Landing Anmeldelser 3.194

The booking process was so easy and the staff is so helpful and responsive! Great booking experience so far!

Bad stay!! Roaches and shower was sometimes cold

Every time I call, the people want to help and do help. Response times have been great as well.

Landing housing stays has been so amazing really easy to use and wonderful choices. Melissa was so amazing helping me extend my stay. I liked it so much. I wanted to stay longer thank you Landing and thank you melissa.

I was referred to Hello Landing by a friend who was moving from California to Peru and needed a short-term place in between. Within 24 hours, I had a place, was approved, moved in, with no hiccups! Everything was there when I arrived, from a vaccum and broom to all the shampoo / washer pods / etc. for my first week there. Highly recommend!

My experience was flawless! From booking, to verification, to communication with Dashay. She is fast, extremely nice, and takes care of everything. I cannot say enough good things about my experience. It’s a WOW!

We've sampled 20+ cities including hundreds of the country's best restaurants, recreational trails, and amazing destinations with the Landing standby program. And we've saved a ton of money in the process. Best deal on earth!

Ernesto was terrific, helpful, patient, knowledgeable, and very professional. He solved my problem.

Landing is a great place to stay for short or long term. We’ve stayed in about five different Landing units in various areas of Indianapolis for short term stays. The units are always of quality and comfortable, much higher than other platform places. But one of the best aspects is the service, from their support line to the local manager Aaron Rawlins, who always responds quickly to any issues or requests, often going out of his way to make sure we are happy and accommodated. Would highly recommend booking a stay at Landing, you’ll soon be looking forward to your next stay!

My experience with Landing (HelloLanding.com) raised serious concerns about privacy, transparency, and billing practices.

The first major issue is their handling of personal information. In order to even browse available properties, they require users to provide sensitive contact details such as a phone number and email address. What is not made adequately clear is that this information will also be shared or sold to third parties, including major data brokers like Experian and others who may further redistribute that data. This can include your name, phone number, email address, and even location preferences based on the cities or properties you search for.

What makes this especially concerning is how difficult it is to remove your information afterward. Deleting your Landing profile alone is not enough (which alone is a multi-step process that requires several days). Users may need to submit multiple separate data-removal requests through various affiliated data firms, many of which request even more sensitive information — including scans of government-issued ID — before processing deletion requests. In practice, this creates a system where protecting your privacy requires surrendering even more private information to additional companies. The process feels extremely predatory and unnecessarily invasive.

The second major concern is the lack of transparency surrounding membership enrollment and recurring charges. During checkout, there is a checkbox that appears to ask whether you want to enroll in their annual membership program (roughly $199/year). A reasonable customer would assume leaving that box unchecked means they are declining enrollment. However, elsewhere in the required terms and conditions are provisions effectively stating that by proceeding with the booking, you are still agreeing to membership enrollment and recurring charges regardless of whether that checkbox was selected.
That kind of design is deeply misleading. Important financial commitments and recurring billing obligations should be presented clearly and unambiguously — not buried across multiple legal agreements while the visible checkout interface suggests otherwise.

Overall, my experience left me feeling that Landing prioritizes aggressive data collection and subscription enrollment tactics over transparency and customer trust. Anyone considering using the service should carefully review every agreement, monitor their billing closely, and think twice before providing personal information simply to browse listings.

I enjoyed my stay at the 52. Everything was amazing from the loft, to the crystal pool. It was super quiet, you rarely see your neighbors and everyone minds their business. The location was quiet, and I was able to get on the interstate with ease. It was only a 30 min drive to the beach! I am planning to stay here for every trip I take to Pensacola!

Landing was super helpful about transferring me from one of their properties to another. They were very responsive!

Instructions to find the apartment at Wauwatosa Wisconsin weren't great but once we found it, it exceeded our expectations. It was truly a home away from home, as it was immaculately clean and had everything needed for a fuss free stay. We highly recommend staying here and will definitely be returning for a longer extended stay!

Customer service is better than I ever knew possible. Huge shout out to Lisa and Jessica. If there manager sees this I want you to know how special of people you have!

I loved my stay at the Railyard in Denton TX. The apartment was well laid out, clean and comfortable. The area was close to downtown as well as I-35.
The staff that I spoke with were very friendly and helpful. I will definitely put this on my list of places to stay in the future.

I’ve been retired nine years and during that time have used Airbnb exclusively to live in various places, with no “permanent” location. Using Landing for the first time now has been smooth going and I look forward to explore new locations. The unit is comfortable and fully equipped, much more to my liking than the other option.

The Landing has helped me twice in the last year and both experiences were great. I rented in Atlanta with a convenient location to work, nice facilities and very generous with the furnished items. There were necessary tools as well as extra decorative touches that made it feel like a home.
Every employee I spoke with in both rentals were great with an especially helpful and kind man named Brendan who listened to my needs and helped every time. He followed up on maintenance issues and was a great middleman between the Landing and the apartment management itself so I didn't have to slow down and make the calls. Thanks to him and his team! I highly recommend The Landing!

My daughter is a travel nurse on contract in Seattle and she is in a Landing apartment. Her apartment was broken into yesterday. The external door has a FOB. The apartments say Landing has multiple FOBS but won't disclose how many. My daughter's contact at Landing, Pablo, is either unresponsive or gives empty promises (lacks follow through). Pablo is either overworked or incompetent. I'm not sure which but either will land the company in court. She cannot submit a work order or ask for a solution because Landing is the Leasee and they must do it. But they don't! I will hold Landing liable if anything happens to her. Not only has someone gotten into her apartment, her refrigerator has been out of commission for days, spoiling her food and no attention has been given to that. This company has no customer service and disregards the safety of their tenants.

Joe from Landing was so very professional and informative, you really don’t get a Customer service like that anymore. Went above and beyond to help set us for our next reservation. 5 stars ⭐️ all the way around. He also spent some time with us and answered all our questions regarding the membership. Thanks Joe! And thanks Landing.