Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Just booked a ticket for myself, my 2 young kids,, my mum and sister to go to my Grandmother's funeral using a travel voucher i got given for cancelled during 2020 lockdown. Was very lucky to have 2... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

They are a con, scam company. Led us to believe and sent confirmation of round trip flights but sent a false email unknown to us. When checking return flights nothing was booked, we had to purch... Se mere

Bedømt til 1 ud af 5 stjerner

If I could select minus stars I would! We booked flights in 2022, they made an error and issued us vouchers. We decided to use the vouchers for our honeymoon, however the service has been absolutely a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was very impressed with the quality of service and customer care provided by Hello Fights team and in particular my consultant Mr John Whiteman. This is a very professional company who followed thr... Se mere

Virksomhedsoplysninger

  1. Flybilletbureau

Oplysningerne kommer fra forskellige eksterne kilder

We offer expert and well-trained travel agents for Hello Flights from London, UK who will guide through to the best deals.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

412 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

A colleague by the name of John…

A colleague by the name of John provided really excellent customer service by explaining everything in detail, emailed all relevant corresppondence regarding my booking references and payments, as well as responding concisely to any queries or reservations I had.

9. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 STAR SERVICE

The agent Ramsay was excellent and his customer service was amazing. He was very patient and calm through out the booking process. I ended up paying less for my flight ticket to US thanks to Ramsay.
I had the best customer service from Ramsay. Definitely using this service again for my next trip. Well done and keep it up .

8. august 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is an absolute SCAM/STAY AWAY

This company is an absolute scam. Please do not use this company to book any flights. They are out to steal your money and they will stop answering your calls the moment you start asking about your ticket. Everyone will act as if they are professional but they are not at all. They will also pretend to be other people when you call. Please do not allow them to scam you. They are not legit and you should not provide them with any of your details.

This company is a scam because they tried to remove my comment. Any reputable company would reach out to a client to resolve such issues. However, we all know this company is a scam so they rather continue to post fake positive reviews. PLEASE STAY AWAY FROM HELLO FLIGHTS. Also keep in mind my review is Verified.

17. november 2023
Helloflights-logo

Besvarelse fra Helloflights

Dear Daniela,

We are unable to find any details in our system. Please provide your complete details along with name and number. Then quality assurance team will sort it out within 48 hours.

Best Regards
Customer Care Team

Bedømt til 1 ud af 5 stjerner

Do not use!

Our experience with this company and John Whitman has not fallen short of a 5 star service. He remained professional throughout; answered all our enquires within a timely manner. Will be sure to recommend to friends and family.

Update!!! Avoid this company! They ask for reviews right after booking, but close to the departure date, they become unreliable.

A few weeks before our trip, they notified us of a flight cancellation, rebooked us, and provided a £500 voucher valid for 3 years. When attempting to use it in January, they claimed new terms, allowing only £100, with no clear communication or updated terms.

Despite reaching out twice via email, there's been no response. Legal advice has been sought. Cheaper travel agents might seem appealing, but the long-term costs can outweigh the benefits of booking directly with airline!

17. juli 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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