Harley Davidson Anmeldelser 

I placed an order for 150 euros on a lot of products. I received a lot of spam emails and my questions are no longer answered.

Tried buying online, placed an order 7 times, six times it got rejected after 24 hours and after taking money via credit card, back account and paypal, 7th time went through, shipped from Belgium to UK and now they're going return it to Belgium because it doesn't meet their sending terms?!? Absolute shambles no wonder they're loosing so much business

I bought a new 2024 street glide, now has 2k miles and has chipping flaking paint, overspray and wires hanging out. The oil dipstick became swollen and wouldn't come out. They got me a new stack after 2 weeks or so and charged me 13 something dollars for shipping from a dealer 100 miles away. They won't do anything about the other issues, am trading this bike at my earliest opportunity

During covid around 2021 I was in trouble with finances because of the known work shortages.
Harley at that time were offering to defer a payment to protect themselves from customers defaulting on their bikes. That would have been a crushing loss for Harley. Harley deferred my payment and adjusted my payment date to prevent undo hardship. Ever since 2021 I have NOT MISSED ONE PAYMENT.
The other day I get a registered letter from Harley requesting I make full payment on my remaining outstanding balance or they were coming to reposes the bike.
They say I owe that missed payment back in 2021 and I'm late in my payments. For the last 5 years I pay on the 14th - 15th of every month. Never missing my payment. They say they want their money on the 1st of every month, not on the 15th AND they wanted that deferred payment of $425.
They have been charging me $45 a month late fee for 5 years.
Do the math, that's over $3000 in late charges in 5 years. I was paying that too.
Harley has been getting their money and some from me.
Now I get the registerd letter of threatening actions against me?
I'll never set foot in a Harley establishment again. I will buy something else.

Harley has stepped up its game with the nightster 975T special liquid cooling motor twice the hp/tq over the air cooled motors of the past.

I have purchased 9 Harleys in the last 8 years, 2 of which from Beers. Most most recent attempt was not only the worst motorcycle experience I've ever had, but my worst vehicle experience regardless of type. I had worked with Randy for weeks on the purchase of a new 2024 Street Glide, (whiskey fire with chrome), that had been listed most of the year on the Beers website. A price was agreed upon, and financing was done. At Randy's request, we attempted to complete the deal before the end of the year. My wife and I drove 6 houirs on New Years Eve through snow and ice only to find that the bike listed was not in fact in stock. The Street Glide on the showroom floor was with black finish, not the chrome package listed for months on the website. The staff acknowledged the mistake, but made no attempt to make it right, or even contact Randy. After my wife and I left, the staff changed the information on the website to show the correct information, (street glide with black finish). Someone claiming to be Randy Beers texted me to say that I "was losing it", implying that I was wrong about the chrome package. This person or persons, attempted to insult me, repeatedly swore at me, told me not to "step foot in my business", threatened me, and invited me to "come on down". Yes, I have all of the text messages that I will be forwarding to HDMC. I previously had a terrible experience with the service departement where the "mechanic" screwed up the electrical system on my Road King while working on the suspension. Despite this, I have contniued to try and support a small business, especially one that Harley is looking to pull the licence from. Now, it's clear why; The staff at Beers Harley Davidson is completley enept and not qualified to sell a stick of gum, let alone a $25,000 motorcylce. Ihave emailed Randy Beer's nuemerous times in an attempt to resolve this, of course with no responce! Do yourself a favor, go to the large corporate dealership instead. There is a reason that this place is dying.

I deployed and needed to update my mailing address to a domestic location, which should have been a simple process. However, I was required to call customer service to change my phone number. I ended up bouncing around to six different reps who couldn’t help, wasting a lot of my time.

To make matters worse, my account was locked, and I had to make several phone calls to get it unblocked. I was transferred multiple times, and no one seemed to know what was going on or how to resolve the issue. The entire experience was frustrating, unprofessional, and left me feeling completely unsupported.

If you're considering getting the Harley Davidson Credit Card, be aware that customer service is a nightmare, and you might find yourself stuck in a cycle of endless calls with no resolution. Definitely not worth the hassle.

The Harley Davidson Brand has lost its way! Especially in the UK, There bikes used to make you get your wallet out but now they just make you want to turn round and walk out the showroom! The colour schemes have no soul! the build quality is disgraceful! especially the chrome 😡 and yet they ask ridiculous prices for them.
I give them another 5yrs tops before they are finished in the UK.

Order returned to sender one day before scheduled delivery, no warning.??? Cannot get immediate refund. Needed gift for Christmas, so decided to reorder same items and get refund later on original order. They are now out of the jacket in size L. No refund, no items, no apology. They blamed me. Don't seem to care about their customers. Don't order from them.

Haley Davidson Wolverhampton

I went to Harley Davidson in Wolverhampton with my son to have my throttle cable and head cylinders changed. The bill I got was almost £650. They said they spent over 4hrs for repair. Being a woman of colour, they must have thought that I was a soft touch. I knew they were ripping me off with that amount and my son felt so bad to witness this injustice, he told me that I should never step foot there again. There are women working there too and part of the daylight robbery. Before taking my bike to them, I looked online and saw few videos of people explaining how to replace the throttle cable. There was even a youtube video made by Harley Davidson in another city showing how it is done in less than 30 mins. I shared my experience with other bikers and they were shocked when I told them how much I paid. One even suggested that I contact trading standards to report it. HD in Wolverhampton has truly put me off owning a harley. I am disgusted with them and no way I'll be returning there or any other harley davidson. I'd rather let the bike rot.

Ordered a bell for the bike. Paid shipping charges $9.95 to have it delivered for a Christmas gift. Package was not received. HD opened an inquiry with UPS. UPS issued a claim to the shipper (HD) and HD reimbursed me for the $35 + taxes for the bell. They won’t reimburse shipping charges per their shipping policy. This was not a return. I paid $9.95 to HD for shipping for an item never received. Sent 3 emails which they won’t answer. . Their online store customer rep said sorry but that’s just the way it is. That’s our policy. This was not a return! It was never received ! Certainly isn’t a way they should treat their customers!

Seit doch froh, dass Ihr kein EBike bei der Aktion vergangen Jahres bekommen habt. Das ist Geldverbrennung! Denn Kunden-Support gibt´s bei Problemen nicht. Ich habe hier jetzt Sondermüll rumstehen, weil keine Mails vom Shop beantwortet werden.

Wanted to buy stuff off their website, emailed them 3 times, no response at all. They did the same when I bought boots last year, they would not reply to my email messages. I know they got them cause I received the standard system generated reply.

bike accident - My story is that in August 2021 i had my Harley Davidson motorcycle serviced by Harley- Heaven Adelaide, motorcycle dealership where the scheduled 8000klm service which covered all aspects and controls of the motorbike are checked and tested ( arguably ) and where i asked to have a different set of Harley handlebars fitted and so after showing these new handlebars to the service mechanic he told me these would be fine,which should have been the case as this was a common request by Harley owners.The following day i picked up my bike from H.H and noticed the indicator on the right side (throttle side) was sticking but did not think much of it at the time.I did not have a chance to ride the bike for another week when i decided to take a ride along the coast so during my ride i needed to slow down for a set of corners and to my horror found the throttle had jammed open causing my back wheel to spin throwing me off the motorcycle and according to police report sliding 90 meters along the road and placing me in hospital for 4 weeks with many serious injuries. Soon after leaving hospital i contracted a law firm to start a legal suit against H.H who had a very senior mechanical engineer to examine my bike and particularly the work done on the handle bars and found serious mistakes on connecting the throttle assembly.My lawyers arranged a meeting at their offices with lawyers for Harley-Heaven Adelaide where H.H denied all responsibility and offered me an amount barely covering the cost of the bike which considering my injuries I refused and have not had any luck with the law suit since.I am at a loss to understand how a company can injure a customer so badly with such obvious culpability and treat a long time customer with such disregard

Great experience at Southampton store James and the manger have been amazing and I would highly recommend them thank you both for top service and the coffee

Victoria and Julian

Spoke to Brandon at the Watford Branch. He was extremely helpful.He guided and supported me. He also stayed on the phone to me till I completed what i called about.

esperienza ottima assistenza ottima sia come officina che come negozio

Bei meiner H-D-Textiljacke verblasste bereits nach 8 Monaten Nutzung (= 2 Saisons) die orange Farbe an den meisten Stellen (Ärmel, Schulter etc.) dermaßen, dass die Jacke jetzt insgesamt ungepflegt und fleckig aussieht. Mängelgewährleistungsrechte - und hier handelt es sich offensichtlich um einen Mangel - stehen einem ja gesetzlich generell innerhalb von 2 Jahren nach Übergabe oder Erhalt des Produktes zu.

Ich reklamierte diesen Mangel fristgerecht und schriftlich als Gewährleistung mit Kaufbeleg und Fotos.

Wochenlang gab's keine Reaktion. Nach mehreren Telefonanrufen bei Customer Care war meine Mängelanzeige erst nicht zu finden (alles nochmals geschickt), und dann gab's nach insgesamt 10 Wochen die Auskunft: Die Verfärbungen sind nur darauf zurückzuführen, weil die Jacke "anscheinlich über einen längeren Zeitraum getragen und genutzt" wurde.

Letzte Information: Ich könne mir ja einen Rechtsanwalt nehmen, wenn ich das anders sehen würde.

Just spoke to Plymouth uk branch . Monday I was quoted about ££50 to remove baffles from
Exhaust now I been quoted £89.50 plus vat per hour and the guy was rude as fuxk

I would not recommend purchasing a new motorcycle from Harley Davidson Period. I purchased my brand new bike 2 years ago and it has been in the shop with the same very dangerous issue 4 times. 4 TIMES FOR A BRAND NEW BIKE?!?! It only has 150 miles on it and Harley will not accept the fact that they sold a faulty bike and do not care for their customers safety. They have yet to remedy the situation.