I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Se mere
Virksomheden har svaret
Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Se mere
Virksomheden har svaret
First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.
Kontaktoplysninger
4, Nine Mile Water Business Park, SO20 8DR, Stockbridge, Storbritannien
- 0800 032 1301
- customerservices@hearingdirect.com
- hearingdirect.com
3,9
God
12 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price!
4. marts 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Besvarelse fra Hearing Direct International Ltd
HI Patricia, we have been emailing you accordingly.
You did get 5 star because I did want…
You did get 5 star because I did want different make of batteries but most I wanted were out of stock so made do, if I’m honest as you’re a mayor supplier I couldn’t understand why they weren’t available in larger quantities
27. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! we have taken them on board.
Poor service
Ordered early March - still not delivered mid April.
Had to chase order - they say a supply issue - poor customer update
Update : they have replied to say sorry and glad I have my order now! I DO NOT HAVE THE ORDER - I AM STILL WAITING
Very poor customer service
1. marts 2024
Besvarelse fra Hearing Direct International Ltd
Hi Peter, I am sorry about that and am glad you have the order now.
Quality products
I purchased a pair of hd 230 hearing aids a fair while ago and they have been excellent products,I have just ordered some filters and batteries and they arrived very quickly excellent service thanks.
29. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Besvarelse fra Hearing Direct International Ltd
Hi Richard, I have contacted you via email regarding this order.
Perfect goods, fast delivery 5stars
Ordered some replacement tubes for my Stretta hearing aids, they were delivered quickly and well packaged. Just the job and in perfect condition.
I will definitely shop here again.
28. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Prompt delivery and good value.
Order for my batteries for my husband's hearing aids came very promptly , maybe the next day ! Good value and prompt service. Thank you.
27. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Poor service throughout
Aids incorrectly set up. Took a month to sort out. Never phoned back when promised which meant I had to continually chase. Basically poor service throughout.
26. februar 2024
Besvarelse fra Hearing Direct International Ltd
Hi James, I realise we didnt provide the best service for which I apologise. Are you ok now with the aids?
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Not easy to find. Glad I found you. The price was very good.
The product was difficult to find in Europe but your Company had it. Great !
However I think you do have a subsidiary in France. Too bad the product had to cross the channel because unavailable in France. Bottom line: I am happy with your help. Glad I found you on the Net.
25. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Very happy for 2 years
Very happy for 2 years. Now can’t contact them. Have emailed and left messages on both answering machines. Now machines are full. Just need to know what is happening
25. februar 2024
Besvarelse fra Hearing Direct International Ltd
Hi Ann, I have now spoken to you.
Pas de mauvaises surprises
Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables.
Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre . . Allemagne . . l'Europe est belle et grande.
24. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
La commande a été traitée tardivement…
La commande a été traitée tardivement alors que vous fabriquez les produits.
22. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
I ordered parts for my hearing aid and weeks later you told me it was our of stock. I cancelled my order.
I ordered parts for my hearing aid. Weeks
22. februar 2024
Besvarelse fra Hearing Direct International Ltd
Hi, I am sorry about that, we were in short supply and should have communicated better!
Dependable
20. februar 2024
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Batteries never arrived
Batteries never arrived, contacted customer services they could not be certain they were delivered. Sent out a second order, they never arrived either, even though address and eircode were correct
They just gave me a refund of the cost.
Wasted a whole month - not pleased
20. februar 2024
Besvarelse fra Hearing Direct International Ltd
Hi Sean, I am terribly sorry, I realise the frustration. Hence the refund. We are looking again at our tracking.
Besvarelse fra Hearing Direct International Ltd
I am sorry about this, I have emailed you directly.
Besvarelse fra Hearing Direct International Ltd
Thank you for your comments! Should we be able to assist in the future please let us know!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.