Haveryridge Anmeldelser 

Tried to return shirts because they were too masculine looking. They offered to send replacements. Those replacements never came. They then offered to refund 75% of the cost if I kept them. That refund never came. For literally six months I emailed them weekly and got a cheerful response each time saying a manager was involved and my refund was in the final stages. Clearly AI responses and never a refund. So scummy.

First of all the shirt I ordered did not look anything like the one they advertised on facebook. The fabric was pure crap. Also ordered a cashmere jacket that was stiff and heavy. Customer service was very nice about returns as they know it would cost more to return to Berlin Germany than I paid for both pieces. I was offered a partial refund which was nice. Beware of buying anything over seas.

Absolute appalling quality and an example of fast fashion pollution. I’m so disappointed I fell for this. Absolutely do not buy.

I wish there was a negative star. I had the same problem as everyone else. Shitty quality, tried to return, actually shipped back to Spain at MY expense, and got the run around and then...crickets....
So now they have the item and my money. Next time I will definitely check these sites before buying. Total RIP OFF!!!!!!!!!!!!!!!!!!!!

This is a scam! I got sucked in expecting a quality product not the crap I received. They are not transparent and they do respond offering 25 % discount if you want to keep the product. They actually told me to return the product to Germany. It hardly was made there! Do not buy !!!!!! They are smooth talking crooks

fake, fake, fake!!!

It’s cute but shorter than I expected. The quality’s actually really good though, so I might just layer it. Took a bit longer to ship, that’s all.

Lieferung dauerte 6 Wochen. Es gab keine Antwort auf mehrere Mails zur Nachfrage. Der gelieferte Mantel ist nur Müll, man kann es nicht anziehen. Vermutlich noch voll von giftigen Chemikalien. Es gibt keine Möglichkeit der Rückgabe.

You could improve by refunding my money! You could improve by providing a return address within the continental US.

Common theme...total scam. I ordered shoes...which took weeks to arrive since they came from China. Wanted a refund - only offered 40% of the price, but I could keep the shoes (which were not what I actually ordered in the first place). I said I wanted a full refund and would return the shoes, but that would have cost more than what I paid since the return address was in Spain. Customer service has been very quick to respond, but it's been a complete charade pretending they'd refund a negotiated 70% of original price. The rep "Julia" has done a fine job keeping up the cover story. So...it's a complete ripoff...don't get sucked in!

Less than 1 star
Harevy Ridge lets you think the company is from the US .

Advertising through a US website
There is no phone number to the company on the website

Returns are a difficult ,they want you to return to an address in another country
The Merchandise I received took over one month to arrive , was not as described , it is cheap looking , it does not fit well, the garment is unfinished looking and unlined .

The customer experience give me the feeling that they could be Fraudulent altogether misrepresenting themselves to the US consumer

They should be reported to the FBI ‘s International crimes unit for defrauding customers .

I went to return the very cheaply made product that took over a month to receive and this is what they said in an email to me:

Thank you for getting back to us and sharing your feedback!You’re welcome to return the items to our return address below for a full refund:

Return Address:
Lindenstraße 45
10115 Berlin
Germany

If return shipping feels like too much of a hassle, we can offer you a 25% refund without needing the items returned. If that still feels too low, we’re happy to discuss and possibly increase the offer to ensure you’re properly looked after.

Please let me know how you’d like to proceed, and we’ll make sure this is resolved smoothly for you. 😊

Best regards,
Julia 😊
Customer Service Representative

I am suggesting that those of us who has been defrauded by these two online retail companies such as Havery Ridge and DUVAL should sign an online petition against them and report these company to Interpol and FBI for the financial fraud and organized crimes that they have perpetuated against all of us. These two companies are nothing but a criminal enterprise, once they take your payment, that is the beginning of trouble.
I also think we should take Google to task for advertising fake companies on their platforms

DO NOT BUY. 5 weeks to deliver and then product was NOTHING like what was advertised/pictured. Super cheap, poor quality.

lies, ordered in august and still not turned up, chat gpt bullsh*t responses fobbing off, avoid this fake company at all costs.

What a nuisance! I don’t feel like wasting more time so I’ll just say STAY AWAY from this company! They make returns super difficult!

I ordered a linen shirt which took weeks to receive. The quality of the shirt was thin and didn't look like normal linen.It was way too big (size small) so I tried to return and get a refund. They told me to keep the shirt and I would receive a refund. After corresponding with them via email several times they said they would give me 60 percent refund. I have talked to them since June and they continue to respond my refund is on the way. I finally told them I could care less now, I would just report them to BBB and give them the lowest reviews I could. I have never worked with a company this bad! Do not order from this low rated company. Read reviews first!

Cheap chinese stuff. Nothing like what is on their website. Do not buy.

Don't expect much. I checked return policy before ordering and felt good that was an option. It took two months to get my product. Quality was sub-par. I followed the procedure to email them to get a return. Guess what...I learned I would have to pay to ship the return to Germany from USA to do the return and then they offered just to give me 25% refund if I didn't want to go to the trouble. It's a game! We settled on a 50% refund and I will never buy from them again! Now I have to watch to see if I ever get the refund. Again, I'm not expecting much.

I wanted to return an item and they demanded an extraordinary amount to do so. Instead, they agreed to refund me 50% of the item (only $40!). After more than ten emails, obviously handled by a chatbot telling me "your refund is on the way", I of course gave up. HAVERYRIDGE IS A SCAM. STAY AWAY FROM IT.

Zero stars it took 3 months to get my money back for a linen top I ordered . Was not linen did not look like the pictures at all . Was a cheap temu rag that’s probably an insult to temu! Horrible do not order from these scammers!!!!