Objednal jsem si z nabídky pánské boty. Doručení proběhlo v pořádku, jen velikost mi nevyhovovala. Po skontaktu se zákaznickým servisem jsem dostal nabídku si je ponechat a za výraznou slevu mi pošlo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
ich hatte eine Ultraschallzahnbürste bestellt. die erste Zahnbürste kam schon defekt an. Dann ging der Emailmarathon mit VIP kundies los. Nach langen Hin- und her bekam ich dann eine Ersatzzahnbürste.... Se mere
Mein Paket wurde aufgrund meines nicht am Briefkasten aushängenden Mädchennamens nicht zugestellt und einfach direkt zurück geschickt. Trotzdem wurde ich vom Unternehmen angeschrieben und gefragt... Se mere
Objednala jsem si dámské sandále. ale u jednoho páru jsem zjistila opravdu nepatrnou chybičku. Když jsem kontaktovala zákaznický servis, mile mě překvapil přístup a ochota situaci vyřešit k mé spok... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.
Kontaktoplysninger
Tyskland
- customer@hatme.de
- hatme.de
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Die notwendige Stornierung…
Die notwendige Stornierung funktionierte gut. Über die Qualität der Ware kann ich deshalb nichts schreiben.
Pillows order
I ordered 2 pillows. They let me know they were ordered twice. I didn't order them twice it must have been an admin mistake. However after a few emails it was all sorted and the second order was cancelled and refunded.very prompt response from the customer service team. I must add the pillows arrived and are really good quality. Best night's sleep I have had in a while
I had a genuine reason for cancelling…
I had a genuine reason for cancelling an order and the company was really understanding and without any problems organised a refund. This is an example of of good service so I will not hesitate to order other items in the future
Great Customer Service!
I made a mistake in my order. It was totally my mistake but they worked with me to stop the shipment and refund my payment. That is a company I will do business with in the future!
Ordered some items and inadvertently…
Ordered some items and inadvertently had the wrong address for delivery. Hatmeo sent me an email to alert me and asked for updated address details. That done I received notice acknowledging they had corrected my details and resent the item all without charging me extra postage. Great service and a wonderful experience from Hatmeo. Thank you!
Kept up communication well and refunded…
Kept up communication well and refunded money within a few business days as advised. Thank you.
Helpful customer service
Helpful customer service when I inadvertently ordered same item twice
Refund
I have had no issues at all and everything arrived on time and in excellent condition.
I have ordered many bras from this company.
I have ordered twice by mistake and a refund is being processed.
I had trouble with my adult electric…
I had trouble with my adult electric toothbrush not working, e-mailed the company got a reply straight back sent them videos of said item, they are going to send me a new one.😁
Great customer service !
We ordered two pillows but decided to cancel the order because my wife no longer needed them . Mia was very helpful and arranged a prompt refund of £74.99 . Thank you for really good customer service ! Roy T
I ordered two bras but they were not…
I ordered two bras but they were not the right size. I emailed customer service and they immediately responded. They will send me replacement bras at the correct size. as long as I pay shipping costs. They were very polite and curteous. I would definitely recommend this company for its excellent customer service. Annette Rodeiro
欠陥品の交換有難う御座いました
Although my package arrived damaged
Although my package arrived damaged, the company promptly responded and is sending a replacement. Of the two items I received, the one that was not broken, works beautifully.
Company was excellent to deal with my…
Company was excellent to deal with my questions and queries were dealt very positively and I was very impressed with how quick they responded to my queries
Pantofii achizitionati sunt excelenti
Pantofii achizitionati sunt excelenti. Sunt caldurosi, flexibili si usori. Poti sa stai cu ei multe ore si sa nici nu simti ca ii ai.
Soft-BH
Die BHs sind super bequem und auch optisch ansprechend.
Die Lieferung erfolgt zeitnah.
I ordered two emergency choking aids…
I ordered two emergency choking aids which arrived very quickly I am very impressed. Company very quick in responding to queries would definitely buy from again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








