af 5 stjerner

Gasket arrived promptly. Fair price on the gasket. Rating reduced because I thought the $31 shipping charge on a rubber gasket that weighed less than a pound was excessive. Update: Customer serv... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Distributionsservice
  2. Business to business-service
  3. Køkkenudstyrsbutik

Skrevet af virksomheden

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

9 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Great service as usual.

Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.

3. november 2020
Bedømt til 4 ud af 5 stjerner

The overall experience was very good

The overall experience was very good, but your business model seems focused on contractors and not home owners. It is what it is and you probably won’t change it, but
if one day you want to be the go-to place for all of us for parts, help us answer these questions:
1. Why is shipping so expensive for small light weight items even for ground delivery?
2. Do I have all the parts I need for the job? Does the website recommend any?
3. Am I certain I am getting the right parts? Why are so many photos of parts missing?

Thanks for delivering the parts I ordered in a timely manner!

1. november 2020
Bedømt til 1 ud af 5 stjerner

You never told me that a 3 dollar part…

You never told me that a 3 dollar part was going to cost me 28 dollars

27. oktober 2020
Heritage Parts is now Parts Town-logo

Besvarelse fra Heritage Parts is now Parts Town

Good morning,
Thank you for providing this information. I'm so sorry to hear that you had a negative experience with Heritage. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.

Christy Stuller
eCommerce Content Analyst

Bedømt til 3 ud af 5 stjerner

Awesome service, fast shipping, ok price!

The part was exactly what I had ordered. Service and shipping were great! However the part with shipping was about $240. Coincidently my wife on the same day ordered the same part from another website for $161 with free shipping. The parts are both oem parts in the same packaging from the same company. It’s a tune up part needed once a year so I will keep the part for next year and avoid the hassle of a return. I thought that was dramatic difference for the cost of the same part.

27. oktober 2020

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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