Landing Anmeldelser 3.194

The pictures they post are the unit you get. They were helpful and friendly and ready to assist. Constant contact to make sure my stay is going well is a plus.

I booked a 3 month stay with Hello Landing in Washington DC after a housing situation fell through at the last minute. Given the overwhelming negative reviews on BBB, Yelp, and Reddit, Hello Landing was not my first choice, but one week in, I'm genuinely glad I gave this company a chance.
From the start, the team went above and beyond. I booked early Friday morning for a Monday check-in. When I hadn't received a confirmation email after booking, I called the verification team twice over the weekend. On the second call, Alberto patiently explained the delay (awaiting confirmation from the payments department) and promised to call me back by 9:30am Monday, without me asking. Surprisingly, he actually did! He left a voice note mentioning that I was good to go and also included the DC property manager's phone number, Omari, to ask about an early check-in. I received the email confirmation at 10am and I had to check out of my existing place by 11am! I also had medication that needed to be refrigerated, making early check-in very critical.
Omari initially said early check-in wasn't possible, but when he realized the only issue was a missing duvet, he personally ran to a store to get one. By 11:30am, the apartment was ready for me. I was in back to back on camera client calls starting at 12:30pm, so his effort literally saved my day!
I don't know if any of this was in their job descriptions, but it didn't feel like it was. Both Alberto and Omari treated my stressful situation like it was their own problem to solve, and that says everything about the kind of company Hello Landing is and the people they employ. Thank you Omari and Alberto for going out of your way to help me during one of the most stressful moving situations of my life.

My husband and I appreciate Colby Clark for making our vacation complete. There were a couple issues that we had, and Colby made it right plus more in 24 hours. We are hoping Colby can find us a 2-bedroom apt in the same area next year. I truly felt like found a friend. You WILL NOT be disappointed with Colby Clark!! I PROMISE! (We were there until 4/1/2026

It was quiet and well taken care of. It was a nice get away for my wife and I.

I loved my first experience with Landing! Kurt was an amazing host, and all the directions for the property were clearly laid out in the app- very detailed and easy to follow. The apartment was beautiful and very clean. I will definitely choose Landing again in the future!

We really enjoyed our stay at Vantage 4214, Cape Coral, Florida rented through Landing. Pros: the apartment is very spacious and well-equipped, the beds are comfortable, it is very quiet at night, and all the amenities listed in the advertisement were available.

However, as is often the case with rental platforms where many tenants may be careless, properties and their furnishings can become dirty, damaged, or poorly maintained.

Con: the ceiling has VERY POOR (inexistant) sound insulation. A family lived above the apartment, and the noises from the floor above were very disturbing. While it is understandable that children will run or play in their own home, the noise became quite bothersome. If you plan to rent in the Vantage building, we highly recommend choosing an apartment on the top floor.

We were here at Taverna at the FORUM FOR 3 weeks. Everything here was a pleasant surprise and we were very happy with our visit and the wonderful amenities provided.

It was great. I had to extend my stay and they took care of it right away. Effortless. Thank you!

My apartment was clean and all the information was clear so it was easy to get in!

Kurt was amazing, the instructions to the property were clear and made it easy for me to navigate through and find my unit easily. I felt very taken care of.

I had not seen the apartment as being a victim of the hurricane I was living 100 miles away. I was looking for a home. When I come my apartment was all set up and anything I requested to be changed was taken care of right away. I came here 1/21/25 and expect to live my life here (93 years old) Melissa Hines has been very helpful.

I stayed in 505. It was very clean and updated. The building and grounds were nicely kept and staff was very courteous. I was very pleased with my stay.

Danni is an exceptional manager with Landing. She is incredibly responsive and consistently quick to reply, which makes a meaningful difference when support is needed. What truly sets her apart is how much she genuinely cares about supporting members—she takes the time to understand each situation and goes above and beyond to ensure it’s handled thoroughly and thoughtfully. Every interaction with Danni feels personal, efficient, and supportive, and it’s clear she is highly committed to delivering a positive experience.

This is my third hello landing apartment in 3 years and each time I've had major trouble getting into my apartment. Now they can't even just send me a code that lasts permanently. I have to try to force this useless stupid application to try to work. The first two times the instructions were so poorly done that I didnt even know what I was expected to do to get into an apt I paid serious money for. I don't even wanna get into the onboarding process. They want everything, but a genetic sample. I hope these people are secure because they've have every piece of personal information I've ever had.

I booked an apartment for a few weeks at the Haysboro unit 203 in Nashville. After 8 days, it became clear that the upstairs unit was a problem: incessant banging on the floor, very loud noises of all sorts. The kind that makes you jump even with earplugs or headphones on. At all times of day and night.
I sent a text to my Landing contact to know if it was one of their unit and if there was anything we could do (like maybe kindly asking management to have neighbors chill). No response. So eventually, I called. No action and no following up despite a promise to do so.
Several days later, sleep deprived and tired of having to constantly leave because of the noise, I followed up on the app. Never got a response either.
As it turns out, the unit above is an airbnb with party (and non party) people coming and going and the sound carries gloriously.
If you’re there to party, you might not care. If you’re there to work, best of luck.
The worst part is that maybe Landing could have helped (they offer a guarantee on their website) and maybe not but at least they could have followed up.
Checking in was also a nightmare (wrong lockbox code and misleading directions in a building with many lockboxes).

The apartment was perfect for our needs. Very well lit & we felt very safe. Only issue, when the air conditioning turned on & off, it was kind of noisy. However, we would still stay there again. We unfortunately, for unforseen reasons, had to cut our stay short a day. This was due to something personal, no reflection on the apartment or the area.

As a local Houston businesswoman, an environmental hygienist, and a frequent Airbnb user for both business and pleasure, I do not leave negative reviews lightly. However, my experience with Landing was a level of professional negligence I have never encountered.
I booked this unit specifically for a business weekend because it was pet-friendly. Instead of a professional check-in, I was forced into a broken third-party app process that left me and my pet stranded on the sidewalk at midnight. When I reached out for help, I was told there was a 12-hour response window and was essentially told to find a hotel on my own.
I spent two hours in the middle of the night—exhausted and with my pet—trying to find last-minute accommodations. I walked into my professional conference the next morning on zero sleep.
This isn't a minor 'glitch'; it is a total abandonment of a guest. As someone who works in environmental hygiene, I understand the importance of operational standards and safety. Landing has none. I am demanding a full refund and reimbursement for the hotel costs incurred due to their inability to provide the service I paid for. Airbnb: You are better than this. Landing: Do better or get off the platform."

I sold my home and moved to Landing a couple of months ago. This has been a much better experience compared to home ownership. Changing neighborhood every few weeks, moving to cities and feel free from all the hime maintenance!

If your lifestyle allows this, it would be a great experience.

There are some bumps here and there, but they take care of the issue pretty soon or you can move to a other property instantly!

My mother and I have been offered a settlement agreement of $15,000 by Hello Landing multiple times. Each time, the language in the agreement was deceptive and not straightforward, preventing any fair resolution. I have since contacted Airbnb, as part of the booking was through them, and Airbnb has escalated the issue to their insurance due to serious problems, including health risks from construction dust, theft of jewelry, invasion of privacy, and unlawful entry by construction workers, which was never disclosed in advance. In addition, Hello Landing did not have a proper business license to rent out their properties at the time we booked, which is a serious issue for Airbnb’s insurance, since they cannot insure a host without proper licensing. Therefore, their property was removed from Airbnb. All of these statements can be proven with fines from the Department of Housing in Washington, D.C., which I have in writing.

Our second time staying at a Landing property. Our second great experience! Secure building, secure parking, friendly and helpful residents. The Landing crew was always just a text/call away to answer any questions. Both times the accommodations were exactly as advertised and completely met our needs.