so I had a an issue wiht this bank like im waiting for my EFT transaction to be cleared and then when it was already cleared and my funds are already available.and im trying to to send a e transfer to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First, it’s a great opportunity that we’re approved. Paying mortgage together with property tax is a very easy for me. Second, I am also thankful and grateful that we were given considerations & gra... Se mere
When no other bank institution would like to deal with me who had a finished consumer proposal history, Haventree bank was the only one that open their arms and accepted me as their client. 3 years... Se mere
Virksomheden har svaret
I've been with Haventree through multiple renewals, I have recommended them in the past, but, I'm not sure I'll stay for much longer. I renewed with a ridiculous interest rate that tacked on an additi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have bruised credit or new to Canada, we can help! Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative residential mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms. We are federally regulated by the Office of Superintendent of Financial Institutions (OSFI) and are members of Canada Deposit Insurance Corporation, Canadian Bankers Association, Payments Canada and Registered Deposit Brokers Association.
Kontaktoplysninger
3,6
Middel
252 anmeldelser
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Besvarelse fra Haventree Bank
Hello Linda, thank you for sharing your experience with Haventree Bank. We’re pleased to hear about your positive experience. - Haventree Bank
Money Hungry/ Property Hungry
Well where do I begin.. everything was going good for a few years with the payments coming out once a month once certain day. As of February 2023 I missed one payment with them and I tried to contact them saying I was going to come up with the payment when I got my taxes and so on and appreantly they assumed that I'd missed the second payment in March and now everything is going to their law department and now they put a lein on my house only giving me 1 or 2 days to pay the the amount that they are asking. They don't care if families have young children they want their money right away. I'm trying to come up with solutions to pay my bills and take care of my family. I don't recommend this company to anyone since they liking screwing ppl over BIG TIME. They are trying to force me and my family out of the house to make them look better.
13. marts 2023
Uopfordret anmeldelse
Work got very slow for me so I ended up…
Work got very slow for me so I ended up one payment behind on my mortgage and was told it's been handed over to legal and they also stopped taking regular payments. Got a letter from their legal dept. Within 2 weeks saying I owed the 2 months now as well as another 2000 for fees. If not payed 2 days before I received the letter they would proceed with foreclosure. 2 weeks later was served with papers. They are not interested in working with or helping people at all. Only thing there concerned about is their bottom line. They are definitely preying on people's misfortunes. Would not recommend anyone using this company as a lender.
8. marts 2023
Uopfordret anmeldelse
No Stress Mortgage Renewal
Mortgage Renewal couldn't have been easier! Very happy that we were able to renew our mortgage quickly by just signing and emailing back to Alnoor Nenshi. He quickly confirmed receipt and we received our Renewal Documents next day.
8. marts 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
Hi Elizabeth, thank you so much for taking the time to leave a review. We are pleased to hear about your positive experience with your mortgage renewal. We’re here to help! -Haventree Bank
I've had a couple weeks off work due to…
I've had a couple weeks off work due to back spasms. I broke our agreement missing two payments. Haventree Bank's penalty is 67% of the payment plus a $ 100.00 administration fee. If you miss a payment Haventree Bank will bury you in penalties. They've had a property maintenance company show up unannounced with a notice to call the maintenance company to let them know how many people live here. I got a call from them yesterday afternoon telling me I had to have $ 1,000.00 by end of day. I forwarded them a email showing I have been approved for a mortgage refinancing in 2 weeks by another lender and that the missed payments were included. Haventree had sent me a renewal a couple weeks ago several points higher than any other offer. I was told they couldn't wait 2 weeks for their money and that they will be foreclosing. Haventree Bank is a predatory company.
23. februar 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
Hello Richard, thanks for taking the time to leave a review about your experience. We have received your email and have escalated your concerns to the appropriate department.
As we take protecting privacy very seriously, someone in our management team will be reaching out to you directly. If you have any further questions, please feel free to discuss with them directly.
-Haventree Bank
Excellent job very professional way
It’s very nice talking to any one
Explanation very easy
Very kind people
Which is very hard to see this this days
Thank u
21. februar 2023
Besvarelse fra Haventree Bank
Hi Ahlam, Thank you for your review! We really appreciate you taking the time to share your positive experience with our team. We’re here to help!
-Haventree Bank
My specialist was very helpful in the…
My specialist was very helpful in the renewal process.
13. januar 2023
Besvarelse fra Haventree Bank
Hello Brian, thank you for leaving this 5-Star review! We’re happy to hear about your positive experience with us.
-Haventree Bank
Not happy with agents performance
The agent that handled my renewal was not very efficient. He sent me via email papers to sign and said that he was extending my deadline by one day. I have not had any contact with him at all prior to that email.
It took 16 messages back-and-forth before we got the paper signed properly.
It was the same way last year. The agent is not very proficient and knowledgable about sending emails and having them signed. I would prefer not to deal with that agent anymore. That’s twice that he had trouble communicating.
If you wish I can send you the emails that show you exactly what miscommunication was happening.
24. januar 2023
Besvarelse fra Haventree Bank
Hello Suzanne, thank you for taking the time to leave your review and bringing this to our attention. This certainly is not the experience we wish for our valued clients. We have escalated your concerns to the appropriate department. -Haventree Bank
Amazing bank ty for helping out
2. februar 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
Hello Candy, thank you so much for taking the time to share your positive experience. Helping others is at the heart of who we are and we’re happy we’ve been able to help you. We’ve shared your feedback with the team to celebrate this positive review.
-Haventree Bank
Everything was done in a timely manner
Everything was done in a timely manner. Forms were easy to fill out and send back.
2. februar 2023
Besvarelse fra Haventree Bank
Hello Judy, thank you for sharing your review. We are pleased to hear about your positive experience and that we were able to offer an easy process. We have shared this feedback with the team to celebrate a job well-done.
-Haventree Bank
Al was great to deal with.
5. februar 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
Hello Lori, thank you for taking the time to leave a review. We are happy to hear we were able to help you renew your mortgage. We have shared your feedback with the team to celebrate a job well-done.
- Haventree Bank
Besvarelse fra Haventree Bank
Hello Carol. Thank you for taking the time to leave a review. We are happy to hear we were able to help you renew your mortgage in this current challenging mortgage rate environment in Canada. We have shared your feedback with the team.
-Haventree Bank
I applied for an IT position
I applied for an IT position, through an agency, at the HeavenTree company and was very excited to join them for a life time career to put my 110% in. After completing 2 online IQ tests, passing a technical panel interview with 3 of their technical employees, passing a behavioral interview with their director of IT and going in for a face to face interview with their VP of IT whom persisted on providing two references immediately, they decided to not to hire me because I was not bilingual. In the job description it was indicating as "not mandatory". How professional these people are? Obviously none. Did they care about my time and effort? No. Are they trustable? Absolutely not. I would never recommend working for this company as they don't appreciate your time, efforts and interest in working for them. I was even humiliated for my 25 years of work experience on my resume by their VP of IT. Isn't that a discrimination? Yet still I kept my professionalism by respecting the VP by giving her outstanding complements on her career. Shame on her who treats people like dirt.
18. januar 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
We appreciate you taking the time to share your feedback with us. Just as we value our customers, we value our candidates, and this is certainly not the experience we wish for our candidates. We've escalated your concern to the appropriate department to help us improve our interview process and candidate experience.
There appears to be a miscommunication with your recruiter as bilingualism was not needed for this role. If you would like more insights on your application, please connect directly with your recruiting agency.
We appreciate your interest in joining the Haventree Bank Team and wish you all the best in your future endeavours.
I was very nervous because I'm not very…
I was very nervous because I'm not very computer savvy. But your Associates helped me effortlessly.
14. december 2022
Besvarelse fra Haventree Bank
Hello Karre Christine, thank you for leaving this 5-Star review! We’re happy to hear about your positive experience with us. We’re here to help! - Haventree Bank
It was seemless to renew...although I…
It was seemless to renew...although I wish rates had been better. It helps we will get tge cash back signing bonus.
10. november 2022
Besvarelse fra Haventree Bank
Hi Penny, thank you for sharing your review. We are pleased to hear about your positive experience and that we were able to offer an easy process.
- Haventree Bank
We are very happy with the service…
We are very happy with the service received from Haventree. We are now living in our dream home and couldn't be happier. The mortgage renewal process was made super easy by their representative Sergey. Thank you!
9. januar 2023
Uopfordret anmeldelse
Besvarelse fra Haventree Bank
Hi Christine, thank you for sharing your positive experience. We’re happy to hear that we’ve helped you get your dream home! – Haventree Bank
Mortgage specialist was helpful and…
Our Mortgage specialist Sergey Demediuk was very helpful and renewal was easy and fast. Thank you for looking further into the cash back offer with the finance department…very much appreciated!! We have always been happy with our experience with Haventree Bank!
12. december 2022
Besvarelse fra Haventree Bank
Hello Susan, thank you so much for taking the time to leave us your review. We have shared your kind words with team to celebrate a job well-done.
- Haventree Bank
Mortgage Renewal had some how not seen the renewal…
I had some how not seen the renewal document. The Haventree team resolved the problem efficiently and professionally.
2. december 2022
Besvarelse fra Haventree Bank
Hello Hardeep, thank you for sharing your experience with Haventree Bank. We’re pleased to hear about your positive experience.
– Haventree Bank
Representative was knowledgeable and…
Representative was knowledgeable and had answers right away
28. november 2022
Besvarelse fra Haventree Bank
Hello Jason, thank you for sharing your experience with Haventree Bank. We are pleased to hear that we’ve answered all your questions. We’re here to help!
– Haventree Bank
Besvarelse fra Haventree Bank
Hello Brad, thank you for sharing your experience with Haventree Bank. We are happy to hear that we were able to offer you an easy renewal process.
– Haventree Bank
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.