Heritagelive Anmeldelser 178

This concert was very mediocre with the only highlight being the Squeeze set. Van Morrison was his usual bad-mannered, arrogant self...playing very few of the songs that brought him fame (and money)!! Not so much as a 'thanks for coming' said to the audience!! He remains a tight-lipped and arsed monarchist from the North of Ireland! That's the last he'll see of my hard-earned cash!!
Beer at 7 quid a pint and sub-standard, rip-off food, made this event the worst I've been to in years....perhaps not surprising given that the venue belongs to our overpaid royals!!
As for the Heritage campervan site - It was disgraceful being way overpriced for virtually no facilities..a real rip-off!!

We went to see Robbie Williams yesterday at Sandringham and he was brilliant as usual. Much better than the organisation of this event! Getting into the event and parking was okay and we were directed to a parking spot . People were told they couldn't bring chairs into the event but could bring picnic blankets which took up far more room. But of course deck chairs were for hire at a cost, surprise surprise! They had some hay bales around but not enough to accommodate 25,000 people. Even in the refreshment area there were only a few tables and benches. There were loads and loads of food stalls but absolutely nowhere to sit! We were not allowed to bring and food and drink and so people had to pay an extortionate amount to have something there.
The toilets were awful from the start. Hand sanitizer was running out quite quickly and the water or chemicals in the toilet was non-existent in some of the cubicles! There were lots and lots of staff but a many of them were just standing around chatting and, if we asked a question, they didn't know the answer!
The biggest problem was getting out of the area which is always difficult when there are so many people. As we left the area there was no lighting and people were falling over empty wine bottles, cups, deckchairs and hay bales! There was absolutely nobody at the start to direct us to the right area to get our cars. Thousands of people were sardined together and the events of Hillsborough came to mind. There were a lot of older people with mobility problems and I would be very surprised if they were not some claims for compensation due to injuries. Nearer to the car park there was a few security people barking orders everybody and it seemed that they had completely lost control of the crowd. It became quite frightening at times as people surged towards the car parks but not sure where they should be going. At one point a couple were trying to get their way back through the oncoming crowds because they were told to go the other way. When we told the security man who was shouting orders he said they would never do that. I only hope the couple got through unscathed. All in all the organisation of this event was abysmal. If they're going to continue to run these events at Sandringham they need to step up on staff training and Crowd Control. In fact I wouldn't be surprised if some members of the public contacted the health and safety Executive

first of all Robbie Williams at Sandringham was excellent! but we had read so much about the chaos of getting in and out that we went at 1pm which was great at getting the car in , apart from having to pay £10!, We left half an hour before the end as didn't want to be stuck in a queue for hours !
iv never known a pedestrian queuing system of going around in circles to finally get in !! Crazy! people didn't have a clue where the end of the line was to join.
couldn't take in chairs but could hire them for £10.... what a con. we did hire, else would have been standing for 8 hours before robbie came on in the pouring rain!
really poor management and moneymaking. won't be going to a heritage live concert again !

Get you act together heritage live
No one wants to spend over 3 hours at a standstill in a car park and get home at 3.30 in the morning and my journey was only an hour away! 😡
Did your traffic marshals leave off at 10pm?????
Not even one seen after the fantastic concert, it spoilt my evening.

Was at the Robbie Williams concert in Sandringham last night, great concert. However, the organisation and logistics was a sh.t show. Did anyone die or get injured? The crowd control on the exit was dangerous. Heritage Live have no idea how to mange large crowds.

I would give it no stars if I could. Went to see Robbie Williams at Sandringham. No organisation re car parking or people leaving. The fields where the car parking was had no way of identifying where you were parked other than Red or Blue car park. No direct route to follow going in to the concert once parked but when we came out they sent everyone a different way. It took an hour to find our car and we were far from alone, many people were wandering around in the dark with completely no idea of where their car was. We sat in the car once we found it and much later before we could get out people were still looking for their cars. It took over 2 hours to get in and out. No organisation with crowd control as we left the concert crowds walking through cars trying to get out and in the middle of it all people with walking sticks and wheelchairs trying to get across to the accessible area. Absolutely disgraceful, the toilets were disgusting and not nearly enough, hot dogs £12. Sandringham is not suitable in my opinion for big events like this. Heritage Live you should be ashamed.

Went to see Robbie Williams 26th August at Sandringham. On entry we asked 5/6 car parking attendants where the VIP guest parking was and not one of them knew, so we parked in the blue car park.
In VIP although they had informed us that there would be limited seats there were not enough of those as we noticed many people were in there that were not VIP. Some were escorted out by security but during the actual RW session, security were letting people in to use the toilets and it was mayhem. My Sister was physically attacked by a drunk woman trying to push through, we called for security but they did nothing. No coffee station in the area and that wouldn’t have hurt you to put one there. The entertainment of fiddlers were drowned out by music from the stage, we had to listen to both at the same time. The only entertainment we saw, apart from one person on stilts.The worse bit was after the show. 30,000 people exiting at one time with little signs of security. People were lifting barriers and surging forward. An accident waiting to happen and I am happy it didn’t. Some people began to cross a small stream which resulted in disaster for them. We eventually got to our car by midnight. We then were hemmed in for a further hour and a half. We did not see any car parking attendants in our area until we got out on the road. (We did see about 8 in a group just chatting though) I expected delays but this was ridiculous.
Security and car parking was a big fat 0 for us.

Sandringham 25th August Van Morrison. Like others, compared to other venues, Kew Gardens, Audley End etc, this was all about profiteering. Overpriced, poor quality food and drink (you are banned from bringing your own, bags are searched) stupid queueing systems & petty unreasonable rules. No folding chairs! They claim for safety reasons, in line with other outdoor venues? Well I have never been to one that has that rule, maybe more to do with renting deckchairs at £7 a pop. All gone when we arrived of course.
Sound was good, Del Amitri and Squeeze excellent, Van Morrison saw a large amount of folk leave early due to his set being devoid of any of his much loved classics.

Will not come to Sandringham again.

I don’t normally write reviews but wow. Heritage live. Attended Robbie Williams at Sandringham last night and the concert was great but the organisation in leaving was absolute chaos. No exit signs and a complete free for all. Took 2 and a half hours to get out of the car park as there was zero traffic management! I commented on their Facebook post saying what chaos it had been and I they blocked me. What a professional response to a customers complaint from a company as big as heritage live! They lied on their social media saying car parks were cleared by 1am when I and hundreds of others were still stuck in the car parks at 1.30am!!
For the amount of people attending this concert there was no where near enough toilets either! Profits before customer experience. So disappointed with what I thought was a professional event company. Do better.

Just left Robbie Williams concert at Sandringham.
Robbie was great.
The Sandringham estate is not suitable for such events.
The access roads are woefully inadequate for so many vehicles.
The car parks ‘fields’ have no signage to locate your car after the event in the dark.
The funnelling of crowds was in my view were potentially dangerous.
I would not attend an event at Sandringham due to safety concerns.
The so called VIP area was not fit for purpose.
There are better venues Robbie!

I have booked to see Robbie Williams at Sandringham. I wish so much I wasn’t going On booking I didn’t realise you can’t take chairs, food or drink Is Heritage Live getting a pay off from the vendors selling the food and drink At least Audley End you could take food and chairs Why is it so different at Sandringham?? Also £29 for a bottle of wine!!!!! Disgusting

Dreadful greedy company who couldn't run a bath let alone a event. Guy kept asking for my tickets every time I left the golden circle and came back despite have a gold wristband. They charge £16 for a Double Gin and mixer in a plastic cup (it's a joke!) £18.50 for burger and chips. Vote with your feet, don't give these jokers your hard earned cash!!!!!!

It’s a shame it wasn’t made clear when booking tickets for Robbie Williams at Sandringham, that no food, drink or camping chairs allowed. Apparently a picnic blanket is allowed, so that’s 9 hours of standing or sitting on a blanket!

Having spent over 300 pounds on tickets for 2 people which would avoid queues we were told and seating in a separate area better toilet facilities and separate bar in a vip area. We were dismayed to find no seating left as there was very little seating although lots of people had paid for seating and ended up standing the same as us. Huge queues at bar so we missed part of the concert. We had a nightmare struggle to actually get off the cramped seating area in front of the stage my girlfriend who suffers from panic attacks nearly fainted after being trapped in the middle of the crowd. We also paid extra to be seated closer to the stage but found people in front to the side of us who although outside the seated area had a better veiw and had paid considerably less than us. Some of the toilets were out of order it was disgusting that we paid so much extra and recieved not a lot in return it was a definite con, we were promised vip treatment at a considerably higher cost and recieved in some cases worse than those who had gone for the cheap option. There was only one small entrance and exit onto the front of the stage and this was used by the whole crowd we expected vip access to our seats as it was a nightmare trying to get round to our seats from the vip area. These tickets were sold to a lge amount of people however the provision for that no of people was minimal. We paid a large amount and recieved not a lot in return. We feel cheated an very angry will not be using this firm again. CRAIG LEONARD

Great setting. Music OK. Some sort of scam going on with bar drinks with unexplained add ons to set prices? Obviously exiting by car not properly planned.

Music acts (Heaven 17, OMD and Soft Cell) were great - but that is really where the positives end. £6.90 for a pint of beer or lager that was totally flat is ridiculous. There was no-one checking the toilets - and consequently most (if not all) had run out of toilet paper and hand sanitiser by mid-way through the evening. And the traffic management for departure was awful. A simple bit of temporary fencing and a couple of more (competent) stewards/marshalls would have made all the difference. As Heritage Live have been doing these events for some time now I would have expected better.

Razorlight Audley End.
Absolutely brilliant.

Went to see Soft Cell, OMD and Heaven 17.
Had a great day, the bands were brilliant.

10,000 people getting out of car parks is difficult and time consuming when everyone leaves at the same time and there's only one route out. The stewards did a great job of alternating the queues of cars out of the car park onto the exit road. (It's taken me a darn sight longer to get out of Reading Festival car parks where there has been no stewards.)

Would definitely go again.

I can only agree with others at the appalling management of this venue. Heritage Live pop down to Kew The Music and see how a venue of similar size should be run Profiteering and greed on an epic level by this atrocious events company. Their lack of care , diligence and compassion is dangerous and alarming.

This was our 2nd year at this event. Last year we saw simple minds and paid extra to sit in the gold circle. It was an absolute joke. No sooner had the acts started when the general admission crowd flooded the area and blocked our view. Security were useless.

This year we went to see Heaven 17 and OMD both very good. Soft cell were self indulgent and very poor.

The sound system is not good especially when it’s competing with the fun fair. This is very unfair. We paid to watch the band not listen to the thumping sound of the music accompanying the Chairplanes.

Parking was shambolic with no actual system in place. No one from Heritage Live will read or care about this review.