So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Before trying new fintech app I spend time checking previous reviews. I decided to give HeptaPay a try, was a little bit confused when the receiver did not get the money directly. Then I contacted He... Se mere
Virksomheden har svaret
It took four tries for me to complete my transaction but that reflects a blend of my errors, my bank's fraud protections, and the need to harmonize with the team at HeptaPay. When I encountered issues... Se mere
Virksomheden har svaret
I registerd with HeptaPay , I tried three times to send money to m pesa but it failed. I put the correct card details but it dont work. I wrote a e mail and get a answer on Sunday in less than two hou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Mobile Money-agent
- Betalingskortbehandling
- Valutaveksling
- Postanvisningstjeneste
- Pengeoverførselsbureau
- Finansiel tjeneste uden banklicens
Skrevet af virksomheden
HeptaPay is an Online Agent for Mobile Money in East Africa. We allow customers to transfer money from their debit or credit cards into MTN MoMo, Airtel Money, and M-PESA in Kenya, Rwanda, Uganda, and the Democratic Republic of Congo (DRC). We also allow customers to pay businesses directly to their Safaricom M-PESA Buy Goods Till Numbers in Kenya, or MTN MoMo Pay Codes in Rwanda. A customer is not required to sign up with HeptaPay in order to transact. HeptaPay accepts payment via Visa, Mastercard, or American Express debit cards from anywhere in the world.
Kontaktoplysninger
Applewood Adams, Adams Arcade, Ngong Rd, 00200, Nairobi, Kenya
- +254114558252
- support@heptapay.com
- heptapay.com
4,2
God
252 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It is a very good application and the…
It is a very good application and the process is very secure
13. juni 2026
Timely transactions
9. juni 2026
Besvarelse fra HeptaPay
Merci beaucoup pour votre retour et pour votre recommandation. Nous sommes heureux que vous trouviez HeptaPay pratique pour vos transferts M-PESA vers le Kenya. Nous prenons bien note de votre remarque sur la lenteur et continuerons à travailler pour rendre l’expérience encore plus rapide et fluide.
You have failed me terribly.
You have failed me terribly when I needed you the most. "Unable to load secure checkout. Please try again." Since Yesterday
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra HeptaPay
We're truly sorry for the frustration and inconvenience you experienced when you needed to complete your transaction. This can sometimes happen when security verification checks are unable to complete successfully. Please see this troubleshooting link to help you resolve this as quickly as possible: https://heptapay.com/ke/help/card-payment-not-working
Grateful for this. Great Experience so far.
So far, so good. I have combed the internet several times looking for a service like this but when I found HeptaPay, I was so grateful. I have used it three times and I have not been disappointed. It’s fast, quick and straightforward.
4. juni 2026
Besvarelse fra HeptaPay
Thank you so much for your wonderful feedback. We’re delighted to hear that you found HeptaPay after searching for a reliable service and that your experience has been fast, quick, and straightforward. We truly appreciate your trust and are glad we have not disappointed you. We look forward to serving you again.
Great work you are doing.
6. juni 2026
Besvarelse fra HeptaPay
Thank you for your kind words. We're glad you had a good experience with HeptaPay and appreciate your trust in us.
The timely delivery of money
5. juni 2026
Besvarelse fra HeptaPay
Thank you for using HeptaPay. We’re glad we could support your M-PESA payment to Kenya and appreciate your trust in our service.
Good service all round.
Fast, easy to use, convenient, and trust worthy. I would highly recommend.
4. juni 2026
Besvarelse fra HeptaPay
Thank you so much for the 5-star review! We’re glad you found our service fast, easy to use, convenient, and trustworthy. We truly appreciate your recommendation and support.
Besvarelse fra HeptaPay
Thank you for the review of HeptaPay's service to top-up MTN Mobile Money wallets in Rwanda. Indeed, within 30 seconds after payment, the recipient has their mobile money wallet quickly and conveniently. We welcome you to transact again and again!
Besvarelse fra HeptaPay
Thank you Steve for the 5-star review! Honesty is one of the mantra's with which we built this business and we’re glad you found our service honest, reliable, and relatively fast. We truly appreciate your support.
Besvarelse fra HeptaPay
Thank you for the 5-star review! We’re glad you had a good experience tranferring funds to Safaricom M-PESA and found the service seamless and easy to use. We truly appreciate your support.
Quick transactions ✅
27. maj 2026
Besvarelse fra HeptaPay
Thank you for the 5-star review! We’re happy to hear you enjoyed our quick transactions and truly appreciate your support.
Great service
23. maj 2026
Besvarelse fra HeptaPay
Thank you so much for the 5-star review! We’re glad you had a great experience and truly appreciate your support.
Made it easy to load MPESA without…
Made it easy to load MPESA without going in person all the time.
17. maj 2026
Besvarelse fra HeptaPay
Thank you for the 5-star review! We're glad HeptaPay made it easier and more convenient for you to load M-PESA without having to go to an ATM and subsequently look for an agent each time. This is the problem we set out to solve 5 years ago. We truly appreciate your support.
your services are very efficient
your services are very efficient, honestly i would love to refer customers to your services! thankyou.
16. maj 2026
Besvarelse fra HeptaPay
Thank you so much for your kind words and 5-star review! We're delighted to hear that you find HeptaPay’s services efficient for moving funds from your card to M-PESA. Your willingness to refer others means a lot to us. We truly appreciate your support!
Besvarelse fra HeptaPay
Thank you for the 5-star review! We're glad to hear you found HeptaPay smooth and fast. We appreciate your support and look forward to serving you again.
So Helpful.
8. maj 2026
Besvarelse fra HeptaPay
We're happy your MTN MoMo payment to settle a bill was completed successfully. We appreciate your trust and support.
My card provider actually processed…
My card provider actually processed payments through Heptapay, lakini mnarefund my payments kwa nini🤔😒
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra HeptaPay
If your card provider processed the payment successfully but the transaction was refunded, it may have been due to a verification issue. Please share your transaction details with our support team so we can check exactly what happened and advise you properly.
I registerd with HeptaPay
I registerd with HeptaPay , I tried three times to send money to m pesa but it failed. I put the correct card details but it dont work. I wrote a e mail and get a answer on Sunday in less than two hours. They say dont use VPN and ask the Bank if they accept HeptaPay payments
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra HeptaPay
Rudolf, we are sorry the M-Pesa transfer did not go through after several attempts. Card payments can sometimes fail because of card security rules, VPN/proxy usage, or because the issuing bank does not currently allow payments through HeptaPay. We are glad that you were eventually able to transact M-PESA to Kenya.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.