Our experience in your Holywood store was amazing due to your staff member Daire. He was informative, helpful and gave us enough advice to enable us to choose a new laptop.
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Se, hvad kunderne siger
Friendly and helpful staff that made the experience a lot less stressful. The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge fr... Se mere
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Great experience & service. Many thanks to Tiarnan who went above and beyond to ensure I got exactly what I wanted at a really good price, plus tips of how to get the best out of the camera. Couldn't... Se mere
Virksomheden har svaret
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Kontaktoplysninger
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Storbritannien
- 028 9039 5800
4,8
Fremragende
566 anmeldelser
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Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Rodney,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Delivery right at start of slot
Delivery right at start of delivery slot. Delivery people very efficient and friendly
Staff in store also very efficient and friendly well done
22. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We're happy to hear that our delivery was on time and our staff were efficient and friendly. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Kind Regards,
Kevin
ADAM was so helpful and friendly
ADAM from belfast hollywood exchange, was so helpful and friendly, he knew what i wanted and what i didnt want in a fridge freezer after a few questions id asked him. As i was stuck between 2 of silmar products, he helped me choose the right one for us.
22. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Gill,
We're happy to hear that our team member was so helpful and friendly during your fridge freezer selection. We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Kevin
Professional service
The salesman- Davy- was very professional in his delivery and excelled in customer service. Extremely helpful and provided good advice.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Mr Murray,
We're happy to hear that the person who assisted you excelled in customer service! We appreciate you mentioning their helpful advice and professionalism. Thanks for your feedback.
Kind Regards,
Kevin
Excellent delivery
Good communication. Friendly and efficient delivery
19. november 2025
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Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're happy to hear that you had a positive experience with our communication and delivery services. Thank you for your kind words!
Many thanks,
Katie.
I ordered a mattress on 24/09/2025 and…
I ordered a mattress on 24/09/2025 and paid in full on that date. I was advised it could take 4-6 weeks for delivery. My mattress was delivered on 12 /11/2025 - 7 weeks later. All other aspects of my purchase were satisfactory.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lyn,
We appreciate your order and are sorry the delivery took longer than expected. We value your feedback and will review our delivery timelines. We're glad the other aspects of your purchase were satisfactory.
Many thanks,
Katie.
I have just had the best customer…
I have just had the best customer service experience at Harvey Norman. I bought a TV for my elderly father as well as Bluetooth headphones but when I got home the TV did not have Bluetooth. I went back and explained that the very helpful guy that sold them to me said they would work. A great guy called Stephen who seemed extremely knowledgeable said that since I was sold them with the understanding that they would work with the TV, then they would do what they could to help. They ended up giving me a much more expensive pair of headphones at no extra cost to me. I was absolutely delighted with the wonderful service I received. Also, the girl working on the till was brilliant too. Such friendly, helpful staff. I'm going back this week to buy a TV for ourselves after having such a great experience at Harvey Norman. Thank you!
12. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Blairzo,
We're happy to hear that you had such a positive experience. We appreciate you sharing your experience regarding the TV and headphones purchase for your father. It's great to know that our team could assist you with a suitable solution. We're delighted you were so satisfied with our service and look forward to seeing you again.
Many thanks,
Katie.
A very nice experience
A very good, kind and helpful team has come and mounted the product. Very impressed by the job. And the product is high quality as I expected to be.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We appreciate you sharing your feedback. We're happy to hear that our team was kind and helpful while mounting the high-quality product you expected.
Many thanks,
Katie.
Great service!!
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Robert,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Eileen,
We're happy to hear that you had a positive experience with our prompt, courteous, and effective service. Thank you for your feedback.
Many thanks,
Katie.
Fast efficient delivery guys
Fast efficient delivery guys. Happy and friendly. Would use again
13. november 2025
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Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Joanne,
We're happy to hear that our delivery service met your expectations! Thank you for your positive feedback; we appreciate your business.
Many thanks,
Katie.
Very efficient and friendly guys
Very efficient and friendly guys, even in dire weather. Thank you both.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ailyn,
We appreciate you taking the time to leave us this great review. We're so glad our team provided efficient and friendly service despite the weather!
Kind Regards,
Kevin
Lee at Holywood Exchange
We were looking at coffee machines and Lee in the store at Holywood Exchange took his time and showed us the selling points of each machine. There was a glitch with the system but Lee was able to get a manager to help
9. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Amanda,
We appreciate you taking the time to share your experience. We're glad to hear that you received helpful assistance while choosing a coffee machine. Thank you for your feedback!
Kind Regards,
James
Very satisfactory delivery of new bed…
Delivery information was updated accurately throughout the day and arrived at the expected delivery slot time.
The delivery team were extremely courteous and placed the bed in the appropriate room and correct position. They assembled the bed in situ and the whole experience was very positive and professional.
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We appreciate you taking the time to share your feedback. We are happy to hear that you had a positive experience with the delivery and assembly service. It's great to know the team was courteous and efficient.
Many thanks,
Katie.
First time shopping here.!
Ordered a MacBook over the phone with Reece in the computer department, said I would pick up in a weeks time!Arrived at the store, Reece was there to greet me, extremely helpful and attentive. First time ever shopped here, very impressed.👍🇮🇪👽
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kevin,
We're happy to hear that you had such a positive first shopping experience with us! We appreciate you highlighting the helpfulness and attentiveness you received when ordering your MacBook. Thanks for your feedback!
Kind Regards,
Kevin
Spencer was a great help to us today
Spencer was a great help to us today. Got great deals during the black Friday sale.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi DJDewe,
We're happy to hear that you had a great experience and got some wonderful deals during the Black Friday sale. We appreciate your positive feedback!
Kind Regards,
Kevin
5 Star delivery! Fabulous!
Constant up to date information regarding delivery time, which was great!
The delivery team arrived exactly when they said they would.
They took the base and mattress upstairs. I was in the bedroom and overheard one of the team comment "Cream carpet!" I had just had new cream carpet fitted in the bedroom the previous day.
They were reluctant to walk into the bedroom as they had boots on and it was wet outside.
There was no problem I was happy for the bed to be left on the landing as they had done the hard work bringing it up the stairs!
Great delivery! Really impressed with their considerate customer service.
I would have no hesitation recommending this delivery firm. Thank you!
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Carol,
We're happy to hear that you were pleased with our delivery team's punctuality and communication. We appreciate you mentioning their consideration regarding your new carpet. Thank you for recommending our services!
Kind Regards,
Kevin
Had a great experience at the Holywood…
Had a great experience at the Holywood exchange store. Was served by a lady called Julia. She went out of her way to help, she was extremely friendly and helpful 😊
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Helen,
We are happy to hear that you had a great experience at our store. We appreciate your positive feedback regarding the service you received; it is really valuable to us.
Very nice guys.Very helpful…
Very nice guys.Very helpful .Straightforward delivery. Able to track the whereabouts. Great job
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Dee,
We're happy to hear that you found our team helpful and the delivery straightforward. We appreciate your positive feedback on the tracking.
Kind Regards,
Kevin
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We're happy to hear that our delivery team was punctual and good. Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
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