Our experience in your Holywood store was amazing due to your staff member Daire. He was informative, helpful and gave us enough advice to enable us to choose a new laptop.
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Friendly and helpful staff that made the experience a lot less stressful. The men delivering my items done a brilliant job especially having to use the stairs instead of the lift with my fridge fr... Se mere
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Great experience & service. Many thanks to Tiarnan who went above and beyond to ensure I got exactly what I wanted at a really good price, plus tips of how to get the best out of the camera. Couldn't... Se mere
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Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Kontaktoplysninger
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Storbritannien
- 028 9039 5800
4,8
Fremragende
566 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Julia was absolutely excellent
Julia was absolutely excellent. Great customer service and very attentive.
Great sales pitch in the extended warranty and a great link into it asking why I was getting a new monitor due to it breaking. As somebody who has been on sales over 15 years it was a throughly great experience!!
Julia gets a 5 stars
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Andrew,
We're glad you enjoyed your experience and found the service attentive. We appreciate your positive feedback regarding the sales approach and are happy it resonated well with you. Thank you for your five-star rating!
Kind Regards,
Kevin
Very pleased with my delivery …
Very friendly guys did the job promptly and efficiently .
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We are happy to hear that the team was efficient and friendly. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Helpful and knowledgeable staff
I was in your Holywood exchange store and was served by a lovely girl Julia who was extremely helpful and knowledgeable on the product I was looking for and although I couldnt get the item she offered an alertnative which I was extremely grateful for. I will be back in the store again after such a positive experience.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Natz,
We're happy to hear that you had such a positive experience in our store. We appreciate your kind words about the assistance you received and are glad the alternative was helpful. Thank you for your positive feedback; we look forward to your next visit.
Kind Regards,
Kevin
Two great guys arrived on time and were…
Two great guys arrived on time and were very helpful. Well pleased with the service received.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Robert,
We're happy to hear that the team was helpful and punctual! We appreciate your positive feedback and are pleased you were satisfied with our service.
Kind Regards,
Kevin
Word of warning
Word of warning, no sleep trail offered on tempur mattress, unlike other big retailers, if id knowing this i never would have purchased from this company, ALL the other online and in-store retailers offer this.
Poor effort
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Marcus,
We appreciate your feedback and regret that our sleep trial policy wasn't clear. We're sorry this influenced your purchase decision, and we'll review how we present this information.
Kind Regards,
Kevin
2 products supposed to be delivered on…
2 products supposed to be delivered on same day 1 was delivered the other wasn't which was the most important one a heat pump dryer 😡
I ended up having to drive to the warehouse myself today to pick it up from Mullusk industrial estate just outside of Belfast, 52miles round trip 😡
Also got sofa delivered few problems with that aswell, Mark on side of sofa & sides look bleached as if been in the sun or washed doesn't look the same as other matching sofa 😡 plus one recliner head rest clearly bigger about an inch an a half than the opposite side, and one recliner making a rubbing noise when reclining into and out of position 😡
Overall completely unsatisfactory service and products from yourselves and in future we will never be purchasing anything again as these items certainly weren't cheap so we won't be accepting an even cheaper service 😡
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Glen,
We regret to hear about the issues with your deliveries and the condition of your sofa. We appreciate you bringing these concerns to our attention. We'll investigate the delivery discrepancy and the problems with your sofa, including the color variations, headrest size, and noise. Your feedback is valuable as we aim to improve our service and product quality.
Kind Regards,
Kevin
Great customer service
Kevin was very knowledgeable and patient with us as we debated our sofa choices. He provided us with information about our choices including price breakdown and care packages. Kevin offered us welcomed advice and recommendations on our choices. A quality professional service. Highly recommend purchasing from Harvey Norman.
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Laura,
We appreciate you taking the time to share your experience. We're happy to hear that you found our team member knowledgeable and helpful during your sofa selection process. It's great to know the information provided assisted you.
Kind Regards,
Kevin
Delivered on time as planned
Delivered on time as planned, by two friendly and helpful guys. Great tracking system too - we were being sent regular updates on the delivery.
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Zara,
We appreciate you taking the time to leave us this feedback. We are happy to hear that you found the tracking helpful and the delivery team friendly.
Kind Regards,
Kevin
Excellent service
Excellent service. Mattress delivered next day. Delivery was great.very nice and welcoming staff. Thank you .
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Mrs Christie,
We're happy to hear that you received excellent service and a next-day mattress delivery! We appreciate your kind words about our welcoming staff and thank you for your feedback.
Kind Regards,
Kevin
Harvey Norm's (A Great Shopping Experience)
Having Never Purchased A Fridge Freezer Before, You Could Say That I Was Somewhat Nervous, And Very Much Unsure Tbh What Was Out There/The Best Brands/Makes To Go For Etc!! Anyhow, After Checking Online, I Decided On The German
"LIEBHERR Brand" As My First Over All Choice!! I Must Say That After Shopping Around For Prices, It Was "Harvey Norm" That Certainly Came Trumps For The Lowest Price!! Michael The Sales Associate In Harvey Norm's, Was Absolutely FANTASTIC And Steered Me In The Right Direction Model Wise When It Came Till My Liebherr Fridge Freezer (CND5204 In White) He Got Everything Sorted Out For Me Quickly, And His Helpfulness Went Above And Beyond!! Honestly Can't Thank Him Enough!!
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Paul,
We're happy to hear that you had a fantastic experience! It's great to know that our sales associate was helpful in guiding you toward the perfect fridge freezer. We appreciate you choosing us and taking the time to share your positive feedback.
Many thanks,
Katie.
Communication and delivery excellent
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Miss Stanley,
We're happy to hear that you were pleased with our communication and delivery service. Thank you for your positive feedback!
Many thanks,
Katie.
StephenM Excellent Salesperson
StephenM Excellent Salesperson, knew all the details about the items , got us a good deal, didn't pressure us left us to make up our mind. Only went in for TV came out with YV, dryer, washing machine and room cleaner
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ian,
We're glad you enjoyed your experience and appreciate your positive feedback. It's great to hear that the salesperson was helpful and provided a no-pressure environment while you were shopping with us. Thank you!
Many thanks,
Katie.
Above and beyond service
The two sales assistants Shay and Michael are a complete credit to your store. Professional, knowledgeable and going above and beyond which gave the purchasing experience and extra level that would make me recommend the store and make future purchases.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Quinn,
We appreciate you sharing your positive experience. It's great to hear that our sales assistants' professionalism and knowledge enhanced your purchase. We value your recommendation and future business!
Many thanks,
Katie.
Very attentive & knowledgeable staff
Hetty was super helpful & knowledgeable and made our search for a new fridge freezer very easy. Would highly recommend!
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Tracey,
We're happy to hear that the assistance provided was helpful and made your fridge freezer search easy. We appreciate your recommendation and thank you for your feedback!
Many thanks,
Katie.
Great customer service
Great customer service. Ellen was so helpful and answered any questions we had! Very friendly and made our shopping trip a lot easier!
19. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Chloe,
We're happy to hear that our assistance made your shopping experience easier. It's wonderful that our team member was so helpful and friendly. Thank you for your positive feedback!
Kind regards,
James
Was going to make the purchase online…
Was going to make the purchase online but I decided I would take a look in store, it was late on Saturday evening and Hetty came over and helped me, I told her my situation on my early morning starts and needed the coffee machine to suit me and she was so glad to help, i ended up leaving the store after closing time and wasn’t rushed, I appreciate all the help Harvey Norman and Hetty gave us, Thankyou
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Gareth,
We're glad you enjoyed your experience in our store. It's great to know that our team member was able to assist you in finding the perfect coffee machine to suit your needs. We appreciate you taking the time to share your positive feedback.
Many thanks,
Katie.
Excellent service
Very helpful and informative- great knowledge of products.
Able to price match products seen online.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ciara,
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team helpful and informative.
Many thanks,
Katie.
Great customer service from start to finish
Great customer service from start to finish. Dealt the Davy initially and he was great, delivery updates were welcome and on the date of delivery I was told exactly what the delivery times were. The two men who took the furniture in did a great job, professional and friendly, they assembled the furniture and took away the packaging. Would highly recommend Harvey Norman!
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Clare,
We appreciate you sharing your positive experience, from start to finish. We're happy to hear that you were pleased with the delivery updates and assembly service. Thank you for recommending us!
Many thanks,
Katie.
Dealt with sales person Stephen in…
Dealt with sales person Stephen in Hollywood Exchange,he just sorted everything and very pleasant as well would recommend both him and his store.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi William,
We're happy to hear that you had a positive experience at our Holywood Exchange location. We appreciate your recommendation and are so glad everything was sorted out for you!
Many thanks,
Katie.
Guys were polite and friendly great…
Guys were polite and friendly great service
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kori,
We're glad you found our team polite and the service great. Thank you!
Many thanks,
Katie.
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