So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Se mere
Virksomheden har svaret
It took four tries for me to complete my transaction but that reflects a blend of my errors, my bank's fraud protections, and the need to harmonize with the team at HeptaPay. When I encountered issues... Se mere
Virksomheden har svaret
I registerd with HeptaPay , I tried three times to send money to m pesa but it failed. I put the correct card details but it dont work. I wrote a e mail and get a answer on Sunday in less than two hou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Mobile Money-agent
- Betalingskortbehandling
- Valutaveksling
- Postanvisningstjeneste
- Pengeoverførselsbureau
- Finansiel tjeneste uden banklicens
Skrevet af virksomheden
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Kontaktoplysninger
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Kenya
- +254114558252
- support@heptapay.com
- heptapay.com
4,2
God
252 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They provide good service for real.
17. september 2024
Besvarelse fra HeptaPay
Thank you for your feedback! We're glad to hear that you're satisfied with our service. If there's anything more we can do for you, feel free to let us know!
Reliable and fast
I have been using this service for a year to send money to East Africa via credit card or debit card. Any technical issue is resolved quickly by the support team.
10. september 2024
Besvarelse fra HeptaPay
Thank you for being a loyal user of our service for the past year! We're thrilled to hear that you've had a positive experience sending money to East Africa and that our support team has been able to resolve any technical issues promptly. We’re committed to providing reliable service, and your feedback encourages us to keep improving.
Trustworthy & Safe Cash Transfers with Local Help
I recently used HeptaPay's services and found the experience to be fairly straightforward. The platform offers a user-friendly interface, which made navigation simple. However, I did encounter some occasional delays with transactions. Overall, it’s a decent option for managing payments, though there could be some improvements.
31. juli 2024
Uopfordret anmeldelse
Besvarelse fra HeptaPay
Thank you for your feedback! We're glad to hear that you found HeptaPay's interface user-friendly and easy to navigate. We apologize for the occasional delays you experienced with transactions and appreciate you bringing this to our attention. We're continuously working to improve the platform and ensure a smoother experience for all our users. Feel free to reach out if you have any further suggestions or concerns!
Besvarelse fra HeptaPay
Thank you for your feedback! We're glad you find our service great, though we apologize for the delay you experienced. We strive to improve our speed and ensure a smoother experience in the future.
momo is not consistent
momo is not consistent. some days it doesn't appear on the options, that being said when it's working it's pretty convenient and at a decent transfer fee. i do think there's some room to improve in fees to send to other countries like using mpesa. the fees were too high
27. august 2024
Besvarelse fra HeptaPay
Thank you for your honest feedback. We apologize for the inconsistency you've experienced with MoMo. We're actively working to improve reliability so that it's always available when you need it. We appreciate your suggestion about the fees, especially for international transfers, and will take it into consideration as we continue to enhance our services.
Besvarelse fra HeptaPay
Thank you for your feedback! We're glad to hear that you had a quick and hassle-free experience. If you ever need any assistance, don't hesitate to reach out. We're here to help!
Easy to use and faster service.
16. august 2024
Besvarelse fra HeptaPay
Thank you for your review! We're thrilled to hear that you find our service easy to use and fast. We work hard to ensure a smooth and efficient experience for our users. If you ever need anything else, we're here to help!
reliable service
reliable and when a transaction did not go through, i got the assistance soon after.
9. august 2024
Besvarelse fra HeptaPay
Thank you for your feedback! We're glad to hear that you found our service reliable. It's great to know that our team was able to assist you quickly when a transaction didn't go through. We always strive to provide the best support possible.
Very fast and safe bravo 🙌🏾
Amazing experience guys your service is incredibly 🙏🏾thankful for your good service
23. juli 2024
Besvarelse fra HeptaPay
Thank you for the wonderful review!
Besvarelse fra HeptaPay
We're glad to hear that you find our service to be a great choice for sending money to your relatives. Your support means a lot to us, and we're here to make sure your transfers are always smooth and reliable. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!
Reliable and Secure Money Transfer Service with Local Support
I’m in the USA and send money to family in Rwanda using this mobile money service. It’s excellent and secure. I also LOVE supporting a local company!
20. juli 2024
Besvarelse fra HeptaPay
Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our service and that you find it secure and reliable. Thank you for choosing HeptaPay!
HeptaPay - Swift, Seamless and Superior Service To Send Money To Rwanda
Was looking for a way to send money for a medical situation to a friend in Rwanda, and unsuccessfully at first, even after several hours and multiple tries, multiple ways. Another big name and supposedly high rated site rejected my payment and even shut down the account I had just opened with them, frustrating to say the least. Thankfully, I found HeptaPay, and there was zero issues with the transaction. They have clearly established themselves as legit and trustworthy, as my normally difficult bank and card security had no issues at all with them. HeptaPay also offers multiple ways to get the funds to your recipient, mobile money, bank transfer, and cash pickup. As it was nighttime there in Rwanda, the Airtel Mobile Money option was ideal for our situation, and it could not have been a more pleasant experience, and the fees were incredibly reasonable as well. One VERY satisfied customer here, I highly recommend this service to anyone needing to get money to a friend, loved one, or business associate in Rwanda.
12. juli 2024
Besvarelse fra HeptaPay
Dear John,
We thank you for taking the time to write this very comprehensive review of our service. It's great to know that HeptaPay provided a seamless and efficient solution for your situation. We are able to handle transactions from the most stringent bank and card security measures, and you can count on us anytime in urgent and sensitive situations.
Easy to navigate and complete my…
Easy to navigate and complete my financial transactions, Quick processing, excellent support in case of issues.
5. juli 2024
Besvarelse fra HeptaPay
Thanks Jean!
Besvarelse fra HeptaPay
Thank you for the review. Indeed, HeptaPay can be used in three straightforward steps:
1) Enter Amount to send
2) Enter the recipient phone number
3) Pay with debit or credit card!
We are glad you had a 5-star experience transacting with us.
Service was fast
Service was fast, received my money in under 5 minutes. THe exchange rates are not too bad
28. juni 2024
Besvarelse fra HeptaPay
Thank you for the review. HeptaPay processes transactions very fast with competitive exchange rates, and fees of only 4%!
Besvarelse fra HeptaPay
HeptaPay is very fast to use for sending money. To enter all the details takes less than 10 seconds, paying takes 30 seconds, and fulfillment takes 15 seconds. In total, a transaction can be completed end-to-end in under one minute!
HeptaPay is the best
Best Money transfer web app I ever seen, HeptaPay is very fast, reliable and secured. It deserve more than 5 star
8. juni 2024
Uopfordret anmeldelse
Besvarelse fra HeptaPay
Thank you for the 5 star review of our service! We appreciate it!
Besvarelse fra HeptaPay
Thank you for the 5 star review of our service! We are glad you like HeptaPay's efficiency.
Convenient Solution for an everyday problem
This has saved me a lot of trouble going to ATM and after withdrawal go to the agent for MOMO deposit. The service fee is relatively affordable.
19. maj 2024
Besvarelse fra HeptaPay
Thank you for sharing your experience, Daniel. We built HeptaPay with this exact use-case in mind. We are glad that we were able to solve this problem for you as well.
I am not happy
Hello please I am not certified with you guys I put all code sent but you. Keep rejecting to process why
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra HeptaPay
We apologize for the trouble you're experiencing. When transacting, please ensure that the code is entered correctly and hasn't expired.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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